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NBA League Pass Listings missing

Anyone else have this problem? My NBA League Pass listings show "Off Air" tonight and last night. I know there are games both nights; even last night I was able to setup a Manual recording by channel, date, and time.  I just want the listings updated accurately. I go to Help->Troubleshoo

Questions

117

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Currently/AT&T/Yahoo Email

I don't know if it was a temporary glitch or what, but today a friend who has a Comcast.net email address tried to send me an email and got a "Permanent Error" message twice. I tried to forward a message from my Comcast.net account to my att.net account and got the same message.  Several hours

Questions

505

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SCAM

I had a new phone that was overheating and arranged to return it to AT&T via covered warranty. I received the new phone and sent back the damaged phone via the package and label that was provided.  When AT&T received the phone, it was a completely different phone, a very old model with

Questions

47

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Activate Error ACT107 : Hmm ... looks like there aren't any numbers we can activate on this wireless account.

New phone & SIM to activate: Samsung Galaxy S22 Ultra Old phone trading in: Samsung Galaxy S20+ Note: When I upgraded to my S20+ two years ago, I never activated the new SIM and just used the one from my old phone and placed it in the new phone. Kept the new SIM in the box. Situation: Or

Questions

106

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Visual Voicemail Samsung galaxy s10e (AT&T branded SM-G970U)

How do I get visual voicemail on my Samsung galaxy s10e (AT7&T branded SM-G970U). The Google Play App shows its not compatible with any of my devices  This page https://www.att.com/support/article/wireless/KM1009152/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210928205608_AT%26T+Com

Questions

300

3

U-Verse wont log me in

This has happened to me twice in the last year.... and just recently again today, i have had to delete the App because i am unable to use it...   I have reset my password twice to try and log into the U-Verse app it still tells me :   " Please Log in with your U-Verse Member ID (Email address)"   I

Questions

41

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Unlock Device

It seems like AT&T has a pattern of sometimes not unlocking their customer phones after they are paid off. My phone is paid off, my bank account shows the charge, plus I have the receipt. This feels like theft, because this device should be unlocked, but instead I am receiving a pop up that clai

Questions

75

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How to get an engineer to confirm if I can actually get service. I think online tool is wrong

So I live a decent sized development. Fiber was ran a couple of years ago and I thought it was so weird that we still had no ATT fiber because I would periodically check the availability tool. I recently learned though that a ton of my years got ATT fiber soon after and it's just my address it has a

Questions

140

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Sent Trade In With Wrong Packaging

Hello, I recently joined AT&T wirless and as part of that, took advantage of a trade in offer to upgrade my phone. When my new phone arrived, there was a return kit included with it. I assumed that was for my trade in and packaged/sent my old phone. However, today I recieved a specified tr

Questions

37

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No hyperlinks in sitemap

The hyperlinks on the sitemap don't have the right hyperlinks. Only the last item in each column has a hyperlink. The rest of the items link to the wrong page (the last item on the list). https://www.att.com/sitemap/

Questions

28

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device unlock portal malfunction

I am having an issue with attempting to submit an unlock request.  I was unable to confirm the email sent to me within the 24 hour period before it expired.  When I try to submit a new request, I am told that there is already a request and that I am to confirm the email that was sent to me. But I ca

Questions

184

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Nov. 2015 Update Installation Error on Galaxy S6 Edge

I have now tried three times to install the Nov. 2015 FOTA update, download of update goes fine (connected to WiFi as instructed). Installation is where I hit a snag, I attempted to install the update, installation gets to about 30% (the latter two times same spot [or so], the first I'm unsure as I

Questions

1K

4

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Trade in issues

We traded in a perfectly good Samsung S8 in early November 2021 for a change to an Apple product. The trade in promised a rebate of $300.00.  We were told when AT&T received it the screen was damaged and unusable which was not the case when we sent it.  We only received 35.00 and we h

Questions

63

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Unknown user and TV account on my U-verse profile

I logged into my account at att.com. I went to my profile page. I saw my TV and internet account number. There was also my email address, phone number and physical address. However, when a scrolled down a bit further, I found a TV account (different account number) with a phone number, email address

Questions

57

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SD024 Error when accepting billing responsibility

This is ridiculous I have posted so many comments, called ATT support and no one is able to help me they just say. Sorry. I am about ready to cancel everything and go to Spectrum. I should have done that last week but I didnot I believed the att guy when he said I could do this. It is very frustrati

Questions

65

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Trade in Mix-Up

My husband and I came to AT&T earlier this year freshly after getting married, we went to our local AT&T kiosk in our Sam’s Club with a representative who gave us a really good deal on a trade-in for my fully unlocked iPhone 12 and offered my husband a trade in for his old Samsung. So we set

Questions

41

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Contact Info for Webmaster

I need to report an error when trying to sign up for wireless service. Where do I email it to?   https://clcontent.att.com/dynamic/iamLRR/LrrControllerhttps%3A%2F%2Fwww.att.com%2Fbuy%2Fphones%2Fapple-iphone-xr-128gb-white.html%3Fintent%3DNEW

Questions

128

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Request for carrier visibility / carrier reveal on iPad

Please DM me, I cannot send @ATTHelp a DM myself. This my continued Request for carrier visibility / carrier reveal on iPad. Need eSim open carrier usage ability.  My iPad Pro will allow me to only add At&t service and it's never been setup on there, but the other carriers need to work on

Questions

153

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Port Forwarding Double NAT

I have AT&T Fiber, and I've been trying to port forward on and off for the past week and a half to set up a Minecraft server. I let the application through my windows firewall, my antivirus firewall, I forwarded it on my RT-AX82U router, I opened a passthrough for the router on my AT&T mo

Questions

72

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at&t cellular scam stole sim

fraud at&t help support fraudulent action stealing active sim card account and information

Questions

28

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