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Expired card. So disappointed. Time to switch?

I am a loyal AT&T wireless customer for more than 12 years. I got a promo card from AT&T for trading in my iPhone, but the promo card has expired after less than one year!  I had no idea. I talked to 3 customer service reps and I was told there is no way to get any credit for an expired card.I am so

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3rd and 12th months free

November 28, 2017 ; I got a AT&T prepaid phone and $65 monthly plan. The AT&T employee said the only way to get the 3rd and 12th month free was to enroll into auto pay. I asked him if he can go ahead and enroll me while I activated my phone. After paying for my phone, plan, and phone case, I left ha

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