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ATT will not provide address to return equipment to disabled senior citizen who is home bound

ATT will not provide an address to return equipment.UPS has asked ATT for a 3 way call to help get a pick up at my door, ATT refused the 3 way call. I have no way to return the equipment other than by USPS and can not get an address.Need an address, USPS will pick up at disability mailbox at the doo

Questions

 • AT&T Internet Equipment

288

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Landline down 5 days, not storm related. No one will help.

First, this has nothing to do with hurricanes--we live in Tennessee. Four days ago we had a power outage in our area. Not sure why--it was a sunny day with no wind. This isn't unusual for our rural utility. However, this time the phone went out too. We checked the box where the phone line comes into

Questions

 • AT&T Phone Account

130

1

0

0

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Need accessibility for deaf users

I've called AT&T quite a few times about this issue and everyone I talk to seems to think I'm either an id!ot or insane. My partner is deaf, and on more than one occasion, they have come home after thinking they turned off the alarm via the app (it doesn't always work) only to set off the alarm (and

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 • Other

427

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