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Applying the lifeline benefit to my wireless account.

I have applied for the lifeline benefit and Been approved. But I’m not sure where I’m at in the process. When I called, I was told I would wait for a message to continue. While on the phone, the gentleman told me that the lifeline and ACP were both one program together and that’s not true as I’ve do

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3.4K

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0

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HBO Max subscription through AT&T has expired

As I've seen in this forum many of you have been experiencing the same error and endless loop of trying to login with your provider AT&T the past few days not been able to enjoy HBO Max. After 8 extremely long support calls to various departments and getting transferred numerous times getting no

Questions

53.4K

235

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CARE CODE: 201 [LU100]

Can't a company the size of AT&T ($135.56 billion) fix a stupid login problem? They sure don't have a problem raising prices.

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123

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Is there any way I can get information on the process of my trade in deal?

I transferred providers from T-Mobile to AT&T via a trade in deal. I sent my iPhone 11 Pro back in place of my newly received iPhone 12 Pro in the box it was shipped in, with the provided return label. Yet I have yet to recieve any confirmation of it being aquired or to see any activity on my ba

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125

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Fix Legitimate Company Showing Up as Robo/Scam

Hi I work for a legitimate company and we receive complaints from AT&T customers that our calls are sometimes showing up as scam or robo calls. Is there a way to clear this and prove that we are a legitimate company?

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91

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Why won't the website let me unlock my iphone 7?

Hello! I can't unlock my iPhone for the third day, on the unlock page it says that there are problems with the Internet on the site, changing and cleaning the cache and cookies did not help, what to do please help

Questions

132

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My Internet is not working.

My Internet is not working.The two "broadband" LEDs keeps blinking RED/GREEN and the "SERVICE" LED never torns ON.I can't get enyone at AT&T to pick up the phone.I have reached the automated "troubleshoot" several times and and followed the "reboot" procedure dozens of times.I can never get a real p

Questions

115

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0

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Wrong Multiline Prepaid Autopay Discount

Hi, I am the multiline account owner for two $50 8GB prepaid plans and a $75 Unlimited Plus plan.    The $75 Unlimited Plus plan was recently added from my friend's account (not a multiline) to mine.   According to the calculator, the total payment is $110. However, altho

Questions

202

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My mom died about 4 months ago and i haven't been able to get off of the family plan she had my phone apart of

My mom passed about 4 months ago and I have been trying to close our family account with my phone my sisters and my mom's. I need to separate my account and I don't know if that's a possibility or not. my mom usually handled everything with our phones and I don't know how to proceed with removing my

Questions

118

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Bought an 8 Plus.. and it has a remaining balance from the previous owner.

I'm super (Edited per community guidelines) off. I spent the last of my money on this phone, because my fiancee had hers stolen and she needed a phone for work. When the phone arrived, i tried to unlock it through the unlock portal ONLY to be told there's a god dang balance left on the phone from th

Questions

88

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Acp

I am not able to find the ACP wireless sign up form. When I try to go to page it says it is not available. I would like to sign up

Questions

165

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More Showtimes. Error code:401

Anyone else seeing this and know how to fix ?

Questions

5.7K

7

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ATT NumberSync won't function

I just bought a brand new Galaxy watch 5 LTE version and got it add to my ATT plan and attempt to use ATT Numbersync to get the full functionality but i go to setting>connections>ATT Numbersync>Get Started and it says to look at my phone(which does nothing) then says getting sync code, but

Questions

212

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Unable to send text messages to one number

Hello, I am wondering is someone knows of a way to fix this problem: I was in Mexico and used my phone there to text a few people back here in the States. When I returned to the US, I tried to send a text to one of those same numbers and I received the following message as a bounce-back text from

Questions

862

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European phone can't register to AT&T: Error GA205

Hi, my son arrived in the US last Thursday and he wants to activate an AT&T prepaid SIM card. He get's a text message with error code GA205, stating in the text "the phone you recently tried to activate won't work" He went to the store again today and when he was in the store, the shop assi

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786

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Cant access legacy att.net email account

I have forgotten my password, when I try and reset it I am prompted to answer security questions which I don't believe I ever set up.  I have had this email for about 15 years and have moved and changed phone numbers several times.  So I do not remember which telephone number or zip code might have

Questions

6.9K

21

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Strange phone call location

I got a phone call (didn't answer) from +1 (619) 731-7137 and the location shown was Fruitdale, CO, Canada. Got another one from 9 +1 (888) 237-XXXX (don't have the last 4 digits), location shown as Blair, AK, Montserrat.  These were just 2 of several I got with similar locations. the first (6

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135

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Does the WAP need to be directly connected to the gateway? See explanation below,

Sorry if this is a long description; with any luck, people here enjoy reading such things and solving problems.   I have my gateway in my basement.  I have a wired receiver for the basement TV, and I don’t seem to have any issues here.  I also have a WAP directly connected to the gateway, and this i

Questions

832

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Cannot unlock a paid off device "network error"

I have two phones from that account, an iPhone 8 and an iPhone XS. I was able to unlock the iPhone 8 just fine using the device unlock portal at att.com/deviceunlock/. The iPhone XS results in a generic error: "Oops! Looks like we're having network difficulties. Try again later." Like many others ha

Questions

1.1K

2

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"You are not an Active HSIA user" Error

Hey all, trying to get in to take the copyright infringement tutorial and keep getting this error. I've only got the one account with ATT, so not sure what else to try. Does it on three different computers so it's not native to any one PC.

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