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App Restored--Clearing the Keypad Error Message

Thank you so much for your patience!  The mobile and web apps have been restored to full functionality.     If you are still seeing the error message

Questions

 • Device Troubleshooting

1.4K

8

0

0

I am receiving an error message we are unable to complete your call at this time please try again la

Why am I receiving the message that "we are unable to complete your call at this time please try your call again later, message 12 switch 426"? I know

Questions

 • Android

1.1K

0

0

0

Phone has stopped working???

My phone won't send or recieve text messages, or call anyone. When I attempt to call people, it says "Error performing request: No Network Service". H

Questions

 • Apple

445

5

0

0

Adding receiver gets error message

I have (3) receivers. Wireless. The U-Verse App shows (2) receivers. When I try and add the other receiver I receive an error message '... cannot comm

Questions

 • U-verse TV Equipment

342

4

0

0

Can’t use third party apps on my Roku, even though I am a ATT Uverse subscriber.

I am an ATT U-verse subscriber. Anytime I try to use any third party apps on my Roku (such as The Food Network or TBS), I am told that “The content is

Questions

 • Watching U-verse TV

325

1

0

0

Family Map App not Connecting

I purchased a month of Family App and every time I try to “Activate” it I get an error message that says “Oops. Something went wrong? Please try again

Questions

 • Tones, Games, Videos, More...

198

0

0

0

Error message for past 2 days when i go to CHANGE MY PLAN page

I need to change my plan, compare plans and then select, but i can never get to this screen because when i click the LINK it says ERROR for past 2 day

Questions

 • Online Account Access

95

0

0

0

this set top box does not match the account settings... cant get receiver to work

ordered a new wireless receiver by mail. I keep getting message: "this set top box does not match the account settings" help please!

Questions

 • U-verse TV Equipment

801

2

0

0

Unlock

I’m attempting to unlock an At&t phone which I own.  I’m being told the account belongs to another line.  I paid off the old balance on the account, a

Questions

 • Android

103

1

0

0

Unlock phone request - upgrade error message- replacement refurbished phone

I am trying to unlock a phone that was paid off months ago.  My ATT account is closed and paid off (actually, I'm due a balance) over a month ago.  Wh

Questions

 • Samsung

165

1

0

0

Getting Error message ""This set top box does not match the account settings"

Have had uverse tv service since early Sep. Last night when we turned on 1 of the tvs, we got this message: "This set top box does not match the accou

Questions

 • Watching U-verse TV

977

4

0

0

Cooking Channel error on Uverse

Hello!I'm noticing that whenever I watch Cooking Channel (channel 456) on Uverse 200, the channel cuts out and it's like the DVR receiver turns off an

Questions

 • Watching U-verse TV

234

9

0

0

Call protect

I just tried to turn on "Call Protect" and the error message was that it was not working and to try again later.  How long has it been down.  I don't

Questions

 • AT&T Phone Account

137

0

0

0

“the configuration for your iPhone could not....” error message after update

I woke up this morning with the “the configuration for your iPhone could not be downloaded from Apache Corporation. cancelled” I’m not sure what happe

Questions

 • Apple

96

1

0

0

GoPhone activated but website says otherwise

Yes,I just recieved my AT&T Nokia Lumia 520 GoPhone and I activated it according to the instructions. Unfortunatley, when I go online to add airtime,

Questions

 • More AT&T PREPAID Discussions

231

3

0

0

Cannot unlock Iphone 6

Have an older phone, paid off, that I am attempting to use while in Hong Kong, insert sim card and it states,"SIM not supported" When I attempted to u

Questions

 • Apple

121

1

0

0

U-verse App Favorites Failures

    When I try to mark shows or channels as favorites after selecting them from the guide I get image 3. It includes the error message and

Questions

 • Watching U-verse TV

229

1

0

0

LG G3 (D850) – McAfee Error after Marshmallow Upgrade

Hi Everyone!   We’ve had several customers talk to us about their device receiving a McAfee PIN error message once they’ve upgraded their phone to And

Questions

 • Android

8.3K

3

0

0

Fixing "ERR: Alarm was not sent to AT&T" message

We've had a message for 3 days on our main Digital Life keypad saying "ERR: Alarm was not sent to AT&T". We could not clear the message. Yesterday we

Questions

 • Device Troubleshooting

2.1K

2

0

0

Error OR-DVASA2-01 when trying to buy something in an app

When I try to use AT&T billing as a payment option within an app, I get this error message each time. It doesn't matter what app it is, I can't buy an

Questions

 • Wireless Billing

1.6K

2

0

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