I have AT&T DSL service, I have been a loyal customer for 15 years. In 2014 a Fiber line was installed down Hwy 321 ( Chester Hwy) McConnells SC I live in the 3800 Block. The DSL service is now down more than it is up. We also have Direct TV at the

When I log into my gateway I can devices connected to the 2.4GHz but nothing is connected to the 5GHz. I have brought multiple devices (iphones, ipads, laptops) within range and direct line of sight with the gateway but nothing registers as being on the faster frequency. The Wifi radio status shows

I currently only have DSL. When will Uverse or another higher speed internet connect be available in my area?What is the current plan for my area of Social Circle, GA?I keep hearing DSL is going away soon.What options are available to expedite installing higher broadband connection in my area?

I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t

I am a long time ATT customer with some questions about new fiber optic phone and internet service being offered in my area. I have regular land line phones (2 lines, 5 seperate phones) in my home as well as DSL service for my internet. I am actually pleased with the service of both. However my cost

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

Me and two other roommates use the internet heavily, and so far there are zero good options in our area. The fact is, just a few miles away is Jasper, TX. I live in Brookeland, TX 75931 and the only option that keeps being thrown at me is Satellite but that is horrible for gaming. There might alread

Is there a DSL outage in North Carolina? Mine has been out for a few days. I would try to sign into my account to troubleshoot and resolve the problem, but according to AT&T's troubleshoot and resolve page, I do not have a DSL account, even though my account info clearly states I do, and have schedu

I have a Motorola NVG510 with Internet 12 plan. Download speed is fine, but upload speed is very slow. One example is video confrencing. It sometimes doesnt work, or it's extremely low quality when sending video.I restarted my modem, reconnected wires to make sure connection is good to the wall. Tur

Hello, I have a DSL Internet package (45Mbps Down, 5Mbps Up). Recently we had water damage and had to remove all the splicing in our media box and replaced our wall jacks.I attempted to reconnect the demarcation cat5e cables based on what was originally wired (I saved images).The wiring was OWO and

My client has U-verse with a Pace 5268AC router. One of his hosts requires pinholes, so that it can be queried from the internet via a mobile app. The host requires a fixed LAN IP address, which is in conflict with the requirement for the Pinhole configuration that it must be a DHCP host. The hos

A web service provider needs to know my ip address to enable me to access their service. Of course mine is assigned dynamically, but always within a certain range. What is that range or how do I find it out? Of course I could reply back to them that the range is 0.0.0.0 to 255.255.255.255 but that's

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

Need to cancel my DSL service.  Don't have a working computer at home anymore, so we are constantly paying for a service we can't even use.  Tried calling.  Stuck on hold for 25 min. until the phone (landline) went dead.  Have been trying to find a way to cancel service online (on a public computer,

Keep getting the run around. Fiber is available NW Grand Rapids.  But not in Kentwood MI? Only availability is "Internet 100" which is rebadged AT&T DSL with connection still thru a phone outlet (ethernet). Thanks.

Because I am working at home and kids are taking lessons online, I would like to upgrade my internet from Internet 24 to Internet Internet 45. When I try to make the purchase, it says a technician has to come over to make the change. Is this something that can completely be done outside, seeing as

I have a 24 mbps plan as of right now i want to upgrade the highest speed which is 75 mbps but when i look on the downstream max rate is 55 mbps do i have to upgrade my equiment or anything else or it doesnt mean anytihng

I was wondering, My friend just gave me a Motorola NVG510 U-Verse router and I just have regular DSL, will this work with my regular DSL or is it just for Uverse only? I appreciate any help I can get!

Hey there!I called ATT a few days ago with this scenario: I'm planning to go to college soon.  i want to use my own DSL mobile Wifi so where ever i am i can just push a button on a small device and i have a secure wifi at DSL/Cable speeds.  That way im not using the schools Internet.yes i know there

I'm moving into an area where, according to both the availability tool on the website and the customer service line, Internet 18 is the only service that is available. As a result, I have a few of questions that the customer service rep I talked and the rep at the retail store was unable to answer: