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Cancelling UverseTV after Rate Hike - then att to increase Internet Price? - Won't Escalate My Call

I have UVerse TV and Internet.[long story short, ATT hiked prices, and then when wanting to cancel 1 service, wants to hike price on individual service even though it is not "bundled" and service was added to another at a later time] It took me 3 minutes to finally get them to escalate my call after

Questions

 • U-verse TV Account

298

14

0

0

COMPLAINT! LIED TO ABOUT BILL AND CHANGING CELL PHONE PLAN

I live in CA.  AT&T lied to me about a cell phone plan change and I want to file a formal complaint. On 12/28/18, I checked my bill and I saw I had incurred $50+ in minute overage fees. I never received any notification from AT&T that this happened, so I called them and spoke with a rep named Ron. I

Questions

 • Wireless Billing

627

5

0

ConnecTech Lied & Gave Erroneous Information to get my Money!

I've been haven’t a malware problem over the past week, and a very knowledgeable volunteer on Apple.com said that it seemed as if the modem/router was infected. I relayed this information to the ConnecTech "tech" and she said that malware can’t do that. I'll leave out the steps we took to diagnose t

Questions

 • AT&T Internet Equipment

331

5

0

0

Uverse as gotten SUPER expensive!

All of a sudden, the U300 is insanely expensive.  When did this happen?  We never were paying $180 for cable/internet before.  For that, we can find a much better deal with satellite! Anyone else dealing with this?

Questions

 • U-verse TV Account

821

2

0

0

Closed

A solution for us.

My family doesn't watch 10% of what we are paying for and the majority of what we watch is from our Hulu, Amazon, or Netflix accounts, so we are pulling the plug on our $214/month, always rising, Uverse, and going with 100mbps internet and the following. Slate dot com has calculator that will show y

Questions

 • U-verse TV Account

643

8

0

0

Accepted Solution

Official Solution

Internet too expensive

I am a senior on social security and paying 47.00 for internet. Just saw ad for 10.00 internet you offer , how do I apply to get it?

Questions

 • AT&T Internet Account

792

1

0

0

Accepted Solution

Official Solution

BEWARE Overcharges for International Plans $$$

This is a fact not a question but I can not find any other way to notify someone at AT&T who "cares".  If you buy a 30 day International Passport 1GB | $60.00 one-time charge and if you have previously bought a International Day Pass, you will be charged $10 per day on the International Day Pass eve

Questions

 • Wireless Billing

1.2K

12

0

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