
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
I am a senior on social security and paying 47.00 for internet. Just saw ad for 10.00 internet you offer , how do I apply to get it?
Questions
•
AT&T Internet Account
Accepted Solution
Official Solution
This is a fact not a question but I can not find any other way to notify someone at AT&T who "cares". If you buy a 30 day International Passport 1GB | $60.00 one-time charge and if you have previously bought a International Day Pass, you will be charged $10 per day on the International Day Pass eve
Questions
•
Wireless Billing
I have UVerse TV and Internet.[long story short, ATT hiked prices, and then when wanting to cancel 1 service, wants to hike price on individual service even though it is not "bundled" and service was added to another at a later time] It took me 3 minutes to finally get them to escalate my call after
Questions
•
U-verse TV Account
Closed
My family doesn't watch 10% of what we are paying for and the majority of what we watch is from our Hulu, Amazon, or Netflix accounts, so we are pulling the plug on our $214/month, always rising, Uverse, and going with 100mbps internet and the following. Slate dot com has calculator that will show y
Questions
•
U-verse TV Account
All of a sudden, the U300 is insanely expensive. When did this happen? We never were paying $180 for cable/internet before. For that, we can find a much better deal with satellite! Anyone else dealing with this?
Questions
•
U-verse TV Account
I live in CA. AT&T lied to me about a cell phone plan change and I want to file a formal complaint. On 12/28/18, I checked my bill and I saw I had incurred $50+ in minute overage fees. I never received any notification from AT&T that this happened, so I called them and spoke with a rep named Ron. I
Questions
•
Wireless Billing
I've been haven’t a malware problem over the past week, and a very knowledgeable volunteer on Apple.com said that it seemed as if the modem/router was infected. I relayed this information to the ConnecTech "tech" and she said that malware can’t do that. I'll leave out the steps we took to diagnose t
Questions
•
AT&T Internet Equipment