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System Error when Enrolling Wireless Lines on AT&T Employee and Retiree Self-Service Site

Hi, Everyone -- I recently opened up a second wireless account on AT&T.  The account has two phone lines associated with it and I want to enroll this account with both its lines on the DEP self-service site (https://www.att.com/dep/login) so that I can take advantage of my AT&T employee discount. Wh

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AT&T refuses to stand by their offer

I too was given an offer, not only once, but twice. First offer was in July, our service was suspended, we called they refused to apply the discount stating it was expired (no expiration date was on the original message). We ended up paying the total amount due to restore our service, as cell phones

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1.2K

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AT&T Employee Discount

I am an AT&T employee and have been trying to use the self service website to add my employee discount to my wireless service.  I was previously a USPS employee and had that discount on my account until I went to work for AT&T.  I have been able to successfully log in to the self service site.  I ca

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668

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Retiree Wireless Discounts -- AT&T Retail Store

I am going to sign up for new wireless service, and am an AT&T Retiree.  I have read the instructions on the retiree discount web site as to how to obtain the wireless discounts.  It's essentially sign up for service and then register on the web site. The web site says that there are no activation f

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2.1K

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My IMO Discount was randomly removed - Cant Login to IMO Site.

Hello! My IMO Discount was randomly removed, I noticed when My bill seemed crazy high. I called ATT they had no notes on the account, and had no idea what was going on. I tried to login to the IMO site, but I either forgot my ID or it was removed for some reason, I can't find any contact info except

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153

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No $15 discount if renewed contract ? I won't renew it then.

A year ago our family plan was switched to Mobile shared plan and we got $15 discount for life on each line (only if we don't renew the 2 year contract).  We have 3 lines in this account and our 2 year contract is getting expired next month. AT&T will charge $40 on each line if renewed contract (cur

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457

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IMO Indirect Mobility Offer - Discount / On-going Billing Issue

Hello, I am currently a Best Buy Manager in California and having major issues with the IMO mobility offer. I have had my offer removed for some reason last month, and spent hours upon hours to reinstate it. After reinstating it, my discount is no longer applying. It has been two months of being bil

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200

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Compliment for customer rep via phone

Hi, I did not get the random survey for my phone call, so I'm writing to compliment a customer rep in Odessa, TX named Joe.  It was for U-verse internet only support and I called in via the 800-288-2020 number from California ~8:15 pacific time. I was calling initially thinking I'd have a very lengt

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Closed

CONTINUOUSLY INCREASING BILL SOLVED!!!

I am doing the buyout and it will save me over $60 for 14 months which comes out to a savings of $840 with same services with one exception. I currently have "24 mbps turbo" with AT&T that drops to 1-2 mbps at times, and with Charter, I will have 100 mbps pipeline. To qualify for contract buyout pro

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Can't delink multi-line discount.

I have two GoPhones linked under one account for the multi-line discount. I am attempting to remove one, but keep getting the message: "We seem to be experiencing system issues. Please try again later. ". I tried three different browsers, and the problem is still here. Does anyone know what could be

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796

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Retiree discount still not applied after over 5contacts since January 2016

My father is a retiree. He started with Ameritech in 99 as a lineman, to I&R to Uverse. He retired in January 2016. I myself was with the Uverse-dsl-telco retention/repeat center for 10 years.My father took a lump sum pension payout and about 5 weeks later received a letter stating that due to his "

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139

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Why did my $20 discount go away???

I was told that if I switch to AT&T I would get a $20 discount on top of the promotion for being a new customer. I signed up for the Internet 300 plan that was $50 a month and with the discount the customer representative told me it was going to be $30 a month for the first year. I just called in to

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314

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Iphone 6 on Mobile Share, then paying ETF

Is it possible to buy the Iphone 6 128gb on mobile share, then wait 4 weeks and cancel the ETF, while remaining on the same plan and with ATT? Why I'm Asking:Normal Method:399 up front cost20*24 = 480 loss of "discount" since now on contract (includes corp discount)---------------------880 This meth

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386

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Law Enforcement Discount

I purchased an iPhone X in August and was told with my LE discount, I could come in at anytime for the duration of my contract to get the free phone. (LE discount is buy one get one free). So I called today to go in and they told me I had to pick it up within 14 days of purchase. Anyone know a way a

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132

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Discount for Prepayment?

Trying to save some money here and there.  Does AT&T offer a discount for paying a full year in advance? Our alarm company, for example, offers a free month for a year's prepayment.

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97

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Get discount if paying autopay early with CC

I currently get he $5 discount for using debit with paperless.  Can I pay early with my double Cash card and still get the discount?  The double Cash card is a credit card....

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1.3K

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Non-Profit looking for basic internet.

I am with a small non-profit organization in Atlanta that is looking for basic internet service. We put all our resources directly back into the community. Are there special rates and/or a free basic service which may be available to us?

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245

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AT&T Goes Paperless?

On March 1, 2018 I received two emails from AT&T stating our monthly invoices for AT&T and AT&T Wireless would be automatically switched over to paperless by April 2018 and March 31, 2018, respectively. As full disclosure, there was a means by which to continue paper billing. My questions are: if we

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AT&T First Responder Discounts in Massachusetts?

So does anyone know why Massachusetts seems to be the only state that the First Responder Discounts are excluded from?

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421

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The promo information for beats /ipads is unclear.

UP TO40%OFFSaleSave25% Off Select Beats Headphones, Or 40% Off Any iPhone Or iPad20 uses todayGet DealSee Details DetailsAdd a Comment Ends: 11/03/17Details: Get 25% off select Beats headphones, or 40% off any iPhone or iPad has anyone used this promo? I find it confusing because on at&t the discoun

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