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Port In Number promo snafu

I noticed that ATT had an online offer for both the iPhone 11 Pro Max, and the S20 Note 5g. I have a family plan with 4 lines, and all 4 of these lines wanted to upgrade and this promo was way better than Verizon's upgrade so I decided to try ATT.  I was advised to place 2 separate orders by t

Questions

93

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Reporting a Bug in Smart Home Manager [Error 205.7]

This has been reported previously here in the forum, with no resolution. It's a genuine bug in the software and should be easy to replicate on your end. This happened on an iPhone 11, fully updated. (My iPhone 8+ did not have the same problem, nor did my PC.) Download and log into the Smart H

Questions

750

4

Secure Family - Sign In Error

I have added this feature to my plan, in trial right now.   Sign In Error pop up shows immediately after I tried to sign in. Ask me to try again later.  I have tried this app on other phone, install/uninstall, restart the phone. Nothing seems to let me log in.   

Questions

213

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System update failures on Moto G Play 2021

System update failures, churns without download, zero file percentage progress followed by error message popup of no details. New issue, no prior update problems before May 2023. Have cleared caches, rebooted, tried safe mode, no joy.

Questions

69

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Reboot Loop

Hi everyone! I have a Kyocera DuraForce with Android. When I turn the phone on it takes me to the passcode screen and boots up normally, except that the signal bar indicator in the top left corner will appear and disappear intermittently. This happens for about a minute or so, and then the phone reb

Questions

159

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Periodic WiFi Internet Dropout

My wife and I both work at home and use Webex/Teams/Zoom throughout the day. In addition we use a Streaming TV service (YouTube TV) typically in the evenings.  I also have wifi calling turned on my cell phone. What I've noticed over the last month is that we get call drop outs.  We'll

Questions

177

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Can't use data

My sim card status reads "unavailable" due to no provisioning website. How do I fix this problem?

Questions

32

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Will Steal Additional money from your account

I have recordings of a conversation where AT&T rep admits to a lot of customers not receiving emails and asking me if I’m wanting a credit. I have the lowest internet plan and have had it for 3 years. No issue. I am sick and working part time with children and needed to get medication. When I co

Questions

50

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"Cannot connect" calls on Samsung S20+

I'm posting this here as documentation for others who have the same problem. I've nearly accepted there is no fix. TL;DR: When I am near my home location, my phone shows "Cannot connect" when trying to make outbound phone calls, and incoming calls just send straight to voicemail. I've had this is

Questions

192

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Wrongful charges for AT&T affordable connectivity program

I have a final notice to pay AT&T $184.62. They had a technician come out and install a box for us. They charged us three installation. That charge was supposed to be dropped from our bill. I tried to call numerous times, but I kept being put on hold for up to an hour at a time! I finally had no

Questions

110

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I can not log into my SBC Global Email :( HELP

Hello all!! I am stuck in an endless loop!!!!! So my att email is locked out I don't recall the password, I have attempted to reset the password but when the website sends a reset pin it sends it to the email I am locked out of. I have no access to this email so this is my last hope to regain access

Questions

35

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Unannounced charges

I have been a at&t customer about 2 years I've had numerous issues and disruptions to my service. I am also a small business owner and depend on my phone to continue to have business progress long story boring. On feb21st I went into a At&t store and made a $140 payment the amount requested

Questions

31

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PACE 4111N modem Red Service light

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst

Questions

276

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Migrate From Wireless to Digital and more…

So I have been getting an insane amount of flash sms messages on one of my wireless numbers. I’ve called and been told to work with the cell phone manufacturer to fix the issue, to no avail. The manufacturer referred back to AT&T in fact. I know I’m not the only one with the issue, there’s an ac

Questions

43

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Locked out of pacbell.net account

I cannot log in to my pacbell.net email account. When I try to reset my password it says it does not have enough info.  I called the 800 288 2020 number but for some reason it keeps connecting me to DirectTv and not someone who I can talk to about email issues.  I need access to this emai

Questions

73

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AT&T Sign-In does not recognize my email or username. UNABLE TO LOG IN

After getting booted off my Yahoo app and unable to log-in to my AT@T email account, Yahoo Customer Support confirmed that they can see that my account still exists. I use this account every single day. I was locked out today, August 6th. I am unable to speak with anyone from AT@T to retrieve my per

Questions

620

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Overcharged while on ACP program with very low income

I was given a noticed I was going to be kicked off the discount rate for ACP even though I had little to no income and still fit qualifications for ACP discount. After several times of trying to follow proper procedures on the AT&T application I found out there was a system problem with AT&T

Questions

111

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AT&T has a pending port for my number without my consent

I am a T-Mobile customer and the number to my Apple Watch which I’ve had for almost the past 2 years has been ported to AT&T; to one of their customers as of October 24. Mind you the number is still attached to my account/ watch. I called AT&T twice. The first time I sw 2 customer reps. Befo

Questions

69

11

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Sign in to access AT&T Mail and Currently.com

Why do I receive this message when I HAVE NOT unsuccessfully logged in too many times?: Looks like you’ve tried to sign in unsuccessfully too many times. Recover your ID or reset your password to continue. CARE CODE: 205.2 [LU003] The first time it happened I reset my password. Now

Questions

842

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Text from 55496 telling me to register my new account at register.att.com/###### but I am not an AT&T customer

Does anyone have experience with this one? I assume it is just a scam trying to get me to click the text and the link, but how can I be sure? Thanks!

Questions

371

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