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Unable to Create Prepaid Account

After I activated a prepaid phone and tried to create a prepaid account, It said that the information was wrong. The phone is working except for that.

Questions

 • Account & Usage

41

2

0

Accepted Solution

Official Solution

AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

169

6

0

Accepted Solution

Official Solution

MicroCell - works one week and then I get "activation error"

I received a MicroCell (DPH-154) last week.  I went through the activation process, received my confirmation email, and everything seemed to be working well.  This week, I received a text an email stating that the address does not match the GPS information (Error Code 102).I check out the device and

Questions

 • 3G MicroCell™

2.9K

5

0

0

Accepted Solution

Official Solution

Re-porting phone number after cancellation

Hi, On Oct. 21, I placed an AT&T prepaid plan order and would like to port my number from another service provider to AT&T. After submitting and getting confirmation letters, I realized I needed to use another credit card and submit a cancellation. The cancellation is successful, but afte

Questions

 • More AT&T PREPAID Discussions

56

2

0

Accepted Solution

Official Solution

Landline phone says check tel line

my cordless phone says check tel line, plug in regular phone still no dial tone. ive unplugged and plugged the lines in and still nothing. If anyone can help with this id really appreciate your time :-) Mahalo,Cheryl S.

Questions

 • AT&T Phone Equipment

2.1K

1

0

Accepted Solution

Official Solution

AT&T provided email accounts no longer working

I am using Apple Mail as the client on all my platforms and it supports OAuth. All my mail accounts (i.e. @sbcglobal) through AT&T stopped working on April 20th. Why did everyones email stop working around the 3rd week of April 2021?

Questions

 • AT&T Internet Email & Security

252

3

0

Accepted Solution

Official Solution

att.net Login Issue

Hello all,   We are aware of an email issue that is preventing our members from logging in. We do not have a time-frame this will be resolved but our teams are actively working to address this.   Logging in using login.yahoo.com is a workaround.   -ATTU-verseCare

Questions

 • AT&T Internet Email & Security

22.3K

22

0

0

Accepted Solution

Official Solution

Text/Font is displaying incorrectly on Yahoo Mail through desktop website use.

Not only is mail displaying incorrectly, but text is displaying incorrectly across the entire website of Yahoo Mail. It happens on Chrome and Edge. It's displaying this way no matter what browser is being used on this desktop. It looks weird, stencil-like, and blurry. It's like there is a missing sy

Questions

 • AT&T Internet Email & Security

94

11

Accepted Solution

Official Solution

WSJ 2019 App

World Scout Jamboree 2019 App Hey everyone, I know it's already been two years, but I attended the World Scout Jamboree two years ago, but there's something that really bothers me: AT&T hosted the official WSJ 2019 App (here's the link for IOS https://apps.apple.com/us/app/2019-world-scou

Questions

 • Tones, Games, Videos, More...

54

11

0

Accepted Solution

Official Solution

Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

 • Account Features

43

10

Accepted Solution

fraud?

why am i getting emails from you? I do not have or want service with you thank you. This is an excerpt from one of the several emails i am receiving: " A request for cancellation of the AT&T Uverse account ending in 5147 has been processed."

Questions

 • U-verse TV Account

33

6

Official Solution

So this is the community forum. Where customers scratch their heads and complain, and AT&T pretends to ignore them.

I just told ViaSat to cancel my order after 1 1/2 months. I'm pretty jaded by the whole business model of these rural providers. They get the entire 2 year subscription fee whether I am a customer or not.  What a business model.  They actually know it's going to (Edited per community gui

Questions

 • AT&T Internet Equipment

108

3

0

Accepted Solution

bought phone in another country and now its sim locked for some reason?

hi, i recently bought a phone online and when i went to set it up it said sim not supported talk to your carrier, i live in a different region and i bought the phone online and saw it was working perfectly bla bla and i got it and when i reset it right now this issue occurred and now i have a brand

Questions

 • Other Phones & Devices

25

10

0

Accepted Solution

DHCP, DNS, EAPOL errors on ATT gateway - no resolution!??

I have ATT Giga internet with a gateway and a GT-AX11000 router.I'm sick and tired of the intermittent internet disconnections due to the issues logged below. Support is full of drones that don't really know anything and I've already replaced the gateway once and reset the gateway COUNTLESS TIMES!TH

Questions

 • AT&T Fiber Equipment

809

6

0

Accepted Solution

Significant overcharging by AT&T because they did NOT cancel my service when I called

Hi. Does anyone have an email address for the AT&T/U-verse customer service line or Loyalty Department. In a nutshell, I called the main number 8 days prior to moving to cancel internet & U-verse service. Their rep did not take the proper action, and they charged me for both for 3 months (o

Questions

 • AT&T Internet Account

12

3

0

Accepted Solution

Inappropriate billing practices

I canceled my AT&T accounts a year ago and transferred all of my family’s devices to another carrier. However, AT&T continued to charge me monthly with respect one device ($112/mo). I never used this device with AT&T over that period and I never received any bill. I eventually saw the recurring char

Questions

 • Wireless Account

128

3

0

0

Accepted Solution

AutoPay & Paperless Billing Discount - Only Applied to One Line

Hi, we have two AT&T Unlimited Elite lines and have enrolled in AutoPay & Paperless Billing. Since our switch to Unlimited Elite six months ago, only one of our lines has been receiving the $10/mo discount. However, we should be receiving 2 separate $10 discounts (one discount per line).

Questions

 • Wireless Billing

163

4

0

HBO Go and HBO Max through ATT TV w/ ATT Unlimited Elite Wireless plan

So, this will be confusing, but I'll do my best to simplify it. Also, my issue ranges across a wide array for topics so I just picked one. Simply put, I have the ATT Unlimited Elite wireless plan. I am/was subscribed to HBO GO through ATT TV ( a perk they offer). All worked fine. Since HBO Max came

Questions

 • Troubleshooting

262

3

0

2 of 3 addresses stopped working in Outlook365

have deleted the accounts in Outlook, changed the passwords,, and tried to set them up again, both automatically and manually and still don't work. Very strange that I can't connect to the server with only 2 accounts.  Seems like an error like a change to the system a few years ago.

Questions

 • AT&T Internet Email & Security

15

1

0

Regular Service Disconnection

My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or the amount of devices I have connected, which is regularly 2-3 devices. I have restarted my modem/gateway/router, and devices multiple times and trou

Questions

 • AT&T Internet Equipment

22

1

0

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