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Do you need to contact FCC ? Regarding AT&T's Samsung Promotion for Free 48 Inch Samsung Smart TV

I have read through these community forum posts from people who signed up with AT&T to get the Free 48 Inch Samsung Smart TV. People are still waiting.  They have spent hours on the phone with AT&T and Samsung, told many promises, and nothing happens. I was told by AT&T in April 2016 that if I signe

Questions

 • Samsung

729

5

0

0

Samsung Galaxy S6 Edge Screen Touchscreen Freeze

I am a small business AT&T user that manages over 50 wireless accounts.I have an S6 Edge 128 that is a little over 30 days old, so AT&T will not accept a return or do a replacement. I called the KCC but they referred me to Samsung and said AT&T could not help. I happen to live in DFW and there is a

Questions

 • Samsung

2.6K

6

0

0

Microsoft Edge does not display Arris BGW210-700 web interface

Has anyone else noticed that Microsoft's Edge browser no longer works to display the Arris BGW210-700 web interface, as of the 1.8.18 firmware update?  Almost seems as if the gateway (GW) firmware guys fixed one problem, only to introduce another.  The workaround I've found is to use another browser

Questions

 • AT&T Internet Equipment

318

2

0

0

Are You Having Problems Receiving Samsung Smart TV Promotion ?

In April 2016 I upgraded my Samsung Galaxy phone to s7 Edge.  At the time I was told if I opened a Direct TV account I would receive a free 48” Samsung Smart TV. It is now August 25, 2016.  I have been trying every month to get the TV.  This month I made 8 phone calls to AT&T.  The phone calls laste

Questions

 • Samsung

485

6

0

0

Update samsung s6 edge plus outside US?

Hello, a couple of years ago I bought an unlocked Samsung S6 edge plus in Walmart, for reasons of my work I moved to South America and since then I have tried to update my phone without any success. Is there any way to update the device? I do not have any of the security updates that leave me with a

Questions

 • Samsung

203

1

0

0

Never receive firmware updates

Hearing all the talk of the new nougat update, I wondered when I'd get it & then I saw that I haven't gotten any firmware updates since I bought my s7 edge last year. Seems like there are like 10 or so. What is the deal? I didn't root my phone or anything like I used to do with my phones. This is st

Questions

 • Samsung

230

4

0

0

Can not turn on WiFi on Galaxy S7 Edge

I can`t turn on WiFi on Galaxy S7 Edge. It shows me Turning on... And that takes forever...Does anyone have the same problem and did you solve it? I`m already thinking about resetting to factory settings...

Questions

 • Samsung

779

2

0

0

Galaxy S7 Edge: send'g/rcv'g msgs

Phone will not send or down load msgs. Gives Error Msg: "Can not down load or send my message until network is available". However, I AM CONNECTED TO MY NETWORK! But the message service does not recognize the connection! Instead, the phone constantly repeats the ERROR MESSAGE. Meanwhile, the "Spinni

Questions

 • Samsung

118

1

0

0

Samsung s7 edge - upgrade

Hello, I have a Samsung S7 edge (sm-g935a) this phone a bonus brought me from the United States (I live in El Salvador) and I would like to know if there is an update of the Android Oreo (8.0) (G935AUCS4BQJ2) if you could send me a download link to install it by means of odin. Thanks you.

Questions

 • Samsung

310

1

0

0

Galaxy S6 Edge wifi issue

Just picked the phone up over the weekend, 3 days ago. From the first day I've been having trouble with the wifi.  At first turning it on it works great. Then I stop using the phone for a bit, half hour to an hour. When I go to look at something, I won't have a connection. wifi shows as connected, b

Questions

 • Samsung

1.1K

3

0

0

Samsung S7 GoPhone unlock denial

Last March, I purchased a Samsung S7 Edge to use with my GoPhone account.  I bought the phone outright; I use the automatic payment system to keep my plan active.  Looking to upgrade to the S8, I wanted to have my phone unlocked to increase it's value when I sell it after I purchase a new phone.  Go

Questions

 • Android

246

1

0

0

Unlocking Galaxy S7 Edge

Hello, I just used the AT&T website to get an unlock code for my Galaxy S7 Edge. I put my new sim card in, powered up the phone and entered the unlock code. It said unlock successful, but then shortly after, says phone not allowed MM#6. I've tried pulling the sim card out and back in and restarting

Questions

 • Other Phones & Devices

217

1

0

0

Samsung Galaxy S7 Edge - Micro SD Card not recognized

I received my Samsung Galaxy S7 Edge today. Before  first power-on, I installed the new SIM, and a fresh PNY 128GB Micro SD card with 128GB. The phone went through normal setup, and transferred my information from my old S5 to the new phone just fine.  I _WAS_ able to see and access the SD card. Aft

Questions

 • Samsung

12.6K

16

0

0

Galaxy S7 Edge WiFi turns on and off repeatedly.

Hi there! My Galaxy S7 Edge has problems with constantly keeping turned on wifi. It was ON and OFF earlier. Right now I can`t even connect to WiFi. I assumed new software update could be the issue, but It didn`t even upgrade. In order to upgrade I have to connect to WiFi which is not possible right

Questions

 • Android

730

1

0

0

Note Edge - Edge Panel Glitch

I purchased my note edge a little over a month ago. Since then, the Yahoo Edge Panels (sports and news) act like they're continuously refreshing. I can't make out any text on it, and it's become completely useless. Any advice?

Questions

 • Samsung

479

4

0

0

Schedule for discontinuing 2G / Edge Service in SF Bay Area

Received a notice that AT&T will be discontinuing 2G service on May 15, 2014 (notice not from AT&T). While I understand that this is done on a tower by tower basis and may be a date when the first switch over to 3G/LTE is done somewhere in the country, I am trying to find out exact dates for when th

Questions

 • Network Coverage

1.2K

1

0

0

Phone has been paid off but ATT Unlock request form says it is not paid off

I paid off my phone over a week ago because I need to take it on a trip abroad. I plan on getting a local SIM card. When I fill out the form to request the unlock code I keep getting the same message: This device isn’t eligible to be unlocked now because all of the installment payments have not been

Questions

 • Android

1.3K

1

0

0

Accepted Solution

Official Solution

Galaxy Note Edge Locking Up in Hangouts and Chrome

I keep having problems with my Note Edge where if I am in the Hangouts app, I choose to add an attachement, and I choose the option to take a picture it will take almost a full minute for the camera app to launch.  Once it does finally launch I can tap the shutter to take a picture but then it just

Questions

 • Samsung

2.2K

6

0

0

Accepted Solution

Official Solution

Android 5.1.1 update for Galaxy S6 Edge

Hi, Any word on when the S6 versions will be updated to 5.1.1? I could use the battery improvements to last a work day without being connected to the charger. thanks,

Questions

 • Samsung

31K

264

0

0

Accepted Solution

Official Solution

Galaxy S7/S7 Edge Android 7 Nougat Update?

Has anyone on ATT here in the US received the new OTA update to Nougat (Android 7) on their Galaxy S7/Edge phones yet?  Reports are out that today Samsung started rolling out the update.  If anyone from ATT sees this, can you confirm if and when the Nougat update will roll out to our phones?  Thanks

Questions

 • Samsung

79K

140

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