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Poor business practice not to credit my account

I spent about 35 minutes today talking with customer service regarding my phone bill.  My wife and I were paying over $200 a month for our two phone lines.  When we researched the issue we discovered that an international data plan was left on the bill for several months, even though we requested ca

Questions

 • Wireless Billing

567

5

0

0

Expired card. So disappointed. Time to switch?

I am a loyal AT&T wireless customer for more than 12 years. I got a promo card from AT&T for trading in my iPhone, but the promo card has expired after less than one year!  I had no idea. I talked to 3 customer service reps and I was told there is no way to get any credit for an expired card.I am so

Questions

 • Wireless Account

362

3

0

0

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