
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Recently I got ac815s. I am in Europe and could not update device to latest firmware.(My device has NTG9X40C_11.14.08.11)I receive error: -----Check for new software online:Update Error The session could not be completed and the device will automatically retry the check for an available update wit
Questions
•
Phone & Device Upgrades
I signed up for the offer at $40/pm for Fiber 300ATT bundled with my existing ATT wireless account. Why am I being invoiced at a $50/pm rate plus $10 for equipt rental? The invoiced/billed amount is in direct conflict with the ATT mailed offer. Where can I send my payment demand letter to
Questions
•
AT&T Fiber Account
My sim card status reads "unavailable" due to no provisioning website. How do I fix this problem?
Questions
•
Android
Closed
cancelled account and suspended lines fraud team cancelled service and lines
Questions
•
Apple
I live in Morgan City, Lousiana but i still haven't received my update for android 11/ One UI 3.0 and I'm really looking forward to it At&t doesn't make there firmware available to the public so i could do it myself i have a Samsung Galaxy Note 20 Model: SM-N981U Baseband : N981USQU1BTIF CSC: N9
Questions
•
Android
Hello all!! I am stuck in an endless loop!!!!! So my att email is locked out I don't recall the password, I have attempted to reset the password but when the website sends a reset pin it sends it to the email I am locked out of. I have no access to this email so this is my last hope to regain access
Questions
•
AT&T Mail Login & Security
I signed into my sbcglobal.net email address, and I am missing emails that were received before March 19. All emails received between March 19 and Oct 9, 2014 are missing from my inbox, as well as emails received between 2014 and 2011
Questions
•
AT&T Internet Security
On many occasions over the past several months, I have received multimedia messages and text messages and the time stamp on my AT&T text logs is different than when I received the text. There is no correlation with the time either. Some of them say I received it at 2:24 am when in actuality I r
Questions
•
Wireless Account
Care code 205, to many unsuccessful login attempts. Been getting this for weeks now. Are they going to get this fixed? I'm running out of passwords!
Questions
•
AT&T Mail Login & Security
I have a 2wire 2701hg-b built in wifi I tried opening ports but I don't think im doing it right. Also sometimes the nat type will be open but later will turn back to moderate. any help would be great.
Questions
•
AT&T Internet Equipment
I am resenting to make sure I receive a dm from the group. My issues are the same as previously described. Tried to change pw, then security questions that I thought I remembered. Error and don't know which answer is incorrect, plus case sensitive. Finally, I'm completely locked out. Talked to att b
Questions
•
AT&T Mail Login & Security
When reviewing my account I noticed that there is a Charge on 3 of my 5 lines for DATA SOC! What is this for? It’s never been on there before and if it’s normal then why ain’t it on all 5 Lines! Another question is how in the world do I remove all the devices listed under each phone number for e
Questions
•
Wireless Billing
hola, compré un iphone en Chile y en AT&T me aparece bloqueado por extravío :( existe alguna forma de solucionar ese problema!!!!!!!! me dijeron que era de un único dueñoo :'(
Questions
•
Apple
I'm posting this here as documentation for others who have the same problem. I've nearly accepted there is no fix. TL;DR: When I am near my home location, my phone shows "Cannot connect" when trying to make outbound phone calls, and incoming calls just send straight to voicemail. I've had this is
Questions
•
Samsung
What is the process of making an official consumer complaint for a 10+ year customer of AT&T? I have had NOTHING but the WORST service over the last two weeks regarding internet set-up. NO ONE absolutely no one has been of any help. I spent over 3 hours, over the span of three calls, to get a
Questions
•
AT&T Internet Account
My phone is put on hold because I can not accept the terms and conditions. The website is unable to recognize the information I type in. I have tripled check the information. Turned off my ad blocker, cleared the cache and history per recommendation and I am still unable to accept the t
Questions
•
Apple
I am having an issue with attempting to submit an unlock request. I was unable to confirm the email sent to me within the 24 hour period before it expired. When I try to submit a new request, I am told that there is already a request and that I am to confirm the email that was sent to me. But I ca
Questions
•
Phone & Device Upgrades
Tried to get my wife's iphone upgraded last week at Walmart. We are all within a family plan while a friend of us is the account holder. My wife had been added as authorized user to the family plan, and she did upgrade her phone successfully 2 years ago at Sam's Club.This time, we failed when trying
Questions
•
Apple
Questions
•
Other Phones & Devices
Hi, I've been trying to log in for the last week or so. Has anyone else been having trouble? I keep getting redirected to this URL: https://signin.att.com/dynamic/iamLRR/LrrController?IAM_OP=login&appName=m10707&loginSuccessURL=https%3A%2F%2Foidc.idp.clogin.att.com%2Fmga%2Fsp
Questions
•
AT&T Internet Account