Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (22)

Relevance
HELP! I wasn't sold the best wireless plan avaliable and need assistance getting this resolved.

I purchased an AT&T Homebase wireless home phone and internet on 10/20/2017. On this day, I also switched 4 Sprint phone plans over to AT&T. I asked for everything to be put on the unlimited data plan. Soon after I started receiving overage charges on my monthly bills for the usage on the homebase.

Questions

 • Wireless Account

240

6

0

0

Will I be charged for days without internet?

On Tuesday, 11/26, my internet quit working.  I called customer service and was told that the gateway was malfunctioning and I would receive a new one the following day.  Nothing arrived Wednesday, Thursday was Thanksgiving, nothing on Friday.  Called customer service on Friday, 11/29, and was told

Questions

 • AT&T Internet Account

201

1

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.