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DSL Modem keeps resetting.

My DSL Modem resets when:1. Devices connect to the wifi (And no devices be on the wifi)2. When I browse the internet (With only one device on the internet)3. When multiple devices are on the wifi it just goes out constanly.4. When playing on my console it disconnects when only the console is connect

Questions

 • AT&T Internet Equipment

1.6K

5

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

41

2

0

Billing credits for multiple service outages

Hello,I tried to use the chat feature but was consistently kicked out of it. In both September and November 2019 we experienced two week outages of our DSL internet and have yet to receive any bill credits. Both times the internet was out for 14-15 days with no resolution until multiple technicians

Questions

 • AT&T Internet Account

21

1

Switch from DSL to traditional landline

My parents in Lake Jackson, TX, currently have DSL with AT&T for phone and Internet but they hate it (it goes out whenever there's a power glitch, which happens frequently as they live in hurricane country) and they recently installed a medical alert system that only works effectively with a tra

Questions

 • AT&T Phone Installation

46

2

0

Expected DSL rate for 100/20 service with two bonded pairs

Hi, just had a technician here because our DSL only shows ~ 82 MBit downstream even though it is the 100/20 service. The modem reports: DSL Status Line 1 Line 2 Line State Up Up Downstream Sync Rate (kbps) 38652 44090

Questions

 • AT&T Internet Features

464

9

0

internet usage

On my phone bill, there is a charge for "internet usage" on my bill. Is this for the usage over my monthly data amount?

Questions

 • AT&T Internet Account

40

6

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Finally switch to Uverse?

I've read quite a bit about discussions regarding DSL vs Uverse on this forum and in general online.  I've had AT&T DSL for over a decade and I've never had any problems with it.  I grew up on dial up in the country, which was tremendously slow, so dial up has always seemed like super speed to me.  

Questions

 • AT&T Internet Plans

363

1

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0

using remote desktop app between two local laptops connected to the router uses up data limit?

I have two local laptops connected to my router, one by ethernet cable, another by wifi. I have a remote desktop application installed on both: one is the server, and the other is client, so I can control the old laptop from my new laptop. I just started doing this in the middle of January, and the

Questions

 • AT&T Internet Equipment

96

1

0

PACE 4111N modem Red Service light

My PACE 4111N modem sometimes has a red service light. I have tried to reset and reboot multiple times. I have tried to get as far as I can on my own when the screen asks you for your billing information and to reset the PPP Username and Password. After this point it gives the message of " The Inst

Questions

 • AT&T Internet Equipment

157

1

0

DSL Outage Since Dec 17th (> 2 weeks) Still Not Repaired

My internet suddenly turned off the morning of Dec 17th and it still is off due to an "outage." Every time I call, it's the same story, still working on it and add 2-3 days to the estimated repair date. I've called at least 6-8 times and am fairly confident ATT is trying to force DSL customers out o

Questions

 • AT&T Internet Account

184

2

0

0

Returning a gateway device

Trying to return a device and cannot locate the return instructions. What return address can I use for this device and what should I include in the box? All I have is a bill for our corporate account. Help very much appreciated. Thank you. I've been on hold for over an hour.

Questions

 • AT&T Internet Equipment

27

1

0

Regular Service Disconnection

My internet regularly disconnects between 12pm-2pm almost everyday, and a few times randomly through the day as well. It's not my personal devices, or the amount of devices I have connected, which is regularly 2-3 devices. I have restarted my modem/gateway/router, and devices multiple times and trou

Questions

 • AT&T Internet Equipment

35

1

0

Closed

INTERNET NOT AVAILABLE BUT NEIGHBORS HAVE IT? (CONTINUED)

ON AUGUST 1, 2021, @SPOOM2 SAID, spoom2 31 minutes ago You're not worth the key strokes.  Twisted pair over coax? Reall

Questions

 • AT&T Internet Installation

56

0

0

DSL Service showing unavailable at my adrress even though this address had service for several years

I live in my moms home she lived in for about 6 years. She had ATT DSL for several years here but eventually cancelled it once she got sick. I moved in and decided to get DSL as its the only option for internet service I have. I applied for the ATT ACCESS program and was approved but cant take advan

Questions

 • AT&T Internet Installation

91

1

0

0

AT&T phone line available but not DSL service?

Im leasing out a warehouse space in a awkward industrial area in Glendale, CA.  Not a single ISP can supply "low cost" hardwired internet to my area.  My only options AFAIK are those really expensive T1 lines (1.5mbps), dish or 4g wireless.  Our 3 neighbors are either paying $600 for a T1 line just

Questions

 • AT&T Internet Features

2.6K

4

0

0

Charge for Repair/Replace defective ATT wifi router?

Called in yesterday bc even though there’s power, there are no lights on ATT DSL wifi router. They’re sending serviceman out in the morning at 8am. Today is Sunday and I can’t reach them (by phone or chat) to ask if there’s a charge. I would think since it’s THEIR equipment there would be no charge,

Questions

 • AT&T Internet Equipment

1K

2

0

0

DSL internet reach - parent/slave system compatiblity

Somewhat related to the question asked yesterday, 1/14/15........What are the recommended modems/slave systems compatible with AT&T that gives the farthest reach?The AT&T purchased modem we currently have doesn't split off the way we need it to (the modem/"box" is pretty far away from the houses con

Questions

 • AT&T Internet Features

329

2

0

0

AT&T Fiber Outage lasting days?

I upgraded to Fiber on Monday.  Technician came out and everything was going fine.  When he was about finished, he discovered that there was an "outage that wasn't letting new fiber customers connect."  He said it would probably last 1-2 hours, and that I'd be able to restart the box, plug in the et

Questions

 • AT&T Fiber Installation

167

1

Alternatives to BGW210-700 DSL

What does AT&T recommend for a 3rd party modem? I want to move away from the provided BGW210-700. This needs to be a DSL compatible modem.

Questions

 • AT&T Internet Equipment

316

1

0

BGW210-700 connection issues

I need help my gateway does some kind of reboot or reset a couple of times a day. it's quick when it happens the bottom 2 lights blink red then go back to green takes a 2-3 min if that. The problem is we work from home and when that happens our work vpns have to restart as well as our work phones so

Questions

 • AT&T Internet Equipment

134

2

0

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