
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
I have been paying taxes to Massachusetts for 3 years now, and I don't live in that state. I live in New Hampshire this is a no-tax state. AT&T will not refund me the taxes they've been charging me for 3 years. Online help says there is nothing to be done. I don't think this i
Questions
•
Wireless Billing
My 88 year old mother has had this landline since 1981… same number, never disconnected until today… over 1.11. No lie… my mom is in her right mind mostly and pretty much pays her bills herself. We help when she asks but don’t push it on her. Evidently, she misread the bill because they cashed the 9
Questions
•
Landline Phone Plans
I upgraded to Fiber on Monday. Technician came out and everything was going fine. When he was about finished, he discovered that there was an "outage that wasn't letting new fiber customers connect." He said it would probably last 1-2 hours, and that I'd be able to restart the box, plug in the et
Questions
•
AT&T Fiber Installation
So my phone was stolen on Thursday, and I cant log into my AT&T account because it wants me to verify its me by getting a text code on my stolen phone. on top of that stupidity it says "if you have issues contact this number" because, you know, your phones stolen so call us on your nonexistent phone
Questions
•
Android
Subject line pretty much explains my issue. First off all, there is a different phone number listed on my call forwarding options, and I keep receiving an error message each time I try to add my number into the always forward option. Not a single troubleshooting step is doing anything aside from (Ed
Questions
•
Device Features
I am trying to sign up for the military signature program. I signed up back in July and got a confirmation email welcoming me to the program. It is now October and still have not been added to my account. I tried to sign up again yesterday as the agent told me but they got me locked out with the sys
Questions
•
The Military Discount
I get the following message in Test Account Settings and can't send email:Send test e-mail message: Your server does not support the connection encryption type you have specified. Try changing the encryption method. Contact your mail server administrator or Internet service provider (ISP) for additi
Questions
•
AT&T Internet Security
To make this as concise as possible, I brought My phone to Assurion to fix and Assurion damaged the battery, making the phone irreplaceable. ATT sent me a new phone with a shipping label to return my broken phone. I sent back following the directions on the packaging slip. ATT is askin
Questions
•
Wireless Billing
For over 20 years I have had the same email. Email used for communication with people around the world, my doctors, my boss, my coworkers, my employees. In August of 2022, my email became unusable. I noticed a few of my accounts for personal things had been compromised because of the user who hack
Questions
•
AT&T Mail Login & Security
My Facebook randomely dissapeared one day and when I try to get it back, I get an error code during installation. "Unknown error code during application install: "-100". Please help.
Questions
•
Samsung
Closed
I am begging for some relief here - going on since 2019!! U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!! I have confirmation payment numbers - I need to get my internet ordered and I cannot. This has been going on forever. I disputed it because I returne
Questions
•
AT&T Internet Account
Tried logging into Att.net email address through yahoo. Was then redirected to at&t login screen. Proceeds to login and when attempted the page changes and shows “ Not Found on Accelerator” “ Description: your request on the specified host was not found. Check the location and try again”. I seen
Questions
•
AT&T Mail Login & Security
I'm on a Galaxy S22. I've been having problems with sending pics to [email scrubbed] around 200kbs in size or smaller. So I called tech support yesterday. I was on the phone for 2 hours clearing my cache and them resetting my connection and so on. Today I can't even send the word test to [email scr
Questions
•
Android
AT&T, please help us log in to our emails! Much to my disappointment, I called Technical Support to help me access my sbcglobal.net email, and I was told they cannot help me with this issue. I was told that since September 1, AT&T no longer allows Support to give temporary passwords over
Questions
•
AT&T Mail Login & Security
Aight folks, Figured out a few things about AT&T Residential fiber which you may find interesting. ****IPv4 Configuration & Troubleshooting**** I have a PA440 in use where I have been allocated a /29 IP block from AT&T. I have configured the PA440 with an IP in this IP Block and a
Questions
•
AT&T Fiber Equipment
I have AT&T Fiber, and I've been trying to port forward on and off for the past week and a half to set up a Minecraft server. I let the application through my windows firewall, my antivirus firewall, I forwarded it on my RT-AX82U router, I opened a passthrough for the router on my AT&T mo
Questions
•
AT&T Fiber Equipment
I have been an AT&T Uverse/Directv, Gigabit fiber internet and home phone customer for quite a number of years. A great customer that has never been late on a bill with services totaling over $200/month. I was also one of Sprint's most loyal customers (24 years to be exact) until Sprint only offered
Questions
•
Wireless Account
I have a 2wire 2701hg-b built in wifi I tried opening ports but I don't think im doing it right. Also sometimes the nat type will be open but later will turn back to moderate. any help would be great.
Questions
•
AT&T Internet Equipment
I just received an iphone 11 for Christmas. It did a forced update a couple weeks ago. Yesterday I stopped receiving some group text messages. I would get some, but not others or I would get them out of order. I have tried restarting, resetting the network settings, and deleting the whole cha
Questions
•
Apple
When I first got my phone my voicemail worked fine, however I do not receive voicemails anymore and I can’t edit my voicemail greeting as it gives an error message “The operation couldn’t be completed. (com.apple.mobilephone error1035.) Trying to resolve this issue, and I’ve attempted restart
Questions
•
Apple