Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (788)

Relevance
paperless billing date change created an overdraft in my bank account

Happy Halloween Everyone,i have called the 800-288-2020 line 3 days in a row because i have a problem with your accounting procedures, the first time i called was on 10/28.... i was told the problem would be corrected and my bank account would be credited for the $34.95 charge...someone lied to me s

Questions

 • U-verse TV Account

511

1

0

0

WATCH TV ACTICATION NOT WORKONG

I have tried MANY times to activate my watch tv service since I am PAYING FOR IT. Everytime I click activate it says that the website has a server error. Am I the only one having this issue??? It needs to be addressed!

Questions

 • WatchTV Activation & Setup

207

1

0

0

Nov. 2015 Update Installation Error on Galaxy S6 Edge

I have now tried three times to install the Nov. 2015 FOTA update, download of update goes fine (connected to WiFi as instructed). Installation is where I hit a snag, I attempted to install the update, installation gets to about 30% (the latter two times same spot [or so], the first I'm unsure as I

Questions

 • Samsung

992

4

0

0

Problems at cancelling prepaid contract (auto-pay) from Germany

I can not quit my prepaid contract from germany, because if I am using the US sim card it is only available for emergency calls. But I need to get the 4-digit code for my temporary password. Otherwise I can not log in and quit my contract.Thanks for your help.Warm regards from Germany.

Questions

 • Account & Usage

25

1

0

Logging in

Anytime I try to log in to my payphone account, it tells me the system cant log me in at the moment, and to cal 611 for assistance. The thing is, I'm not in the US anymore, and not using an AT&T number, so I CANT call the 611 number to get help. I want to cancel my account, and I cant find an email

Questions

 • Account & Usage

8

1

0

My Bill is Incorrect and I'm Tired of AT&T

My bill is incorrect. I never wanted unlimited. I was told last time I asked to lower my bill that the only thing that could be done is an upgrade to unlimited at no extra cost. I have the transcripts to prove it. I am only 1 person, age 25, and I'm having to work from home now. Before I was only us

Questions

 • AT&T Internet Plans

17

1

0

Can't get ticket Tuesdays to work says my zip code doesn't match

It has worked before but now it keeps telling me my billing zip code doesn't match my phone number and I know everything is correct please help

Questions

 • Account Features

345

2

0

0

Trandferring from iPhone 8 to iPhone 11 and Having Issues Connecting to Cellular Data

I have transfered everything over to my new phone but I am unable to connect to the cellular data/AT&T network on my new device. I don't know where a QR code was provided (I don't believe it was provided) and I've tried resetting and switching out / switching back SIM card. Do I need to get in t

Questions

 • Data & Messaging Features, Internet Tethering

5

1

0

Att overcharged me, twice, and now I have a collection due, and it's affecting my credit

I tried to cancel my account in september of 2019. the company failed to remove my watch from the account and for some reason charged me an extra month. I have been to the ATT store 2x and was told I need to call. When I call, I don't have an account anymore, so I cant get past the auto router.

Questions

 • Wireless Billing

39

3

0

AT&T Charging me for a returned iPhone XS MAX

In August I purchased an iPhoneXSMAX and then returned it in exchange for an iPhoneXS. I shipped it with the AT&T return label from the USPS in manhattan and have been continuing to be charged for the device ever since. - The USPS confirmed from the tracking number that a AT&T hired pick up receiv

Questions

 • Wireless Billing

41

1

0

ATT WatchTV still not working on desktop

I have tried for days to do this via my computer (iMac) on multiple browsers (Chrome, Safari, and Firefox - all current).The sign-in page asks for an id and password (these have been confirmed to be correct, by signing in/out via the app.-After entering id and password (confirmed good), it cycles to

Questions

 • Streaming WatchTV

1K

2

0

0

Logging Into Email

1. When visiting currently.att.yahoo.com and trying to login to email, when I type the address and click next, there is no screen for a password -- it redirects me to AT&T Find Your Password page. WHY??!!! I cannot log into my email. 2. When trying to set up email on my iPhone 8, I cannot set up the

Questions

 • AT&T Internet Email & Security

19

1

0

What do I need to do for AT&T to fix my plan without forcing me to resort to ridiculous tactics?

I pay for my mother and sister's phone and have had an AT&T family plan for many years now. Back in March this year my sister broke her phone and needed to get a new one. I added her as an authorized user so she could go to her local AT&T store while I was busy at work and get a new one. I told her

Questions

 • Wireless Account

465

2

0

0

Not Found The requested URL /UverseAccount.html was not found on this server.

Hello I am at work and I do have internet but some sites will not open and I receive this message (I have to space it differently because I am now receiving an error message here stating the HTML is invalid, oy)  Not Found The requested URL ....UverseAccount was not found on this server)    Please a

Questions

 • AT&T Internet Account

1.1K

4

0

0

AT&T is saying my IPhone wasn’t returned!

I return my Apple iPhone 12 Pro Max in January via USPS. Via USPS Tracking and statement from the USPS Office, the phone arrived at the AT&T location a few days later after I dropped it off. AT&T isn’t able to locate the phone at their facilities. I requested to open an AT&T case in m

Questions

 • Apple

19

3

0

listen to voicemail from the web portal

every time I click to "save to computer" on my voicemail web page, I get the next page that says "bad request". This is multiple browsers and now on multiple PC's.  This started like 2 weeks ago.

Questions

 • AT&T Phone Features

14

1

0

Asurion Insurance Claims are Total Scams and AT&T/Asurion are Both Dishonest and Screw You as Badly as Possible

AT&T's customers are unaware of the 15-day return policy for the damaged device when they file a claim with Asurion. Asurion goes out of their way to make sure they don't mention this anywhere but the fine print. Then they charge you $850, keep the $250 deductible, they keep the old device, and

Questions

 • Wireless Billing

14

1

0

Samsung Galaxy S6 Active Won't Hard Reset and Has No Charge Light

So I've had my Samsung Galaxy S6 Active for about 5 years or so and just yesterday, while on a call, it has decided to just stop working. I have tried to do a hard reset with multiple button combinations. I have let it charge for 15 minutes (even though the screen didn't even react and there is no c

Questions

 • Samsung

6

1

0

Unable to complete the ZMODO security camera set-up due an error of "slow connection speed"

I am attempting to set up a zmodo "EZCam" in my office and am unable to complete the set-up due an error message on my smartphone which reads "Network is abnormal. Connection timed out. Internet connection speed is too slow." Has anyone else had this issue when setting up a security camera? Thanks

Questions

 • Other Phones & Devices

666

1

0

0

att from, start to finish lack competent, Supervisors, Billing, retention Loyalty and don't forget CORPORATE

To AT&T Corporate It’s long but please read #Grrrrrr I had spoken with ATT customer support a few days prior to my visit to the ATT store, and originally, they told me to go to an Apple store to trade in my iPhone, however when I got to the apple store, they told me they do not do trade in’

Questions

 • Wireless Billing

29

3

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.