When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

I am using Apple Mail as the client on all my platforms and it supports OAuth. All my mail accounts (i.e. @sbcglobal) through AT&T stopped working on April 20th. Why did everyones email stop working around the 3rd week of April 2021?

Please I submitted an order for unlocking and the feedback was that my device has been tried too many times but right after that feedback my device was unlocked and now I’m doubting how it got unlocked 🤔. Please does it happens like that sometimes or …

As a first responder, I joined the FirstNet AT&T program 04/16/2022. I left T-Mobile after 15 years with then & never one had a problem. Not once! Now - all I have had with AT&T FirstNet is problems. Transitioning to the program itself wasn't a problem. However, I must say the guaranteed

In 2018, I bought an iPhone 8 Plus 64GB Rose Gold, Paid the $699.99 in FULL. Phone showed delivered, but it was never delivered. I contacted AT&T and they opened a case. I eventually got an email saying they got the phone returned back to them, and still had the audacity to not only tell me I wa

I am staying with my parents who have AT&T and my friend's website is being blocked as spam by AT&T Internet Security. Internet Security/Active Armor wasn't even activated on the account when I began receiving the pop-up, but I enabled it as without it I was not able to view the exceptions l

After composing an email, I'm often seeing that the message is "stuck" in the DRAFT folder with an error at the top of the screen that says: Needless to say, when this occurs, I can not send that email. The email has nothing fancy in it, no attachments, etc... just TEXT. (Edited per co

There are many cities in my area code. My caller ID location on my new mobile number is a city miles from our actual location.  How can I get this updated without getting a new phone number.  Others in my family are also showing different cities - none of us have our actual city!  Pl

Dear AT&T Wireless, I am writing to express my dissatisfaction with the service I recently received from your company. I recently visited the AT&T kiosk located in Walmart on Philips Highway in Jacksonville, FL in search of a new cellular provider. While the representative was very helpful

I punched this device from abroad and I accidently got a locked iPhone from the seller. I got to know this after I came back to my original country, later after 1.5 years through apple support I was informed that it is locked with At&t. I then requested At&t to unlock it through its free web

I am currently traveling abroad and I purchased a sim card i cannot use with my phone. my phone should be unlocked because I paid it off but when I use the att tool to make sure its unlocked with my imei number it says the phone is locked to another account, perhaps my prepaid account? 

Hello,I recently got home internet from AT&T, but no matter what I do I cannot access Steam on the network.I verified it was a network issue. I tried to access the Steam application and website on both my phone and computer, and neither can connect but I have no problem with any other task requi

Hello, I wanted to ask a few questions. A few hours ago, I started a claim for a replacement phone after my phone got damaged. As I talked to the Asurion agent, she gave me the option to either have an Asurion employee come to my home tomorrow with my replacement to help me set it up or to have USP

In reviewing my account online, I noticed that the device listed for my number is an iPhone 7. I haven't had an iPhone 7 in many years, and my most recent upgrade three years ago was to an iPhone 12 Pro. Well, this normally wouldn't concern me much, but now I am eligible for upgrade, including trade

I have mailed AT&T two letters now disputing my bill due to billing errors, and my account does not reflect a dispute, nor have I received any response or any communication about my dispute at all. Per consumer law, if a consumer reports a dispute, the account cannot be collected on or disconnec

Initial set up - BGW 320 > Netgear managed Switch JGS524E > Wired network. Worked fine for a year; I wasn't even aware if IP passthrough was used. Then a short while back ethernet connections started failing; then stopped working total after a couple of restarts..Called support. Swapped out a

My employer put in a request to transfer billing responsibility of my phone line to me. When I click the link to accept, I can either create a new account or use an existing account.When I try to create an account, it goes through all the steps successfully until the last one when it supposedly che

Hello, I have been trying to call my credit union from my ATT Cell Phone at 800.252.6950 however, I get this error message regardless of location/time. I then called it from my business phone (not ATT) and it goes right through as you would expect. I need to be able to contact my credit union for pa

I just told ViaSat to cancel my order after 1 1/2 months. I'm pretty jaded by the whole business model of these rural providers. They get the entire 2 year subscription fee whether I am a customer or not.  What a business model.  They actually know it's going to (Edited per community gui