I have been speaking for AT&T for months about Gigabit Fiber availability in our area. Apparently, several folks in and around our neighborhood have access to Gigabit Fiber and I have been assured by several technicians over recent months that it is simply a cross-connect issue in our area and

I live in Monterey, have U-verse HSI Pro (3.0 Mbps down), and want to switch to DSL without home phone.After a little browsing, I found the DSL without home phone page, which suggests I can get service similar to what I'm getting now for $29.95/month for 6 months. (The fine print mentions a $5/month

(Edited per community guidelines), Curious about using an older wired only (non-wifi) modem with AT&T DSL (Internet 18) service. Can they still work, be configured? 

Hi All, I've been trying to get my lines working right for a few weeks now. I've reached a point where local tech's are losing control/power on the issue as it seems to be an under lying issue within the network from the corporate office as I've been told. I've sent an informal complaint to the F

I have reset the device to factory settings (I assume as I followed the instructions to do so three or more times, and the led sequences indicated it worked) The username / password for the web interface at 192.168.25.1 is not driadmin/DRIAdmin1 nor is it admin/Password1 nor is it -/attadmin nor

Hi, I have two friends that are att dsl users. One, G, has the 3600hgv dsl gateway and the other, L,  has the motorola 2210 dsl modem. G, with the gateway is moving to the house of the friend, L, with the modem. They would like to use the gateway because it has a wireless router. So the question is,

I called AT&T and got two different answers. The first service rep said "No," I couldn't go back to my old wireless plan because AT&T no longer offers high speed DSL packages (my service area is Hollywood, California.) When I called a second time, I was told, "Yes," I could return to my old high-spe

I recently was given an AT&T U-Verse 2Wire 3801HGV Gateway from a friend who moved and wasn't going to be needing. It works fine, since I'd used it multiple times at his house, and never had problems. A few months back after obtaining the gateway, I moved back home where they have ATT Dsl with the l

My internet and home phone services have been canceled. The final bill indicates ATT owes me a refund. How long does that take? Is it repaid back electronically to the bank account I have on record or is a paper check sent to me?

I canceled my DSL account, do I need to return the modem? The AT&T representative did not say anything to me about returning any equipment. I just want to be sure I don't get charged later for this.

I just bought my first home in the middle of a major city and since I have been an AT&T customer since 2013 I figured that getting Internet would be easy. WRONG! I called AT&T several times and I kept getting the same response, "AT&T doesn't service my area". The only problem with that is that they

I'm being charged a $10 monthly fee for using the NVG589 supplied to me by AT&T. Could I use my own modem/router purchased locally? If so what would the required spec's be? If not, why? What are my options?The NVG589 does not provide me with a strong signal if I'm in a different room. It never has.

Currently, we were a bit overprovisioned for 25, getting 30Mbps. That's nice, but if we're capable of going up to 50Mbps, I wouldn't mind it and it was basically free, so why not? At first I was told I would need a tech visit, but eventually they said it would just be a change they could make on

i want to know how report about identity theft about at&t account?

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Hello, I cannot find an a t and t web page that describes the DSL services, what a t and t names them and what speeds are available.  Thanks for reading and thanks for your future replies. I look forward to reading them. --- changing channels --- (warning:  a very unhappy, disgusted with a t and t D

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

I have a IPv6 connection and I was wondering if it is possible if I can request an IPv4 connection instead.

There is an old BellSouth phone (POTTs and DSL) on my property line. I’m not sure if any circuits are even active.  I want to remove it, or if there are active circuits to my neighbors, move it into the 5’ easement so I can install a fence.  Can someone suggest where to start or who to ca

­ RESTORING YOUR DSL CONNECTION The following troubleshooting steps (1-6) may require disconnecting the phone/phone line/filters in order to make sure all phone devices are correctly filtered. The first step you want to do is check cables and filters.     Phone Connections