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Dsl Constant outage 3 + months

I've been having problems with ATT since January. I have DSL and have had it for several years. At one point in January the internet slowly petered off to next to nothing. February I lost internet completely, with 5 minute spurts of actual connectivity. I had ATT send out some techs to do repair. Fi

Questions

 • AT&T Internet Account

294

2

0

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Finally switch to Uverse?

I've read quite a bit about discussions regarding DSL vs Uverse on this forum and in general online.  I've had AT&T DSL for over a decade and I've never had any problems with it.  I grew up on dial up in the country, which was tremendously slow, so dial up has always seemed like super speed to me.  

Questions

 • AT&T Internet Plans

353

1

0

0

DSL Faster Service?

Need to know if we can get faster service than the 3 megs we get today. Based on SNR and Attenuation calculator I think we *MIGHT* be able to squeak a little more. If replacing the CPE allows us to utilize ADSL+ (depending on if DSLAM supports it) then we will do that. PM me for my DSL phone number

Questions

 • AT&T Internet Plans

168

1

0

0

DSL constanly drops out

Not sure what a package frame is or how to post it. My DSL drops out so often it's pointless to try to call tech support. It may work for a day or two and then it drops out every couple of minutes on every day after. I kill the power to the modem and the Sprint booster to reset but nothing I've trie

Questions

 • AT&T Internet Account

87

1

0

0

How do I get somebody to unsuspend my DSL service

U-verse seems to be holding my email hostage. They disconnected me after i cancelled my U-verse order becasue they did not offer self install in my area. Now No one can seem to re instate our internet service. it has been 5 -days and hours on the phone. I don't owe any money and we do not want to sw

Questions

 • AT&T Internet Account

384

2

0

0

Wifi

How come At&t is not saying anything about the fact that most of the major cities have no internet/WiFi connections. Those of us who are still work from home are losing money, and not getting any answers about this. Its insane. Its down in Almost every major city? Why cant they tell us whats act

Questions

 • Network Coverage

14

3

0

Internet Connectivity Failure

Over the last 90 days one of my VDSL lines started to go down and the second one taking errors. AT&T dispatched 5 different techs. Every one required a one or two hour session with a tech support agent on the telephone explaining what the previous one had done. They kept little or no notes of the pr

Questions

 • AT&T Internet Installation

125

1

0

0

Is AT&T Internet 10 DSL? Will it be phased out?

There is no fiber in my area and the only plan I could get was Internet 10.ATT still calls it U-Verse but since it's copper based, I assume it some kind of DSL?If this is the case, I heard that ATT plans to stop offering DSL in 2020.Is this true?

Questions

 • AT&T Internet Plans

364

0

0

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My internet speed has been slow but is now slower

My internet speed has usually been 400kbps which is pretty crappy. But about 9 months ago it got even worse. it is now 150-200kbps. This (Edited per community guidelines). I'm wondering if there are any fixes to this aggravating problem. I am connected to my router with an ethernet cable.

Questions

 • AT&T Internet Plans

37

1

0

Can I get faster internet

I currently live in a rural area of Florida and my only internet option is ATT Uverse internet with a max 12Mbs download and 1Mbs upload.  Less than a mile up the street the offer the residents faster speeds and the option for Gigabit internet.  How can I get this at my location? Is there a charge t

Questions

 • AT&T Internet Installation

13

0

0

DSL Cancellation Problem

1/3/18 called and changed dsl to uverse—agent (Jason) at 800-288-2020 said I would see the $61.00 charge for another month and then it would fall off. Paid $61 on 1/30Paid $71 on 3/1Paid $61 on 3/29 Got a bill on 4/17 for another $61 due 4/28/18—chatted with agent online (Laura) who was NO help and

Questions

 • AT&T Internet Account

247

1

0

0

Intermittent Internet Issues since July - Two Previous Service Calls and Two No Call, No Shows...

Hello, we have been experiencing intermittent dsl internet connectivity issues since this summer.  Weve had ATT come out twice.  The first time they said that there was a problem in the line between my home and the local township office (over a mile away).  The second time they replaced our dsl mode

Questions

 • AT&T Internet Equipment

190

3

0

0

can't access my att email. DSL

i cant access my att email that i used when I had DSL. okay so ive recently ungrades from DSL to Uverse internet a few days ago and on the day I installed the internet I was given the option to use the same @email i had for dsl or get a new one. I went for the new email, but the thing is that every

Questions

 • AT&T Internet Email & Security

274

1

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Need help with wired internet.

So this may sound like a pretty dumb question but I just want to make sure I'm doing everything correctly. So I'm in the process of converting my telephone lines to ethernet lines but there's one thing that confuses me. In my internet utility box, I have two wires that are connected through jelly w

Questions

 • AT&T Internet Installation

35

1

0

HELP!!!!.....Internet unstable and drops intermittently throughout the day

We have had problems with our service (when we have it) ever since our city had a major change in an intersection close-by and around the same time the hurricane on Sept 11th. So far, we've had 4 line techs (one of which came back a second time), line burying crew twice, a service tech, and a line t

Questions

 • AT&T Internet Account

405

0

0

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DSL Shut off before Uverse is available?

I'm at a loss for where to turn for answers. I've been in contact with several reps and associates and still cannot get a solid answer. We have hear conflicting reports that DSL will be shut off in our area in 2016. However some reps say that Uverse will be made available to us before the shut off o

Questions

 • AT&T Internet Account

402

2

0

0

AT&T: Give us better DSL with higher data caps!!!

Ok I know this complaint is not new and that AT&T couldn't give a rip about building out DSL or, better yet, cable and fiber in rural areas. But I figure the more we complain the better chance of something positive happening. Yes I do believe in fairies and Santa Claus too. I've been an AT&T custome

Questions

 • AT&T Internet Account

939

11

0

Email ports 995, 993, 110, 143

I'm a Visual Studio C#, C++ developer working from home on an AT&T Small Business account. Recently started a project developing add-on utilities for an email server. In order to test I need all email ports unblocked, right now the only ones open are 25, 587. Can anyone direct me on how to get this

Questions

 • AT&T Internet Features

14

1

0

AT&T Won't Let me Upgrade??

I have DSL Lite right now. It is too slow for my liking. My daughter and I (she's the tech savvy one in the family) tried to upgrade from 700+ kbps to 6mbps. Everyone on the AT&T chat said that it would be no problem to do that. However, when we finally got on the phone with someone (Ronnie was his

Questions

 • AT&T Internet Plans

750

1

0

0

Fiber Buildout Plans

I live on the SE side of Grand Rapids MI right by a major intersection (Eastern Ave & 28th St) and I've been horribly frustrated that ATT has no fiber available at my home. I've been sitting on 50 Mbps DSL 2 and I cannot find out when our area will get upgraded for higher speeds. Is there any way of

Questions

 • AT&T Internet Features

49

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