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Unlock phone request - upgrade error message- replacement refurbished phone

I am trying to unlock a phone that was paid off months ago.  My ATT account is closed and paid off (actually, I'm due a balance) over a month ago.  When I try to use the unlock device webpage, I get a message saying that I recently upgraded and need to wait 14 days.  I initially got this message a f

Questions

 • Samsung

167

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U-verse App Favorites Failures

    When I try to mark shows or channels as favorites after selecting them from the guide I get image 3. It includes the error message and an exclamation mark (!) in the star (⭐️) that follows the title.    My Favorites sort should look like Image 2, however, after returning to

Questions

 • Watching U-verse TV

231

1

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Error message for past 2 days when i go to CHANGE MY PLAN page

I need to change my plan, compare plans and then select, but i can never get to this screen because when i click the LINK it says ERROR for past 2 days. I noticed this forum had the same issue posted in 2018 and they had to PM the person. I have been on the HELP line and they told me to go to the CH

Questions

 • Online Account Access

96

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Unlock

I’m attempting to unlock an At&t phone which I own.  I’m being told the account belongs to another line.  I paid off the old balance on the account, and then purchased a 30 day prepaid sim plan.  What do I need to do to unlock this phone?  I attempted to do so online, but I get an error message.  Wh

Questions

 • Android

104

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