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Broadband outage

My phone, internet and TV service went out on December 23.  Although the phone service came back on December 26, I am into day 5 with no TV and no internet.  Technical support confirms there is a DSL outage in my area but cannot provide me with an explanation of the problem or when it might be resol

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Internet outage for the week? My kids have homework!

Got a call from a neighbor wondering if our phone was working because no one else on the block seemed to have phone service. Sure enough, our phone was out and so was our DSL. Chating on-ine through the mobile phone ap (not an enjoyable experience but that's another story), the report back to me is

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