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5mbps ONLY available in my area

I recently moved to an area where AT&T offers DSL home internet up to 5mbps/1mbps. Is there a performance group member on the forums that I could speak with about possibly upgrading my equipment to handle higher speeds? I am willing to pay whatever I need, but I need better than that. The latency is

Questions

 • AT&T Internet Plans

259

1

0

Internet for the Rural!

Yes, we live in a rural area. No, we do not have U-verse. No, we do not have DSL. No, the "countywide" wireless broadband does not reach our area. Yes, we have neighbors on each side of us who are Windstream customers. Yes, they have DSL. No, Windstream will not give us service because we are AT&T c

Questions

 • AT&T Internet Account

950

3

0

0

Has anyone ever heard of a Cable Pair Stabilizer (CPS) Device?

I was speaking with last chance repair/advanced tech support, and the agent mentioned that her computer was showing a possible solution to my ongoing line issues to install a CPS device, it also said it wasn't available in my area. She admitted she had never heard of that before and had no idea wha

Questions

 • AT&T Internet Equipment

41

21

0

internet 100mb is very slow (getting about 8mb download oly)

When i got the internet installed before i left Comcast, att sales promised a dedicated guaranteed speeds of 100mb with the promise of installing fiber 1gig speeds at my house in 3 weeks. they even created a ticket to inquire about when the 1 gig will be installed and then the sale person told me th

Questions

 • AT&T Internet Features

116

2

0

Extremely slow DSL every time it rains.

We have a 3mbps AT&T DSL plan and for the past week and a half we have been getting anywhere from 0.2mbps to 1.1mbps every time it rains.  I've checked our line inside the home as well as the modem and router and can't find any issues there.  We've had this happen several times in the past and each

Questions

 • AT&T Internet Equipment

1.1K

2

0

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Residential Fiber Build-out

Is there a number I can call to discuss building out fiber to my neighborhood? Most of us are willing to compensate AT&T for the effort. We're tired of 3 Mbps DSL. TIA!

Questions

 • AT&T Fiber Installation

38

1

0

Alternatives to BGW210-700 DSL

What does AT&T recommend for a 3rd party modem? I want to move away from the provided BGW210-700. This needs to be a DSL compatible modem.

Questions

 • AT&T Internet Equipment

152

1

0

Ping Default Gateway on Broadband Intermittently fails.

I have an NVG589 Been through 3 box replacements and finally all new lines and a line tech even put me on the cleanest possible pairings all the way to the multiplexer. Signal and broadband readings are perfect. I don't think this is a hardware issue but rather att network dropping my connection to

Questions

 • AT&T Internet Equipment

835

10

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Increase DSL Speed

My fiance has an apartment in North Beach Miami. The only connectivity available is from AT&T and is DSL. She currently has their 3mb package and is paying $40 per month. The AT&T support representative offered the "Basic 5" package for 5mbps at a cost of $60 per month. Are you kidding me?? Tha

Questions

 • AT&T Internet Plans

50

1

0

Can't get uverse or DSL, Trying for 6 years.

Move to my current condo about 6 years ago.  Attempted to sign up for DSL and/or Uverse TV and was told I could not get it at my address.   NO reason why,  contacting customer service was no help.   I had to get these services from Time Warner,  I want to dump Time Warner, bad over priced service.  

Questions

 • AT&T Internet Account

410

0

0

0

FEC Errors

I rebooted my router/gateway this morning, and I'm seeing a ton of FEC errors pop up. Here's the latest stats from the gateway:   FEC Errors Line 1 0 1791 1791 1791 1791 FEC Errors Line 2 528 186505 186505 186505 186505 CRC Errors Line

Questions

 • AT&T Internet Equipment

972

6

0

Do I need to return old router?

Just yesterday, an AT&T technician replaced our old AT&T router (Model 503 INV.) I have no instructions on if / how to return this old router back to AT&T. Can I just recycle it at my local electronic recycling center or do I need to send it back to AT&T. I have searched on the AT&T website for ans

Questions

 • AT&T Internet Equipment

901

2

0

Will I Loose My Email Address If I cancel ATT Land Line Services?

Hello. A number of years ago I had ATT DSL as my ISP. I was furnished with an email address @sbcglobal.net in conjunction with Yahoo! To this day I use this email address, although I am now using a different ISP. However, I am still a customer of ATT through my land line service. Now, because of

Questions

 • AT&T Internet Email & Security

9

1

0

AT&T phone line available but not DSL service?

Im leasing out a warehouse space in a awkward industrial area in Glendale, CA.  Not a single ISP can supply "low cost" hardwired internet to my area.  My only options AFAIK are those really expensive T1 lines (1.5mbps), dish or 4g wireless.  Our 3 neighbors are either paying $600 for a T1 line just

Questions

 • AT&T Internet Features

2.5K

4

0

0

Worst Customer Service EVER!

It all started last month, somewhere around the 4th-6th of August.  We were so excited to buy our first home, and even more excited to find out that UVerse was available.  We were renting, and had AT&T DSL/DIRECTV bundled while we waited for the UVerse service, but it never became an option.  I call

Questions

 • AT&T Internet Account

370

1

0

0

"No Ports Available" after refusing to pay another mans bill

Below is a message I sent ATTCustomerCare today. The only thing missing is my contact information which I removed for security reasons from this post, but it was indeed there. The response from AT&T:        This does seem like a frustrating experience for you. I'll be delighted in helping you in    

Questions

 • AT&T Internet Account

463

2

0

0

Swindled into a contract

I'm furious that AT&T made a service change to my account which involves a 12 month contract.  I asked repeatedly on my call if this was month to month or contract, so this was a big surprise to me. I cannot resolve this with them since they are closed for the weekend but I'm wondering what my recou

Questions

 • AT&T Internet Account

332

0

0

0

Email Access From PC Email Client After Terminationg AT&T DSL Internet Service

I currently have a AT&T DSL internet service account and using an email address "[email scrubbed]" but will be terminating service.  I use a Windows PC bases email client and have 10 years of emails on this account. The PC based email client is configured to send and receive email to the AT&T email

Questions

 • AT&T Internet Account

13

1

0

Switching to Verizon, Thanks Anyways

I've talked to the Fixed Wireless internet 3 times over the last 1.5 months. They cannot send a tech here to set up my internet because Uverse is available here at 768 KBS. I'm staring at an ATT tower out the window i can actually see another one off in the distance. This is absurd and i believe we

Questions

 • AT&T Internet Plans

118

0

0

0

HELP ASAP PLS

i have a att.net email and i cannot receive emails or send emails

Questions

 • AT&T Internet Email & Security

17

0

0

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