Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (41)

Relevance
Deplorable coverage! Paying way too much for this service.

Our family has been using AT&T for over 25 years but lately the service has been absolutely dismal. I work in a popular suburb of Buffalo (Williamsville) and continually lose service altogether (emergency calls only!). If and when i have data coverage, it's painfully slow and spotty. I routinely rel

Questions

 • Network Coverage

242

1

0

0

Poor Service and Dropped Calls In and Near Braselton, Georgia 30517

My wife and I have both been experiencing a marked decrease in service in and around the Braselton, Georgia 30517 area. We suffer frequent dropped calls, poor quality calls, and slow speeds. It's gotten so bad that we are considering our options and whether or not AT&T is the right provider for us a

Questions

 • Network Coverage

93

2

0

0

Poor Cellular coverage all of a sudden - Dropped calls and No internet, No service/Limited -Californ

As of a few months ago our AT&T cellular coverage has declined from 3-4 bars to now 1 sometimes 2 bars in Temecula, Murrieta and Winchester CA. We have had phone calls drop, text won't send or come through. Unable to use Maps or access email. The service had been great for years but all of a sudden

Questions

 • Network Coverage

113

1

0

0

Does AT&T Care about their Customers Anymore ( Long Term Customers)

Does AT&T care about their Customers anymore or how about a long term customer.   I  just spent 3 hours on the phone , spoke with 6 people and never received any customer resolution or full conversation  due to being on hold most of the time waiting to speak to a Customer Service Supervisor.  My ini

Questions

 • Wireless Account

350

2

0

0

No cell service Edwards AFB, CA

I am yet another service member stationed at Edwards AFB, CA who gets no service on the base and poor reception in the surrounding cities.  We have been AT&T customers for over 10 years, but after 6 months of dropped calls, no network, and no signal at the base and dropped calls and low signal in La

Questions

 • Network Coverage

351

5

0

Microcell - calls cut in and out on my end with voicemail and 3-way/on-hold calls

I've done some searching through these forums as well as others and I'm not seeing anyone with the same problems I'm having.  Hopefully someone on here can help me out. First some background.  I'll start with saying Samsung phones are terrible.  I had a Galaxy S4 and had an issue with the phone not

Questions

 • 3G MicroCell™

3.8K

29

0

0

AT&T did firmware update about 2 weeks ago - dropped calls and battery life issues

I got a AT&T firmware update about 2 weeks ago on my S4 and I noticed my calls started to drop out. I just figured it was the other person's phone, until a couple days later my battery is now going dead after 3-4 hours after being fully charged. Any resolutions yet?

Questions

 • Samsung

689

2

0

0

Samsung Galaxy S4 network connectivity issues

Hi, my wife and I both have Samsung Galaxy S4s running Android 4.4.2 Kitkat and for the last 2-3 months we've both been having the same issue with dropped cellular reception. This occurs frequently when the phones are changing between 4G and 4GLTE, however what doesn't make sense is that it would do

Questions

 • Samsung

878

4

0

0

Cell dropping signal all of a sudden

The past two days my Samsung s6 active has been dropping calls, not receiving calls or text and not sending text or making calls. It's very spotty.  It seems to do it more between 4pm and 8am. I've missed several business calls due to this issue. I've noticed that when the LTE disappears and it's ju

Questions

 • Android

113

0

0

My cell service for Texts and Calls

My cellular service is the absolute worst it has ever been   Continuous missed and dropped calls, important ones too, zero service in my office and that has never been an issue, dropped calls while driving, I am ready to switch carriers.    Ridiculous.

Questions

 • Network Coverage

59

1

0

0

cisco 3g microcell dropping calls

I have a smasung galaxy s4 and have had drooped calls and failed text messages since I got the microcell about 2 months ago. at&t replaced the microcell and still no luck. It starts and connects fine but consistently, sporadically drops calls.  When I catch it, the 3g blinks green. AT&

Questions

 • 3G MicroCell™

1.4K

13

0

0

Phones Ring Back and Drop Calls

Does anyone use a cordless home phone anymore?  My digital switch (5 years) has caused me dropped calls, dead line, call waiting failure, and ring back when I hang up.  Very annoyng (three sets, 2 ATT $180).  Can you fix ringback; why does it happen?  It shows my number calling.  I already spent a l

Questions

 • AT&T Phone Features

1.2K

1

0

0

AT&T internet and wireless service has degraded

My entire neighborhood is complaining that AT&T internet and wireless service has degraded and we are looking for better service options.We are in the far North West area of Stockton California (95219). All of the homes were built after 2003. There is a pending new development that will add over 200

Questions

 • Network Coverage

538

2

0

Samsung Galaxy S8 Active poor reception

Last week I purchased a Galaxy S8 Active. I previously had a Galaxy S6 Active and got signal at home. Now I am missing calls right and left at home! I am so disappointed. I have disabled the Enhanced LTE function, I think it helped, but has not fixed the issue by far. Does anyone have advice for thi

Questions

 • Network Coverage

3.6K

2

0

0

Very weak cell signal despite being in metropolitan area

I live in Reston, VA.  (Northern VA, ~25 miles from Washington, DC).  You would think we would have solid AT&T signal strength here.  In my first floor home office I frequently only have one dot strength (Apple iPone5) and miss many calls.   Since I work 90% from a home office, I need to have cell s

Questions

 • Network Coverage

387

2

0

0

Intermittent uverse telephone and internet

Does anyone else continue to experience this multiple times a day? I have for almost three years now and ATT has never been able to fix it. They gave come out many times and it will be good for a few months. Then it will go back to dropping calls, very hard to hear on the other end. At the same time

Questions

 • AT&T Internet Features

239

4

0

0

GS10+ Connectivity Issues

I have recently upgraded my phone to a Galaxy S 9+. I have been having issues with it connecting and getting cell service around town. I essentially cannot make phone calls in my city unless I am on Wi-fi calling. The infuriating part is that I travel a good bit around the country and just cannot ge

Questions

 • Samsung

301

1

0

0

Home phone service is horrible.

I have had AT&T Uverse home phone service for a couple months now & it's horrible.  I'm now locked in for 2 years & am not going to be able to handle this. First problem is half of my calls never reach me.  My daughter & husband call frequently & end up calling my cell phone asking where I am.  I am

Questions

 • AT&T Phone Features

402

2

0

0

NoVA cell service is TERRIBLE!

what has happened to service in Norther Virginia?  I used to have 5 bars at my house...now lucky to have 1.  Almost all areas within 5 miles of Springfield have little service and you can't make calls, calls drop CONSTANTLY...forget trying to conduct a business call...much less a personal one.  Have

Questions

 • Network Coverage

269

4

0

0

Numerous Sporadic Dropped Calls

Calls are dropping from time to time. This has been happening over the last month & happens sporadically. Most calls work fine but the few that drop are very disturbing.

Questions

 • Android

54

0

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.