I got a new phone and just moved my SIM. I am able to make calls from Thailand. I had to reset my voicemail password but when I try to set the voicemail I get an error "Voicemail error - Try again later".

Representative at the store told me that If I also sign up for internet that I would receive 25% off my phone plan. However I never saw this price take effect. Later I was told that this offer is only available to customers who start thier two accounts at different times and there is nothing they ca

I feel honestly as if i have worked harder to keep atts service rather than be appreciated and retained by att. It feels almost as if att just doesnt want my business and i couldn't begin to think why. As i stated the the information provided from your records is what i used to get my calculat

A few days ago, our DSL modem of 15 years died from a lightning strike. ATT was quick to bring in replacement and when we can get a device to connect, the internet is much faster and more stable than it had been in years, however we have problems keeping devices consistently connected. For example,

I bought a phone from a person, and he did not tell me that he had a phone on installments, and I cannot use his SIM card. I am outside America, please help

My internet is down. Don't tell me there is an outage, I checked the map. How long will the outage continue for zip code 36507?

Whenever I try to make an outgoing call, it reroutes me to AT&T customer, only it's not customer service. I hear a recorded message saying "Thank you for calling AT&T about your wireless service. You have reached the customer service line that is no longer in use," and tells me to call their

I'm very upset that I've spent money for a new phone and paid for new service to join AT&t only to find out that my brother is no longer able to call my phone. I called customer service and they told me that because it is ASSOCIATED with an a collect call that I'm not able to receive these calls. I

Hello, I recently got ATT internet Air, and I was able to connect to my phone, TV and everything else. No problems with anything. however when I try to connect to my PS5, it says the following : ”Can't connect to the internet. Your internet service provider or your router might be preventing your

Hi I'm getting the error "ERROR CODE: SSACT-558" when activating my e-sim for my new Samsung Galaxy S22. This is a new unlocked phone that I bought directly from Samsung. I'm porting my number from Visible. I bought the prepaid e-sim on att.com, provided my credit card number, the e-sim arrived,

I have ATT Giga internet with a gateway and a GT-AX11000 router.I'm sick and tired of the intermittent internet disconnections due to the issues logged below. Support is full of drones that don't really know anything and I've already replaced the gateway once and reset the gateway COUNTLESS TIMES!TH

There are three lines being charged on my account that I do not recognize. I need help ASAP getting these charges credited back to me.

I canceled my AT&T accounts a year ago and transferred all of my family’s devices to another carrier. However, AT&T continued to charge me monthly with respect one device ($112/mo). I never used this device with AT&T over that period and I never received any bill. I eventually saw the recurring char

Hi, we have two AT&T Unlimited Elite lines and have enrolled in AutoPay & Paperless Billing. Since our switch to Unlimited Elite six months ago, only one of our lines has been receiving the $10/mo discount. However, we should be receiving 2 separate $10 discounts (one discount per line).

I recently switched from AT&T prepaid to a monthly plan. I asked what needed to be done on my part and he said once he finished, everything would be set. This morning i just got a notification from my bank saying the AutoPay for my prepaid account was just charged. I specifically asked about bil

When I try to sign in to my att Currently account, I get a message telling me to enter my cell phone number as another source to contact me. I don't have a cell phone and the blank will not accept 'No cell phone' or anything like that.  What can I do to get around this road block. IvaProblem

None of my home network services, which I've been running for many years, are now receiving outside connections via my router.  I have a static IP assigned to the router, a 5268AC FXN The router system log is full of :   daemon: rulemgrd[1951]: Skip pinhole rule, nodeid: -1, appid: 180

I like to know if it is possible to host my own cloud storage on my ATT fiber service. My ATT fiber service setup includes the ATT provided ARRIS GBW210-700 router and to LAN 1 my personal Asus AX3000 is connected and is on private IP space private IP192.168.1.x.  My ATT GBW210-700 is in IP

I was recently interested in trading my current device in for an iPhone 13. I filled out the required trade in information and submitted it. After doing that I got an email saying "It looks like we couldn't complete your order To get things back on track, let's confirm that this order came from y

I tryed to pay my prepaid on paygonline and failed several time to login. After that, it showed a message, "Your account is locked. Please call 611 from your device for help." Of course I tryed to change my password but they did not send recover code to my phone number. How can I do my payment and