Hello! My name is Kathy.I want to describe my problem Month ago I bought a new IPhone in store.The seller said that this phone is unlock(Neverlock, so I can use it with different operators around the world)but it’s not true.This phone is Locked carrier(I can’t use it with my Ukrainian operator) I

We traded in a perfectly good Samsung S8 in early November 2021 for a change to an Apple product. The trade in promised a rebate of $300.00.  We were told when AT&T received it the screen was damaged and unusable which was not the case when we sent it.  We only received 35.00 and we h

Please DM me, I cannot send @ATTHelp a DM myself. This my continued Request for carrier visibility / carrier reveal on iPad. Need eSim open carrier usage ability.  My iPad Pro will allow me to only add At&t service and it's never been setup on there, but the other carriers need to work on

My phone is put on hold because I can not accept the terms and conditions. The website is unable to recognize the information I type in.  I have tripled check the information.  Turned off my ad blocker, cleared the cache and history per recommendation and I am still unable to accept the t

cancelled account and suspended lines fraud team cancelled service and lines

hola, compré un iphone en Chile y en AT&T me aparece bloqueado por extravío :( existe alguna forma de solucionar ese problema!!!!!!!! me dijeron que era de un único dueñoo :'(

I received a new iphone 13 through an upgrade at at&t. phone was delivered, transferred all data and set it up and everything is working fine except bluetooth will not connect or even turn on.  can i return the device to AT&T or do I need to go to Apple for support?  Its less than

I’m having issues trying to switch my Carrier from AT&T to Docomo Pacific as I’m visiting Guam. Docomo Pacific, the local carrier here, noted they would do a test run on their ESim, and instead, full on installed in. When this happened, my phone was locked by AT&T and there is now nothing Do

I’ve been trying to get my phone unlocked I finally payed the bill for this month and when I went to do it again online it said I entered the IMEI to many times it said to wait 30 days in the email but I cannot wait that long

I brought an iPhone intact box which is still inactive but it’s blacklisted by AT&T, What is the solution? Anyone help me please. US Block Status: Reported stolen by AT&T MOBILITYUS Block Date: 16 Nov 2022Blacklist Status: BlacklistedBlacklist Records: 1Blacklisted by:

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

I am a T-Mobile customer and the number to my Apple Watch which I’ve had for almost the past 2 years has been ported to AT&T; to one of their customers as of October 24. Mind you the number is still attached to my account/ watch. I called AT&T twice. The first time I sw 2 customer reps. Befo

Hello.For the third day, when you enter Imei, it says that there are problems on the site, try in a couple of minutes

It seems like AT&T has a pattern of sometimes not unlocking their customer phones after they are paid off. My phone is paid off, my bank account shows the charge, plus I have the receipt. This feels like theft, because this device should be unlocked, but instead I am receiving a pop up that clai

When I first got my phone my voicemail worked fine, however I do not receive voicemails anymore and I can’t edit my voicemail greeting as it gives an error message “The operation couldn’t be completed. (com.apple.mobilephone error1035.) Trying to resolve this issue, and I’ve attempted restart

I have an online friend who lives in Europe. We call on Snapchat, but now the calls are charging more on the bill. I use Wi-Fi. Help!!!

1 week after warranty expired, Phone stuck in SOS since July 10th. Numerous chats, store visits and upcharges later still doesn’t work. I was told to buy the insurance and then they could get it fixed for me because I have to play with the Sim card and totally resetting my phone. They said it was a

On Sunday I purchased a new S20 and from the moment the phone was up and running I have been having an issue with my MMS messaging. It's not working AT ALL. I currently have 150 messages waiting for download. I have tried everything soft/hard reset, clear phone cache, clear app cache, reset netwo

I have an iPad Pro and both on WiFi and on Cellular data if there is a short buffer (you see the rotating icon) briefly the video returns however the sound is gone. To work around the problem, I have to change the channel and change it back the sound is restored. However, shortly later the buffer h

I spent 3 hours on a chat last Thursday to get my phones unlocked. After trying on my own a dozen times or so thru the automated option. My phones were paid off over a month ago but the automated option shows they are not, and Advanced Technical Support seems unable to get them unlocked. So a claim