I was creating connected activities and noticed that I was able to set up when door is locked by a specific user, a device would....what I am trying to understand is how does the lock know who locks it when it simply locks when any key is pressed?

We have just had our system installed. We have 2 stanley garage door openers. One unit works remotely without any issue. The other unit works intermittent at best. It states a "fail" as if something is blocking the sensor. The tech has been out 3 times. He has replaced the unit and he has added 2 di

So I had fiber installed in my house yesterday, shortly after my technician arrived, a second supposed AT&T employee arrived to help me set up my account and explain the features of my internet.  At the end of the explanation he asked If I was interested in getting wireless phone services as well. 

So I upgraded my internet and got a call from a type of door-to-door salesman and he was offering me a huge deal to switch my phone carrier service provider to at&t and the deals he told me in person seemed so good to be true and even after I told him that my past experiences with all cellphone carr

I am considering cancelling Digital Life service. If I do, can I still use the door lock and codes that already exist. Also, can I reprogram them through the door lock itself? What about the termostat - do I need to buy a new device to be able to use it remotely. I am thinking "yes" on the door lock

Two salespeople came to our door around 7pm, wearing AT&T shirts, soliciting the new fiber internet in our neighborhood. It seems like most people with this experience have noticed these are 3rd party marketing companies. Regardless, the "supervisor" was incredibly unprofessional and misleading. He

I have followed in detail the instructions for changing my front door lock Master PIN Code, but nothing will take.  It confirms the receipt of a new code after the "PIN # 1 # New PIN # " process, but when I try to use the new PIN, it doesn't work - only the original PIN will operate the door.  It se

Hi-The app does not show if my front door is open or closed.  It will show if it is locked or unlocked but not if it is open or closed.  The problem with this is if I want to make sure that the door is locked after I have left.  It will show me that it is unlocked and I can lock it using the app on

Hi All! Is anyone else having issues editing  Digital Life program times? I've been looking forward to the summer and the longer daylight times. I have the energy and door package with DL and as the sun is setting later and later I have been wanting to change my programs to later on times for the li