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ATT Routers

how to set up Home Networking and Enable Bridge Mode

Questions

 • AT&T Internet Equipment

69

4

0

Gateway reboots itself at least once a day.

We have Uverse with a DSL modem/gateway. It's what AT&T calls fiber-to-copper - fiber to a box down the hill and copper phone lines the rest of the way.About once a day, the gateway spontaneously reboots itself. Often right in the middle of a phone call or Zoom meeting. We've gone through tech s

Questions

 • AT&T Internet Equipment

40

0

0

underground line location for New home construction.

I'm building my new home in Atascadero, CA and I need to find out where the underground lines are running near one of your boxes. Besides calling 1800 no dig I figure I would call you guys first.

Questions

 • AT&T Fiber Equipment

50

1

0

Setup internet on a Xyxel C1100Z DSL Modem

Hello, I'm new to AT&T internet. I have read in a few posts here that the C1100Z can be setup for internet, but no one ever goes into any specific detail as to how. I've tried in vain for a few hours using ipsettings from the stock DSL BGW210 modem, and I can get an DSL 'connected' and Internet 'con

Questions

 • AT&T Internet Equipment

369

1

0

0

Switching to Verizon, Thanks Anyways

I've talked to the Fixed Wireless internet 3 times over the last 1.5 months. They cannot send a tech here to set up my internet because Uverse is available here at 768 KBS. I'm staring at an ATT tower out the window i can actually see another one off in the distance. This is absurd and i believe we

Questions

 • AT&T Internet Plans

128

0

0

0

How to receive credit for returned DSL Gateway?

We cancelled our ATT DSL service a few months ago.  I took the modem to the UPS Store.   They accepted it and gave me an "AT&T Equipment Return Recept", Return Reference# A2408P20190430122757.   I then started receiving many calls about returning the equipment.  I spoke with the agents, explained th

Questions

 • AT&T Internet Account

29

3

0

dns server constantly unavaliable

hi all, we have basic 6 internet and a 5268ac modem. it was going fine until today, the wifi keeps cutting out (all computers say dns server unavaliable on chrome, cannot access 192.168.1.254, but the router lights are normal no red lights. while typing this the internet went out again, this is into

Questions

 • AT&T Internet Equipment

29

1

0

5268AC Green Date Cable

I am a new AT&T U-verse customer and have the 5268AC modem/router. My apartment only has one dsl/broadband outlet and I need a longer version of the green data cable included with the U-verse install kit. It has a phone cord end from the wall side and to plug in the to 5268AC modem itself. I nee

Questions

 • AT&T Internet Equipment

349

7

0

How do I configure the Netgear 7550 DSL modem pass through mode and use an external router?

I have a NetGear 7550 and I want to use a Google Nest WiFi mesh router. So I want to disable the router in the NetGear and have it pass the Public WAN IP address (and all WAN traffic) to the Google Nest WiFi router. What are the appropriate NetGear setting to do this?

Questions

 • AT&T Internet Equipment

161

3

0

Facilities Issue - Tech Confirmed That Isn't True

I have been trying to get Fiber installed in my townhome for about 15 months now. It has been a long, frustrating, and exhausting experience and I find myself today looking at other providers to cancel the last of my AT&T services.We live in a townhome and there are 7 units in our building. It is on

Questions

 • AT&T Fiber Installation

402

0

0

Need Help Getting DSL Service to Home

Moving into an existing home that has existing phone lines but no cable. I'm trying to find out how to get DSL to the property since it hasn't had it before. ATT basic customer support doesn't have the ability to tell me how I can get DSL to the property, so I need to find out who to talk to about i

Questions

 • AT&T Internet Installation

28

1

0

What is physically needed to connect new Uverse service to my home?

I have DSL (6megs) on a dedicated phone like and want to upgrade to 75M Uverse. Is the new service going to also use those phone wires and connect up the same way to a new box that has wifi and Ethernet? I am trying to find out if new wires will have to be run and what type?  Thanks.

Questions

 • AT&T Internet Installation

954

4

0

Will I Loose My Email Address If I cancel ATT Land Line Services?

Hello. A number of years ago I had ATT DSL as my ISP. I was furnished with an email address @sbcglobal.net in conjunction with Yahoo! To this day I use this email address, although I am now using a different ISP. However, I am still a customer of ATT through my land line service. Now, because of

Questions

 • AT&T Internet Security

31

1

0

5268AC modem install

I received a 5268AC modem to replace my 3801HGV modem. I have coax coming into my house and connecting to a splitter with VDSL/COMBINED/TVRF terminals. Coax runs from the COMBINED terminal to the 3801HGV. The 3801HGV modem has a Broadband Link Configuration setting for coax. The 5268AC modem only ha

Questions

 • AT&T Internet Equipment

323

8

0

Speed tests are normal but my actual download speed is significantly slower

I just switched to ATT Internet 75 and my speed tests show normal, but when i try downloading a file or game it is way slower. I tried using a different computer and Ethernet cable but I got the same results every time. I restarted both computers and the ATT modem, yet nothing changed. Then I tried

Questions

 • AT&T Internet Features

234

2

0

0

Neighbors have internet but not me

My neighbors have DSL internet and I do not. I have lived in this house for 3 years and I keep on being told ports are full even if people move away. Will I ever get internet? This whole situation is really dumb and is limiting my life.

Questions

 • AT&T Internet Plans

232

1

0

0

AT&T Fixed Wireless Eligibility

I currently live at a house that can only get AT&T DSL (the most recent one, ADSL/VDSL, I believe). No other options exist; no other cable or DSL provider is available to us. Furthermore, AT&T has eliminated our 6Mbps plan, and if we change it, the only other option is a (very insufficient) 1.5Mbps

Questions

 • AT&T Internet Plans

1.2K

2

0

0

AT&T: Give us better DSL with higher data caps!!!

Ok I know this complaint is not new and that AT&T couldn't give a rip about building out DSL or, better yet, cable and fiber in rural areas. But I figure the more we complain the better chance of something positive happening. Yes I do believe in fairies and Santa Claus too. I've been an AT&T custome

Questions

 • AT&T Internet Account

955

11

0

Can we keep using our family's [email scrubbed] email address's if I cancel my DSL internet service?

I will soon pay off the bill in full and then cancel monthly services for Landline Voice and DSL Services. What will happen to my family's  [email scrubbed] email accounts?  The at&t DSL Pro Internet with it's laughable 3.0 megabits down and 0.5 megabits up transfer speeds isn't worth the money, w

Questions

 • AT&T Internet Security

79

1

0

Dry Loop for phone line

I'm trying to port my phone number to Ooma.  Ooma, in their instrucitons, said I had to ask AT&T for a dry loop DSL.My question is: Does anyone know what a dry loop is?Is it required for a phone number transfer?

Questions

 • AT&T Internet Equipment

2.9K

4

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0

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