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S8+ won't stay on my wifi

Just got a spiffy new modem/router every device in the neighborhood can probably connect to it.... But mine, 3 feet from it won't stay connected to it!

Questions

 • Samsung

102

1

0

0

My GoPhone account is disconnected? Just set up the plan 2 weeks ago...

Okay... so I really don't know what I'm doing wrong. About 2 weeks ago I purchased a new iPhone 6 (from a friend) and I switched companies from Verizon to AT&T. It was a brand new iPhone, still in the packaging and everything, my friend just upgraded her phone though so she didn't need this one anym

Questions

 • More AT&T PREPAID Discussions

212

1

0

0

mobile broadband network disconnected

my netgear cannot disconnectedi gave a massagealert- you are currently disconnected from the mobile broadband network

Questions

 • Other Phones & Devices

1.2K

1

0

0

Set up auto pay, card was charged, but payment not credited to my prepaid account. Phone's shut off

I set up auto pay on my prepaid account on 11/19, my card was charged but my phone is now shut off and saying that my bill for 11/20 wasn't paid. I have proof from my bank as well as the automatic service (*611) that the payment was processed. What the heck is going on???

Questions

 • Account & Usage

847

4

0

0

Unlawful disconnect of service

I have been a U-verse tv/ internet subscriber for the past year at my rental unit in an apartment complex, my landlord called in to have my service terminated and lied “that I had moved out” I have a trial date for mid March yet my service was cut off mid feb, 9 multiple-hour phone calls, 6 message

Questions

 • AT&T Internet Account

179

7

0

0

Why did my service get disconnected after I just added minutes to my account?

I just added prepaid minutes to my phone yesterday afternoon just before the 60 day period lapsed. After I logged in to view my account earlier, I was told it was disconnected. What could be the problem?

Questions

 • More AT&T PREPAID Discussions

131

1

0

0

LIFELINE PHONE

Helloabout 2 months ago, I applied for a AT&T Lifeline wireless phone . I proceeded to ask questions about this being a FREE phone. It was stated to me. Everything is free . I received a text message on my Free phone that stated "to keep service activated a phone call at least every 60 days should b

Questions

 • Account Features

1.1K

9

0

0

Payment Arrangements

I made a payment arrangement this morning , however soon after my services were still cut off I been on the phone and on-line most of the morning and getting nothing but the the run a aound. I spoken to Stenston and Allen who stated that arrangements were made that my services should,'t been disconn

Questions

 • U-verse TV Account

632

1

0

0

0x800CCC0E Error- Outlook

First- I CAN connect to webmail and all settings are correct because I CAN receive email via outlook.  The problem is that it keeps dropping the connection/timing out/going to sleep throughout the day.  I work from home some days and see it happen all day long.  The only way I know I have new mail i

Questions

 • AT&T Internet Email & Security

1.6K

16

0

0

Intermittent disconnects/reboots, but consistently (i.e. every month!)

Ever since I have switched to U-verse, which was forced on me since AT&T did not want me to be able to keep my AT&T DSL which worked just fine, I experience intermittent disconnects to the internet which results in my box re-booting. Although when this happens is not predictable, thus intermittent,

Questions

 • AT&T Internet Features

394

5

0

0

Internet stopped working after a few months with AT&T and now I have to pay.

I’ve been with AT&T for a few months now and everything has been alright so far. Starting a couple weeks ago my internet would randomly disconnect and connect back quickly. Today though it disconnected and never came back on. I did all the stuff I could do myself, and then called a support line. The

Questions

 • AT&T Fiber Equipment

264

1

0

0

Account disconnected after recharge

Hello! My prepaid phone has been disconnected. I'm at overseas for few months so I couldn't use my phone, yesterday I recharged my account $35 which was successful and the expiration date moved to November 17. But today I tried to log in and got a message that my account has been disconnected. Can y

Questions

 • Wireless Account

384

1

0

0

Disconnected GoPhone Account

I attempted to log into the MyAT&T account but it said that the GoPhone account was disconnected. I had the $40 plan and the last payment I made was on April 14, ending in May. I have been out of the country but I believe that my account has been inactive for under 90 days. I did the exact same thin

Questions

 • More AT&T PREPAID Discussions

129

1

0

0

Howto contact GoPhone Customer Support from outside US (1-800 not working)?

When I try to login to my GoPhone account I get the message that the account is disconnected and customer support needs to be called. I'm living outside US I could not call 1-800 numbers and obviously cannot visit a store.Would be great to get that sorted before I will be back in CA next month. Is t

Questions

 • More AT&T PREPAID Discussions

575

2

0

0

Paid on a disconnected prepaid phone number

Hello, I paid on a disconnected prepaid phone and I need my money back, and to fix this. I took it in, but he said to wait a few days and the money will most likely go back into my account. Well, it's been 6 days and nothing is showing in my account. I haven't been able to get a hold of anyone to he

Questions

 • More AT&T PREPAID Discussions

163

3

0

0

My phone bill is incorrect over charging me $1000. My phone has been shut off Bill still not fixed

Att new customer wireless (contract as  well as DIRECTV) I’m am having  A similar issue  that others seem to be having with AT&T. With my BILL  I always had good luck with them never had a problem and now ever since they have merged with DIRECTV ( which my family has had for years mind you) they are

Questions

 • Wireless Billing

113

1

0

0

Charged for international calls I did not make!

I have been charged $150 plus $46 in fees for a 50 min call to Sweden that I did not make!! This is the only International call on my phone bill in all of the history of having AT&T. I logged in to pay my bill and discovered this charge. I first used the chat feature on the website and was offered a

Questions

 • Wireless Billing

785

2

0

0

not ringing just a voice mailbox message - sent text to wrong person - ah!

I sent an imessage to a colleague believing it to be their new personal number and alas it was not, it was their old company number when they worked for my current company! Ah! The only reason I noticed was because when I check if it had delivered it had turned green and I thought hmm odd, they have

Questions

 • Apple

97

1

0

0

Frequent drops at my gateway. Possible solutions?

I've had AT&T U-Verse internet for a couple years now and have to say that I would currently rate our experience at about 7/10.  The reason I give it a 7 out of 10 is because I had to spend $179 on a new router to supplement the lackluster wireless capabilities of the provided gateway (NVG510).  I p

Questions

 • AT&T Internet Equipment

120

1

0

0

AT&T $5 "Access" low cost internet for those on SNAP, disconnected?

My service has been disconnected for whatever sinister reason AT&T is up to this time around. I'm on the low income, AT&T "Access", $5 per month plan for folks on foodstamps (fairly severe handicap), and when they aren't getting much money from us this can happen. The way this normally works is they

Questions

 • AT&T Internet Account

639

13

0

0

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