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“No Service” in Austin Texas since Monday. When is AT&T going to resolve this matter?

Suddenly on Monday, myself and several neighbors, all AT&T customers, had “No Service.” We live in the 78704 area code. I called AT&T to report the issue (I had to travel 2 miles north of my residence to get service to make a call), and they said a fiber-optic cable was severed near Oltorf/IH 35 and

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