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Internet Down & Keeps Dropping - Solutions & Tips from the AT&T Community

Learn how to get your internet back up and running Therefore something is wrong and you need to get it fixed! Luckily getting your internet back up can be easy and simple as resetting the modem. By doing this you can: Improve slow or low speeds Get back in service (loss of internet) Improve poor

Questions

 • AT&T Internet Equipment

104.3K

32

0

Daily/Weekly Unexplained Service Drops

For a few months now my connection to AT&T will mysteriously drop for 5 to 15 minutes.  I call immediately but by the time I manage to get past the ID10T machine answering device AT&T uses, the service is back.  I usually get some 3rd world dweeb in India or Pakistan who barely speaks English and ne

Questions

 • U-verse TV Account

332

4

0

0

Internet Quality Drop and Random Internet Disabling

Recently, my dad had a phone call with AT&T over why our internet was down. They picked up and while he dealt with the problem, AT&T was asking him to upgrade to U-Verse or the new Fiber Optic of our area but he eventually won out and was allowed to keep our standard internet and a new motem in orde

Questions

 • AT&T Internet Security

1.6K

15

0

0

3801HGV Connection problems

Hi all, this past few months the wifi has just been awful. My connection drops very frequently, up to more than 5-7 times a day for at least 15 seconds to 1 minute. I have tried everything to keep the connection stable, from changing the channel, resetting the router, and i've already had countless

Questions

 • AT&T Internet Features

3.3K

1

0

0

My 2wire modem/wifi keeps resetting

we noticed this a while back. never really cared for it, but now its getting annoying since i just bought a new modem thinking that there was something wrong with the old one. i dont know exactly whats going on.....it works fine for about 30 minutes then it just resets. streaming movies, playing onl

Questions

 • AT&T Internet Equipment

200.2K

108

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