How come At&t is not saying anything about the fact that most of the major cities have no internet/WiFi connections. Those of us who are still work from home are losing money, and not getting any answers about this. Its insane. Its down in Almost every major city? Why cant they tell us whats act

No internet service

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

I was told I get att internet at my apartment. I cannot find the broadband jack but my apartment does have this smart home set up, called Alloy. Any tips on how to get my wifi set up.

Hi, just had a technician here because our DSL only shows ~ 82 MBit downstream even though it is the 100/20 service. The modem reports: DSL Status Line 1 Line 2 Line State Up Up Downstream Sync Rate (kbps) 38652 44090

My wife and I both work at home and use Webex/Teams/Zoom throughout the day. In addition we use a Streaming TV service (YouTube TV) typically in the evenings.  I also have wifi calling turned on my cell phone. What I've noticed over the last month is that we get call drop outs.  We'll

So as I had my Directv installed an in home expert from ATT showed up at my house and offered a deal to switch my wireless to ATT from T-Mobile. They offered a 'stacked' promotion, $250 gift cards for each mobile number ported over, and gift card up to $700 if you traded in your device to ATT and pa

We had a really garbage install and the wind fnally ripped the flopping cord out of the NID (the one that connects outside to both the inside wall panel and outside NID - not pictured). I need assistance putting the wires back in. It appears to have used blue and white on the top a

I cannot access one of my AT&T email sub-account addresses on currently.com. Error Below: Not Found on Accelerator Description: Your request on the specified host was not found. Check the location and try again. This started on Jan 31, 2023.  My account started in the late 90's

In the past 6 days I encountered ongoing error messages " Arris NVG510 does not currently detect a DSL signal or is having problems connecting to Broadband Service." I have done every troubleshooting and diagnostic test ( too many to list here); yesterday I even reset the network adapter and the mod

I recently signed up for AT&T 75Mbps home DSL Internet. At checkout the bill mentioned a self install kit and a $0 installation fee, which is what I want. I want to self install if I can. Immediately after checkout I got a confirmation email that, again, seemed to suggest I can s

I canceled my AT&T DSL back in 2015. Last week, my AT&T data was used by fraudsters in an attempt to open a credit card. I know this because the email address they used was unique to my AT&T service (the email looks like att@<my personal domain>.com). Also last week, I started

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

I have AT&T fiber, DirecTV, and a landline telephone, I have the BGW210 gateway.I understand now that I have voice over IP, however it is still called landline.My question is the following: I am receiving the following error:"WARNING: DSL Failed to Connect (Message ID: NAD-3304D)"How I am receiving

What will happen to a customers internet access when the hub they are connected to is converted from DSL to fiber and they live more than 1.5 miles from that hub?  Are they just out of luck and have to find another provider?  Asking for a friend....

I am looking to move soon primarily due to the slow internet speed...I live near downtown SF- one would think that means all is good right? Nope, wrong!I live in a building that is technically, according to zoning code and/or landlords preference, is classified as a "hotel" even though I have a one

I have limited local calling on my land line home phone for several years. I have limited 60 calls a month, so I do not understand how I was changed to be billed for each phone calling told over $25, in addition to the residential service of over $25 for bills over $50 a month !!!??  HELLO ?? AT&T n

My story starts a little over 2 years ago. I was getting ready to move back to Georgia from California so I called AT&T to set up DSL at the address I was moving back to. I say moving back to because it is the home I grew up in. I didn't think I would have any issues as I had checked availability on

I have been trying to cancel my DSL for most of the afternoon because they were not able to give me the price for the service they promised me last month when I called about being overcharged. Not only did they refuse to credit my account as they had promised previously, but I just spent 45 minutes

I recently changed from Hughes DSL to AT&T DSL at my office. The Hughes network had a separate modem & router. I disconnected the modem & installed the At&T Modem/router combined unit. It was working fine but I get periodic slow internet, very slow. I'm wondering if the Hughes router is conflict