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Unlock Device

It seems like AT&T has a pattern of sometimes not unlocking their customer phones after they are paid off. My phone is paid off, my bank account shows the charge, plus I have the receipt. This feels like theft, because this device should be unlocked, but instead I am receiving a pop up that clai

Questions

69

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Voicemail Not Working?

When I first got my phone my voicemail worked fine, however I do not receive voicemails anymore and I can’t edit my voicemail greeting as it gives an error message “The operation couldn’t be completed. (com.apple.mobilephone error1035.) Trying to resolve this issue, and I’ve attempted restart

Questions

52

1

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AT&T refusing to apply credits to my account for money I paid.

AT&T pulled the whole, we haven’t received your traded in device form 6 mo the ago so now we are going to add these extra fees to your account, back at the end of July for an iPhone 12 that I traded in via USPS back in February 2023. After talking to many reps that could not help me I started ma

Questions

51

3

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New Account created in error by AT&T but I'm charged for it when my phones were already covered under the original account when purchased.

I have tried more than 6 times to resolve a billing issue that was created in error by AT&T. Now I'm being billed by a collection agency to collect on a balance of $92.22. I was told and received by AT&T reps multiple times that the issue was resolved. Account XXXXXXX2768 was created in err

Questions

95

1

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update has been interrupted, try again in 24 hours.

Hello. when I try to have an update, it says that the update has been interrupted, try again in 24 hours. and it's been like that for 3 months now. please tell me what to do

Questions

77

1

0

Outlook 2007 Error Message

I get the following message in Test Account Settings and can't send email:Send test e-mail message: Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additi

Questions

344

1

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Password lockout, ongoing problem

Care code 205, to many unsuccessful login attempts. Been getting this for weeks now. Are they going to get this fixed? I'm running out of passwords!

Questions

51

0

0

Email 1/2 gone

Left an email in drafts folder to finish next day. When I retrieved it, it was only 1/2 there.  Got message that read:  'Email cannot be saved to this folder', and in the lower right corner of my screen the word 'saving' seemed to be busy.  Other wierd things have been happening as w

Questions

71

1

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Duplicate transaction

Signed up for internet service on 03/17/2023 and was required to pay 100 in advance due to credit reasons, which I authorized. A couple days later I was looking at the list of transactions on my card and saw two withdrawals from AT&T, each for 100 dollars at 8:10am on 03/17/2023. I called to not

Questions

34

2

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DENIED iphone unlock because no longer active on an account!!

Can someone please help me I bought a phone from a friend and he told me to wait another month and I will be able to unlock phone online. When I go to try it says denied because the iPhone is no associated with an att account and to try again saying “no” to question about being an AT&T customer

Questions

219

5

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Error connecting from phone

When connecting to some sites via Wi-Fi, the browser gives an error ERR_NAME_NOT_RESOLVED. However, many sites load normally. Here are a few I found: https://www.tripoto.com/ https://citizengo.org/ https://1win-rates.com/ru/ https://www.ted.com/   At the same time, these sites are loaded on t

Questions

73

1

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iPhone 14 Pro Max Lost/Stolen Blacklisted

I brought an iPhone intact box which is still inactive but it’s blacklisted by AT&T, What is the solution? Anyone help me please. US Block Status: Reported stolen by AT&T MOBILITYUS Block Date: 16 Nov 2022Blacklist Status: BlacklistedBlacklist Records: 1Blacklisted by:

Questions

191

1

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Multi line discount setup scam

Day of transaction is October 28. My prepaid account 1 was on $45 plan and was paid till 10th Nov. My prepaid account 2 was on $50 plan and was paid till 25th Nov. Upgraded to multi line discount. Was forced to switch plan 1 to $ 50 plan. Screen said monthly billing will be $70 for 2 lines. A

Questions

126

5

HBO

i have tried multiple times to reach AT&T by chat and discuss via phone. my plan is grandfathered in to receive free HBO. I was told to download the AT&T TV/Watch app and use my AT&T wireless login information to access. I get an error every time saying that my wireless account doesn't qualify al

Questions

66

1

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Air 4921 ethernet not working

Hello I recently purchased an Ethernet cable for my router because I lost the one that came with it. I play on Xbox a lot so I plugged into that. But then an error message popped up saying NAT type unavailable, basically meaning I couldn't access the internet. So I tried plugging the cable into my P

Questions

161

1

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link to "get started" in order to setup wireless in smart home manager does not work

the link to actually click and"get started" to set up wireless in the smart home manager does not work. other links (for example, to HBO Max) on the page work, but you are unable to click in to the "get started" link so I am stuck and can't move forward. Tried on two different mobile devices and I'm

Questions

43

1

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Problem Delivering Email

My ip showing this Error in pmta when i tried sending emails within our organization and to our clients. Kindly help me to resolve this error.Thank you! Error: "553 5.3.0 flpd590 DNSBL:RBL 521< 102.214.20.70 >_is_blocked.For assistance forward this error to abuse_rbl@abuse-att.net" while conne

Questions

38

5

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2021 RAM LIMITED LONGHORN WIFI

I do not have the ability to give ATT&T my money for Wi-Fi service. I would like Wi-Fi and the function does not work / can’t create an account with ATT&T

Questions

36

1

Trade in issues

We traded in a perfectly good Samsung S8 in early November 2021 for a change to an Apple product. The trade in promised a rebate of $300.00.  We were told when AT&T received it the screen was damaged and unusable which was not the case when we sent it.  We only received 35.00 and we h

Questions

57

2

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Account unavailable error message

About 2 hours ago I turned on my receiver to watch TV and I was not getting a picture on any of the channels, it was just a black screen. My other 2 receivers are working as normal so I power cycled the faulty box and now I am getting the error message: Account unavailable This Set Top Box doe

Questions

702

1

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