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Elderly parents records destroyed, autopay monthly for Landline but cannot find account number

I have an unusual question and have spent hours on the phone with ATT trying to solve this issue with no progress. I need some advice. In short, my elderly (and cognitively impaired) parents have a monthly ACH paying ATT every month for their landline phone. We need to port the service to a mobile p

Questions

 • AT&T Phone Account

90

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Home Phone Cannot call 911

When does AT&T Uverse plan to correct the issue of residents with land lines , who cannot make an emergency call via 911?

Questions

 • AT&T Phone Equipment

173

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Why is landline repair closed on Sundays?

My mother has been with AT&T for close to thirty years. This past Friday, 3/15/2018, she moved and ported her old phone number over to her new apartment. She now has a traditional, wired landline. The tech came out on Friday to perform some work on the outside wiring and then came into her apartment

Questions

 • AT&T Phone Account

140

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Uverse TV - Simple Remote for Elderly User

Thank you for reading my post.  I have an elderly friend that is considering switching to Uverse TV.  They like to keep life simple and only watch 10 different channels.  My question:  Is there a simple remote available for Uverse TV that would only have the following buttons:  On/Off, Volume, and F

Questions

 • Watching U-verse TV

3.5K

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