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AT&T's Response to Hurricane Lane

Our thoughts are with everyone impacted by Hurricane Lane and our customers who have friends and family there.   AT&T is working around the clock to help the people in the State of Hawaii recover from Hurricane Lane. For the very latest information, please refer to Hurricane Lane: Response & Live Up

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AT&T's Response to Hurricane Michael

Our thoughts are with everyone impacted by Hurricane Michael and our customers who have friends and family there.   AT&T is working around the clock to help the people in the Gulf States impacted by Hurricane Michael. For the very latest information, please refer to Hurricane Michael: Response & Liv

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AT&T's response to the historic flooding in the Midwest

Our thoughts are with everyone impacted by the recent devastating floods and our customers who have friends and family impacted by this disaster.   AT&T is working around the clock to help the people impacted in Nebraska and Iowa. AT&T has also made a $20,000 donation to the American Red Cross. This

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AT&T's response to the recent flooding in Arkansas

Our thoughts are with everyone impacted by the recent devastating floods and our customers who have friends and family impacted by this disaster. AT&T is working around the clock to help the people impacted in Arkansas.   For the very latest information, please refer to Supporting Those Affected by

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AT&T's Response to the Earthquake in Taiwan

Our thoughts are with everyone impacted by earquake in Taiwan and our customers who have friends and family there.   To help keep customers connected to those affected by the earthquake, AT&T will automatically issue credits and waive charges for calls placed and texts sent by our customers from the

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AT&T's response to the recent tornadoes in Missouri

Our thoughts are with everyone impacted by the recent tornadoes in Missouri and our customers who have friends and family impacted by this disaster.   To learn how we're keeping AT&T wireless and AT&T PREPAID customers affected by the recent tornadoes in Missouri connected during this difficult time

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AT&T's Response to the Fires in California

Our thoughts are with everyone impacted by the fires in California and our customers who have friends and family there.   To keep AT&T wireless and AT&T PREPAID customers in areas directly affected by the California fires connected during this difficult time, we’re providing unlimited talk, text an

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AT&T Providing Relief to Customers Affected by Hurricane Dorian

As Hurricane Dorian progresses, AT&T is monitoring our network closely and has teams working to make repairs and support customers with generators, as needed. In addition, our FirstNet liaisons are in contact with federal and state officials to prioritize our deployment efforts to better support pub

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AT&T's Response to the Earthquake in Alaska

Our thoughts are with everyone impacted by earthquake in Alaska and our customers who have friends and family there. For the very latest information, please refer to: AT&T Providing Relief to Customers Affected by the Earthquake in Alaska.   AT&T encourages customers to always consider the following

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iPhone X Upgrade DISASTER

Please forgive me for this very long post. I could really use some advice here. I'm going to put this in a chronological list, since I think it would be easiest to understand. 9-13-18 Thursday: I heard that Apple discontinued the iPhone X, so I called a local store in the morning to see if they had

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UNIFIED BILLING DISASTER, ATT IS A SCAM, FURIOUS!

I've been calling ATT since May to fix a problem on my May bill that is apparently now unified. I never agreed to unified billing and all I want to see are the details of my May wireless bill--ATT.com only shows me that they charged me DOUBLE my normal rate and will not release billing details as to

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AT&T is Providing Relief to Customers Affected by Tropical Storm Barry

As Tropical Storm Barry is expected to make landfall, this weekend, AT&T is keeping AT&T Wireless and AT&T PREPAID customers in parishes impacted by Tropical Storm Barry connected during this difficult time by providing unlimited talk, text and data access.   For the very latest information, please

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Phone Upgrade DISASTER

I've been a ATT customer for over 10 years with the unlimited everything plan. I got my first blackberry from them and my second blackberry after that. So a few years ago I got my first iPhone the 4s. So it s around October 17, 2014 and my iPhone 4s which is now 3 or 4 years old is running slow so I

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AT&T's response to the recent flooding in Oklahoma

Our thoughts are with everyone impacted by the recent devastating floods and our customers who have friends and family impacted by this disaster. AT&T is working around the clock to help the people impacted in Oklahoma.   For the very latest information, please refer to AT&T's Midwest Disaster Respo

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AT&T's response to the recent tornadoes in Ohio

Our thoughts are with everyone impacted by the recent tornadoes in Ohio and our customers who have friends and family impacted by this disaster.   To learn how AT&T is providing support to customers affected by the recent tornadoes in Ohio, please refer to Supporting Those Impacted by Ohio Tornadoes

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Unified Billing

How do yo get out of the unified billing spiral? We ordered new wireless service with AT&T. We were not aware that they were combining this service with our active DirecTV account. It is causing issues. We have had the new phones for a week now and we still can't activate them. We have spent every d

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