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Guest Key (Creative Programs)

Gone are the days of hiding a key under the rock in the flower bed. With Digital Life you can create a unique door lock code to let in your out of town relatives, friends, pet sitter, house cleaner, you name it. Plus, it will automatically disarm your system and send you a text message letting you k

Questions

 • Apps & Programs

2.8K

4

0

0

Door Lock Issues

Solution Center can guide you through a few simple techniques to resolve many of the common issues you might experience with your Digital Life door lock.   Access the Solution Center from the Menu within the Digital Life web or mobile app.  Select My Devices  then pick the type of lock: touchscreen,

Questions

 • Troubleshoot

7.9K

2

0

0

Door Lock unresponsive via Digital Life app - Resolution Soon

Our engineers are aware of an issue with the door lock being non-responsive through the Digital Life app. This issue is affecting many of our customers. The door lock is still fully operational manually. The resolution is being finalized then will be tested. An update is scheduled to occur by August

Questions

 • Device Troubleshooting

315

2

0

0

Keeping Tabs (Creative Programs)

Your Digital Life system can take a photo or video every time someone comes in or out of your home.

Questions

 • Apps & Programs

1.3K

1

0

0

New rule for door lock

I experimented with the existing rules that state when the door lock is locked/unlocked, the system will arm/disarm, but it do not want the system to arm/disarm when I manually operate the door lock from inside, so I deleted the programs.So I created a rule that arms/disarms the DL system when the d

Questions

 • Apps & Programs

486

0

0

0

How do I clear Lock Out Mode from my front door lock?

Except for the master door lock code, none of the new codes I try to add will work even though they're accepted and saved in my account. I've added them from the keypad, my iphone and my computer, but each time I try to use one I get the message: lock out mode.   Customer Service had me delete and r

Questions

 • Other

791

1

0

0

Door Locks

Is it possible to have the door locks AT&T sells for their Digital Life system "keyed" to use the exsting locks keys, would be alot easier to just use the same key in he new lock vs having to get new keys made.

Questions

 • Device Troubleshooting

288

1

0

0

DOOR LOCK JAMMED

I JUST HAD ATT DIGITAL LIFE INSTALLED YESTERDAY AND THE DOOR ALREADY SAYS LOCK IS JAMMED..HOW DO I FIX THIS..IT WONT LOCK??

Questions

 • Device Troubleshooting

1.4K

1

0

0

Can't secure your AT&T Digital Life security system? They can't help according to customer service.

Sure, there are plenty of negative customer service reviews around. But, this is one that I feel everyone should read. I have been an AT&T customer since they were Cingular Wireless. Yeah, that long. So, when I moved out of Mom and Dad’s and saw AT&T rolled out a home security package, I was thrille

Questions

 • Other

311

1

0

0

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