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fixed wireless tower

We have been down since tuesday May 4th and believe me the force is not with AT&T. Yesterday they were at cinco de mayo drinking margaritas, and they are recovering today from all the margaritas and they said they would send someone out at 3pm on friday to look at their tower. Not sure why we wo

Questions

 • AT&T Internet Account

19

3

0

Can't Connect To bellsouth.net Email Using Thunderbird

Just recently started having issues with connecting to my old bellsouth.net email address using Mozilla Thunderbird on a Windows 7 Ultimate PC. It still works fine on my iPhone. When the problem started, I found an article saying to use inbound.att.net now instead of the yahoo pop server that we s

Questions

 • AT&T Internet Email & Security

277

3

0

Prepaid Activation Problems

I've gone through all kinds of loops trying to reach a real person on the phone, but the automative system just wouldn't forward me to a real person to help me with activation. I'm trying to port my number to a prepaid sim that I ordered recently and when I go to activate it I get the message &

Questions

 • More AT&T PREPAID Discussions

40

1

0

Duplicate Text

My wife received a text from me today that i sent to her over a year ago. She had received it at that time and it is marked as read. However, the content of the text at this time has made her very suspicious of me. This frustrates me, as i have no explanation of why, and absolutely no proof that I d

Questions

 • Data & Messaging Features, Internet Tethering

109

12

0

I can't log into my FirstNet account online

When I enter my username and password, this is the screen that it takes me to. It's been happening since May 2021.  At the time of this post, September 2021, I still get this...  HTTP Status 404 – Not Found Type Status Report Description The origin server did not find a cur

Questions

 • Online Account Access

20

1

0

listen to voicemail from the web portal

every time I click to "save to computer" on my voicemail web page, I get the next page that says "bad request". This is multiple browsers and now on multiple PC's.  This started like 2 weeks ago.

Questions

 • AT&T Phone Features

15

1

0

Locked out of my email

I've had the same att.net email for the last 15 years. On monday, my phone just stopped loading emails. I keep trying to reset the password, it asks my email and alst name then says not enough info, call instead. So i tried on the lap top just in case it was my phone acting weird, but same thing. I

Questions

 • AT&T Internet Email & Security

19

1

0

New error message: "You have to be on the main network to access Advanced Settings"

Encountered a new error message, have never seen it before. Trying to access gateway's Advanced Settings from SHM, received the error "You have to be on the main network to access Advanced Settings". Don't know what this means or how to remediate. Thanks.

Questions

 • AT&T Fiber Equipment

99

3

0

AT&T THANKS not loading for my account

The benefits tier is gone from my account and I can no longer launch AT&T Thanks. Did my benefits eligibility change?

Questions

 • Account Features

1.5K

8

Issues with at&t smart home manager

I am having issues connecting to the internet using some of my wifi devices. When I log onto my Smart Home Manager and go to the Network page, I get an error where it says that I can't connect to WiFi Gateway. I have resetting my router several times as well as unplugging and plugging it back in. I

Questions

 • AT&T Fiber Equipment

69

3

0

New phone, same SIM card ? Shouldn't this work ?

I have a replacement unlocked phone for my existing unlocked phone on an AT&T prepaid plan. I transferred the SIM card from the old phone to the new one. On the "Update Device" page, I am trying to enter the new IMEI number, but get the following error message: "Please try again, ONLY ent

Questions

 • Phones, Tablets & Devices

44

4

0

AT&T e-mail requiring a new password continuous loop

I am having a login problem that is causing a looping issue. I have seen this same issue posted in this forum and I have added my comments to this other thread, however the AT&T help specialist has not responded to any of my comments in that thread (only the original member that started the thr

Questions

 • Apple

2.3K

17

7726 stuck/loops around

Hi, Whenever I forward a spam text to 7726, I get the standard reply:   AT&T Free Msg: Thanks for providing us with the content of an unwanted message. Now, reply with the sender's phone number so we know who sent you this message.   But, whenever I reply with the offending pho

Questions

 • Data & Messaging Features, Internet Tethering

101

1

0

AT&T Netgear AirCard 770S and the AT&T Netgear M1 Nighthawk Hotspots

I chatted with a woman From AT&T to get setup to go to the AT&T Store near me. I told her I was using the 770S now with AT&T Network to use data. I told her I would like to change back to AT&T as my ISP. She set me up to get a new Netgear M1 Nighthawk and I was going to get the 100 G

Questions

 • AT&T Internet Installation

81

4

0

Xbox One Won't Connect to our WiFi

For months now our Xbox has been fine and playing multiple games this entire time. For some reason, yesterday came and our Xbox REFUSES to connect. It'll say we're connected on every single other platform we have at home, but not the Xbox. It also will keep taking us to an "authenticate" page and li

Questions

 • AT&T Internet Equipment

37

1

0

Fiber 404 Error on Major websites

I recently switched from another ISP (internet service provider) to ATT 1 Gig Fiber and have experienced a few hiccups and need some assistance. I've tried clearing cookies, data, saved WiFi information, rebooted modem/router and a have had no results.  Anyone have any tips to get around this 404 er

Questions

 • AT&T Fiber Installation

585

4

0

Not found on accelerator; ATT.net

I have been trying to get into my att.net email for DAYS. Every time I try to log in, it sends me a ‘Not found on accelerator’ error message. I have reset my password, tried from my computer and mobile devices, attempted through the yahoo mail app and my IOS mail app as well. My work schedule is sen

Questions

 • AT&T Internet Email & Security

3.3K

15

0

Install AT&T Internet Security Suite

I'm trying to get the internet security suite as we had Norton through Comcast and after switching we don't have any internet security. I was very pleased to find out you offer one with your service as well. However, I can't seem to be able to download it. Every time I click on the link to "Get", it

Questions

 • AT&T Internet Email & Security

237

3

0

Reporting a Bug in Smart Home Manager [Error 205.7]

This has been reported previously here in the forum, with no resolution. It's a genuine bug in the software and should be easy to replicate on your end. This happened on an iPhone 11, fully updated. (My iPhone 8+ did not have the same problem, nor did my PC.) Download and log into the Smart H

Questions

 • AT&T Fiber Account

88

1

0

Help!! I don't want to be late in paying my bill. I can't log in to my at&t account because of "Oops! Something went wrong...."

I try to log in to my account by going to https://www.att.com/my/#/login but I keep getting a message saying:"OOPS! SOMETHING WENT WRONG.TRY CLEARING BROWSER COOKIES AND TRY AGAIN"I cleared all cookies, site information and everything. I closed all of my browser windows and started over. And it stil

Questions

 • AT&T Internet Account

368

1

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