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Equipment return email after move

I recently moved. I transferred my service to my new address. I was told to take my equipment from my old location to my new home. The tech hooked up my new service with the same equipment. I have received an email requesting that I return my equipment. It also says that in order to avoid unnecessar

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Free Upgrade?

If I have an Arris NVG589, one of the more outated modems/routers, am I eligible for a free new replacement? If so, how can I take advantage?

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1.4K

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Being billed for equipment lost during Harvey

I’m not sure what to do.  After losing everything during Hurricane Harvey I called AT&T to cancel my Uverse service.  The representative was very kind.  Since that time I’ve had multiple requests from AT&T for the return of the equipment.  Each time I’ve called, explained again what happened and hav

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Gigapower Modem making high pitch noise

Hi,  I just installed gigapower into my home.  The modem is emitting a high pitched consistant noise.  I asked the installiation guy about it, and he said it was in all gigapower modems.  I find this very surprising.  Anyone else having this issue or does anyone have tips on how to minimize the nois

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