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AT&T doesn’t take care of its customers

I moved to a new house and was told that I would have to wait for a few days before the service technician would arrive. I waited and he never called, never showed up. My wife called support and was treated like a criminal because she didn’t know my pass code. All she wanted to know was if the techn

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Sales Rep in store completely screws up my account and now I'm forced to suffer the repercussions!!!

Back in November 2016 I went into an At&t store to purchase an iphone 7plus. Keep in mind that my sister is also on my account and has an iphone 6. I was told by a customer service agent that I was not eligible for an upgrade, so in order for me to upgrade I needed to pay $250. I said, Cool. Swi

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So done with AT&T

Yep, done with it.

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AT&T customer service reps dishonest...

I am so fed up with AT&T. Long story short the new iphone was fixing to come out and I wanted to upgrade. So I called AT&T first to make sure I would not have to continue to pay for my phone, and a new phone if I upgraded, I told them the phone I wanted to get and they had my account pulled up. I wa

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