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Multi line discount setup scam

Day of transaction is October 28. My prepaid account 1 was on $45 plan and was paid till 10th Nov. My prepaid account 2 was on $50 plan and was paid till 25th Nov. Upgraded to multi line discount. Was forced to switch plan 1 to $ 50 plan. Screen said monthly billing will be $70 for 2 lines. A

Questions

124

5

Unlock iPhone from your operator

Hello! My name is Kathy.I want to describe my problem Month ago I bought a new IPhone in store.The seller said that this phone is unlock(Neverlock, so I can use it with different operators around the world)but it’s not true.This phone is Locked carrier(I can’t use it with my Ukrainian operator) I

Questions

65

4

0

Can't send messages to my phone from email.

I'm on a Galaxy S22. I've been having problems with sending pics to [email scrubbed] around 200kbs in size or smaller. So I called tech support yesterday. I was on the phone for 2 hours clearing my cache and them resetting my connection and so on. Today I can't even send the word test to [email scr

Questions

46

4

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"Cannot connect" calls on Samsung S20+

I'm posting this here as documentation for others who have the same problem. I've nearly accepted there is no fix. TL;DR: When I am near my home location, my phone shows "Cannot connect" when trying to make outbound phone calls, and incoming calls just send straight to voicemail. I've had this is

Questions

183

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Still Getting Locked Out of My Yahoo Account & att.net & constantly getting logged out too! Non-stop password reset! Super Frustrating

Well, AT&T decided that since they couldn't solve the problem from my original post, they decided to just close the chat...how nice.... They've only partially fixed the problem & there is still the issue that I can only log into one of my 3 email sub-accounts at one time. Each time I d

Questions

109

2

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Lost Payment in someone else's account

I paid my direct tv payment via my bank's pay bills feature on 12/09/21. It was taken out of my bank account - but says Bill Pay AT & T U-verse Mobile xxxx57553 - I don't have a U-verse account.  I was on the phone with AT & T for 1.5 hours on 12/23 - finally I just paid the bill again

Questions

89

3

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Constant Authentication Error on AT&T Thanks/myAT&T App

Every time I try to take advantage of AT&T's current benefits and contests, I get the authentication error, "Uh oh. An error has occurred. Please check back later. Authentication error. CustomerProfile-1000 - No accounts found." I have current services, my login information is correct, I have tr

Questions

51

1

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"Not Found on Accelerator" trying to log in to email

When trying to log in to check my email, I get the message "Not Found on Accelerator" and "Description: Your request on the specified host was not found. Check the location and try again." I have tried 6 different browsers, 2 different devices, clearing browser data in every browser, and resetting

Questions

92

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Reboot Loop

Hi everyone! I have a Kyocera DuraForce with Android. When I turn the phone on it takes me to the passcode screen and boots up normally, except that the signal bar indicator in the top left corner will appear and disappear intermittently. This happens for about a minute or so, and then the phone reb

Questions

156

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So Many Issues Lately, and then AT&T downgraded my Internet 100 Plan to Internet 50 during a technician visit last week?!

1) I’ve already ordered a new Xfinity Internet Starter Kit due to the complete lack of effort from AT&T to make sure my family and I are able to use the Wifi service we have been paying AT&T for since 2014. Over the past month, not only has our Wifi been dropping every hour or so (requiri

Questions

174

7

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Error connecting from phone

When connecting to some sites via Wi-Fi, the browser gives an error ERR_NAME_NOT_RESOLVED. However, many sites load normally. Here are a few I found: https://www.tripoto.com/ https://citizengo.org/ https://1win-rates.com/ru/ https://www.ted.com/   At the same time, these sites are loaded on t

Questions

71

1

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Phone unable to make outgoing calls.

Hey guys, I have an issue where my phone can't make outgoing calls. That means I can't make calls to the att phone support line. The physical att stores i've gone in to always tell me they can't do anything, and I have to call the tech support line, so I'm stuck. The att chatbot unfortunately does

Questions

80

8

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Will Be Disconnecting Service Soon If No Resolution

I have been an AT&T Uverse/Directv, Gigabit fiber internet and home phone customer for quite a number of years. A great customer that has never been late on a bill with services totaling over $200/month. I was also one of Sprint's most loyal customers (24 years to be exact) until Sprint only offered

Questions

209

2

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Cant create an account because it cant verify my account?

I've been trying to make an account and I put in all of my details, but once I enter my FAN it says that it cannot verify? I'm not sure what I'm doing wrong here. Anybody have a solution?? I need to get online and see if my bill is ready to be paid.

Questions

51

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Contact Info for Webmaster

I need to report an error when trying to sign up for wireless service. Where do I email it to?   https://clcontent.att.com/dynamic/iamLRR/LrrControllerhttps%3A%2F%2Fwww.att.com%2Fbuy%2Fphones%2Fapple-iphone-xr-128gb-white.html%3Fintent%3DNEW

Questions

114

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Closed

ERROR CODE SSACT-501

Have a used prepaid iPhone, bought a new prepaid sim through AT&T and now it’s saying it cannot activate my sim because my IMEI is still in contract when I know it was bought through prepaid service by my friend who was also using it as AT&T prepaid!? I just want it to activate! What do I do

Questions

24

1

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Migrate From Wireless to Digital and more…

So I have been getting an insane amount of flash sms messages on one of my wireless numbers. I’ve called and been told to work with the cell phone manufacturer to fix the issue, to no avail. The manufacturer referred back to AT&T in fact. I know I’m not the only one with the issue, there’s an ac

Questions

39

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BWG210-700 Gateway has steady red Broadband light

My BWG210-700 Gateway has steady red Broadband light. My internet connection seems to be workin normally including DirecTv even with the red light on. Things I've tried that haven't fixed the problem: Restarted Gateway by disconnecting power for 1 min and then reconnecting power - still have steady

Questions

27

2

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Can't Access my Email

I know my email and password, however it gives me an error message, "We’ve noticed activity that suggests your password may be compromised. To keep your info safe, select Forgot password to set a strong, new password." I have had this email since I was in elementary school (my mom made it so I could

Questions

41

1

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Unannounced charges

I have been a at&t customer about 2 years I've had numerous issues and disruptions to my service. I am also a small business owner and depend on my phone to continue to have business progress long story boring. On feb21st I went into a At&t store and made a $140 payment the amount requested

Questions

29

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