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Hello! I've been helping my mother program her controller. Unfortunately, while I've got the grey U-verse remote to pair with her DVD player, in order for her to access it from watching something on U-verse, she needs to 1. press the TV button, 2. press the TV input button to go to Input 1, 3. press
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Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.