Does anyone know how to get a hold of someone that's in charge of the billing department? I was just subjected to the most insanely horrible customer service call that I've ever been a party to. It's so ridculous that there's a part of me that wants to believe that it was a joke. I keep half-expecti

Hello,             I am writing you with much frustration. I would like to apologize up front, for not only the length of this post, but- it's informality. Once you finish reading, you will understand why I'm just way too exhausted to correct everything..This is a chronological account of my dealing

I recently joined ATT's internet plan and let's just say the first month has been a rocky start. Please read the following two scenarios and let me know if you have had a similar experience. Thanks for sharing. Incident #1 - The sales team: As any informed customer I started my search for a new ISP