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Awful Customer Service Experience -- promised something that didn't happen

Since joining with AT&T the formerly excellent customer service of DirecTV has become terrible as there seems to be a lack of interdepartmental communication. I was promised a significantly lower rate on my internet service by a DirecTV account rep upon cancellation of my DirecTV service in what fel

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 • AT&T Internet Account

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It's only a $15 discount now: Unlimited Plus save on DIRECTV or DIRECTV NOW. Choice gets DTV Now.

https://www.att.com/plans/unlimited-data-plans.html You still get the HBO too.  Sign up here for the free HBO at http://att.com/unlimitedplus    

Questions

 • Wireless Billing

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Wireless, U-Verse, and DIRECTV Billing Help

 Hello Community,   To help you navigate all the different types of billing questions you may have, we’ve put together a little hub of content to provide guidance and support.   Some of the questions that we answer below are: How do I understand everything that is in my bill?

Questions

 • Wireless Billing

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