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Purdue 20 percent off for prepaid options?

I'm looking at the Unlimited prepaid option that is currently at $50/month. I saw on a Purdue website that "AT&T offers a 20 percent monthly service discount on qualified voice and data plans to Purdue University students." Does this mean that if I choose this Unlimited option as a Purdue studen

Questions

45

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Cannot log into account to cancel my service

I recently got a last minute deployment and need to cancel my service and have my phone unlocked so that I can buy a local line and talk to my family. Every time I to log into my account it says "An error occurred while processing your request." I have tried using different browsers and they all dir

Questions

316

21

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WSJ 2019 App

World Scout Jamboree 2019 App Hey everyone, I know it's already been two years, but I attended the World Scout Jamboree two years ago, but there's something that really bothers me: AT&T hosted the official WSJ 2019 App (here's the link for IOS https://apps.apple.com/us/app/2019-world-scou

Questions

127

11

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Re-porting phone number after cancellation

Hi, On Oct. 21, I placed an AT&T prepaid plan order and would like to port my number from another service provider to AT&T. After submitting and getting confirmation letters, I realized I needed to use another credit card and submit a cancellation. The cancellation is successful, but afte

Questions

427

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Not able to reset the admin login on my Unite Express 2

I am having an issue on my Unite Express 2 MiFi device. It is saying the default password is invalid, but the device will not reset to factory settings when holding down the power button for 15+ seconds.  If I were to provide a list of IMEI's, are you able to get these reset to default setting

Questions

85

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AT&T provided email accounts no longer working

I am using Apple Mail as the client on all my platforms and it supports OAuth. All my mail accounts (i.e. @sbcglobal) through AT&T stopped working on April 20th. Why did everyones email stop working around the 3rd week of April 2021?

Questions

638

3

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MicroCell - works one week and then I get "activation error"

I received a MicroCell (DPH-154) last week.  I went through the activation process, received my confirmation email, and everything seemed to be working well.  This week, I received a text an email stating that the address does not match the GPS information (Error Code 102).I check out the device and

Questions

2.9K

5

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Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

689

4

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Landline phone says check tel line

my cordless phone says check tel line, plug in regular phone still no dial tone. ive unplugged and plugged the lines in and still nothing. If anyone can help with this id really appreciate your time :-) Mahalo,Cheryl S.

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4K

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att.net Login Issue

Hello all, We are aware of an email issue that is preventing our members from logging in. We do not have a time-frame this will be resolved but our teams are actively working to address this.   Logging in using login.yahoo.com is a workaround.   Thanks ATTJohnCS, AT&T Commu

Questions

22.7K

23

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Locked out of Email

My account access has been locked out again due to many attempts, although I have not tried to log in. This happen to me last month, please help again.

Questions

231

9

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Closed

Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

6.8K

17

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Text/Font is displaying incorrectly on Yahoo Mail through desktop website use.

Not only is mail displaying incorrectly, but text is displaying incorrectly across the entire website of Yahoo Mail. It happens on Chrome and Edge. It's displaying this way no matter what browser is being used on this desktop. It looks weird, stencil-like, and blurry. It's like there is a missing sy

Questions

1.7K

11

Accepted Solution

Caller ID City is Incorrect

There are many cities in my area code. My caller ID location on my new mobile number is a city miles from our actual location.  How can I get this updated without getting a new phone number.  Others in my family are also showing different cities - none of us have our actual city!  Pl

Questions

24

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Unable to add website to exceptions list in Smart Home Manager

I am staying with my parents who have AT&T and my friend's website is being blocked as spam by AT&T Internet Security. Internet Security/Active Armor wasn't even activated on the account when I began receiving the pop-up, but I enabled it as without it I was not able to view the exceptions l

Questions

2.2K

8

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Official Solution

Webmail error: "Message cannot be saved as Draft"

After composing an email, I'm often seeing that the message is "stuck" in the DRAFT folder with an error at the top of the screen that says: Needless to say, when this occurs, I can not send that email. The email has nothing fancy in it, no attachments, etc... just TEXT. (Edited per co

Questions

6.7K

10

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BGW 320-500 Gateway does not connect to Netgear Prosafe managed switch

Initial set up - BGW 320 > Netgear managed Switch JGS524E > Wired network. Worked fine for a year; I wasn't even aware if IP passthrough was used. Then a short while back ethernet connections started failing; then stopped working total after a couple of restarts..Called support. Swapped out a

Questions

78

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Transfer Billing Responsibility Problem

My employer put in a request to transfer billing responsibility of my phone line to me. When I click the link to accept, I can either create a new account or use an existing account.When I try to create an account, it goes through all the steps successfully until the last one when it supposedly che

Questions

570

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Official Solution

So this is the community forum. Where customers scratch their heads and complain, and AT&T pretends to ignore them.

I just told ViaSat to cancel my order after 1 1/2 months. I'm pretty jaded by the whole business model of these rural providers. They get the entire 2 year subscription fee whether I am a customer or not.  What a business model.  They actually know it's going to (Edited per community gui

Questions

142

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Accepted Solution

Unlock problem: The "Enter the device unlock code" screen does not appear on reboot

I have obtained from AT&T an unlock code for the AT&T-locked Samsung S22 I bought privately. Unfortunately, when I reboot with the Consumer Cellular SIM card, I do not receive the screen that allows me to enter the unlock code. Could it be because Consumer Cellular (as an MVNO) uses AT&T

Questions

307

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