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HELP! I wasn't sold the best wireless plan avaliable and need assistance getting this resolved.
I purchased an AT&T Homebase wireless home phone and internet on 10/20/2017. On this day, I also switched 4 Sprint phone plans over to AT&T. I asked for everything to be put on the unlimited data plan. Soon after I started receiving overage charges on my monthly bills for the usage on the homebase.
• Wireless Account
Will I be charged for days without internet?
On Tuesday, 11/26, my internet quit working. I called customer service and was told that the gateway was malfunctioning and I would receive a new one the following day. Nothing arrived Wednesday, Thursday was Thanksgiving, nothing on Friday. Called customer service on Friday, 11/29, and was told
• AT&T Internet Account