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IMO User ID

I am trying to retrieve my IMO user ID. Anyone knows how I can go about about retrieving it?

Questions

 • Wireless Account

723

1

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Accepted Solution

Official Solution

Do you qualify for military veteran discounts on wireless products?

Military veterans are eligible to save 25% on eligible wireless plans. On the AT&T Unlimited Starter plan, this discount brings the cost of these plans as low as $27 per line for 4 lines.   To qualify online, you’ll need: VetRewards card from Veterans Advantage. If you don’t have one, choose the

Questions

 • The Military Discount

7.8K

3

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Retention Pricing

I have a hard time understanding the price increases from AT&T. I understood the first year why I could not keep my pricing the same as I was a "NEW" customer to AT&T. Now here I am a year later and I am having to renegotiate this pricing arrangement and again I am being taken advantage of. As a rep

Questions

 • U-verse TV Account

1.5K

12

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AT&T refuses to stand by their offer

I too was given an offer, not only once, but twice. First offer was in July, our service was suspended, we called they refused to apply the discount stating it was expired (no expiration date was on the original message). We ended up paying the total amount due to restore our service, as cell phones

Questions

 • Wireless Billing

1.2K

1

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Good bye ATT...another 20+ year loyal customer gone

One upon a time...10 years or so ago,  my wife's brand new phone was stolen and we had just locked in for another 2 year contract. We went to Best Buy were we had purchased and activated to see about a replacement and/or anything they could do. The lady at Best Buy called their ATT regional rep and

Questions

 • Wireless Account

682

13

0

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22% discount on monthly bill through ADP Lifemart

I have ADP through my employer and I signed up for the att enrollment discounts program and I received an automated email saying they received my enrollment and would be in touch with me if I was eligible.....I havent heard anything back yet. I am currently getting an 8% discount on my monthly bill

Questions

 • Wireless Billing

2.7K

6

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WARNING:do not switch plans while phone upgrades are elligable..

Just a friendly warning if you are on a standard plan as I was and you have lines eligible for a upgrade do the upgrade before switching to say The Family Plan for you will lose the regular pay $199 to upgrade your phone, you will instead have to pay either $20+ more a month forever or lose any disc

Questions

 • Wireless Account

4.6K

19

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200 per line offer

I received a 200.00 per line offer from Direct TV to switch to ATT Cell Service, We did that and added 4 new phones also, but I still have not received my credits. I called Direct TV and ATT 3 times and each time they tell me to call the other one ?? Very frustrating. I was contacted by them direc

Questions

 • Wireless Billing

996

28

0

Told Activation Fees would be waived and then after starting service, I was told NO

I am highly disappointed in your service right now AT&T. I was told (in a chat transcript  that I have saved in my email) that my activation fees would be waived. Low and behold I get my first bill and all 4 activation fees are on there totaling $120.00. I did online chat and was told that activatio

Questions

 • Wireless Billing

1.4K

2

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Sales agent lied to me about veteran's discount

I'm sure this is a beaten dead dog by now. But, how exactly, do you qualify for a veteran's discount? The sales representative told me that as long as I can prove I am a veteran I could receive a discount on my fiber internet and additional discounts if I added other services like TV and voip and ce

Questions

 • The Military Discount

2.6K

3

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Military, veterans discount apply to devices? Accesorries? Etc

Phones covered? Anything other than plan ?

Questions

 • Phone & Device Upgrades

210

1

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Stolen phone

Does AT&T offer discounts for customers that had their phone stolen?

Questions

 • Phone & Device Upgrades

311

2

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Customer retention

After over ten years I will be leaving AT&T because they do not care about current customers. According to the latest business news AT&T has the highest defection rate of the top 4 service. T-mobile  has been picking off a lot of people. Now it is not real hard to keep me here, give me a sizable ref

Questions

 • Wireless Account

1.6K

11

0

Deals

I have a bundle for phone, tv, and internet as well as a mobile plan.  In regard to the bundle, I've been told in recent orders to check for discounts before the order expires in 12 months. My question is at what point do the discounts become available, or when should I call to check for the deals?

Questions

 • AT&T Internet Account

119

1

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U-verse Discounts Driving Me Crazy!!

I don't think AT&T realizes how irritating it is for their customers to have to track how long the promotional discounts are valid, then have to call in and ask for new discounts to be applied. This is a little game they came up with charge customers different rates and give the illusion that they'r

Questions

 • U-verse TV Account

393

4

0

0

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