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IN-HOME EXPERTS

UNWANTED AND NOT AUTHORIZED SALESMEN***SCAM*** Why are in home experts allowed to come to your home without customers consent? Why do in home experts enter your home under false pretense? There's no soliciting in our neighborhood so sending out a in home expert who states they are here to s

Questions

 • Wireless Account

15

1

0

Dysfunctional Company

I have a telephone pole that is falling over in my backyard. At&T is the last service using the pole. Several times I've requested service and each time they send out one guy with a ladder who can't move the service to the new pole. The message never gets relayed to the engineering departmen

Questions

 • AT&T Phone Installation

56

3

0

Experts are non existent!

Get people who actually have the guts to say that the service att provides is trash compared to Verizon, especially when it comes to gaming. Latency is all one needs to know about in order to expertly explain that what u bought/planning on buying is garbage.

Questions

 • AT&T Internet Plans

111

0

0

Closed

DirecTV Streaming app NOT AVAILABLE for XBOX, PlayStation, LG Content Store & other TV's

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Questions

 • Watching U-verse TV

1.3K

1

0

Charge erroneously on our account

My husband went to our local AT&T store yesterday to buy a new phone because his was dying. We have been customers for years. As they began to finalize the transaction, a charge for $330 popped up. It has never shown up before and after some investigation it turned out to be from our son’s account.

Questions

 • Wireless Billing

35

1

0

Closed

U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!!

I am begging for some relief here - going on since 2019!! U-verse Bundle Bill Paid but showing unpaid since 2019 - cannot get new AT&T services!!! I have confirmation payment numbers - I need to get my internet ordered and I cannot. This has been going on forever. I disputed it because I returne

Questions

 • AT&T Internet Account

65

11

0

Closed

Service interruption

I have been a customer for years, years, years. A message use to come cross the tv reminding a payment due. I ran into a hard ship & these people had no sympathy. Now if you're a month behind they cut your service won't allow payment arrangements until past due is paid. Thanks for your no loyalt

Questions

 • U-verse TV Account

33

1

0

USER ID NOT WORKING TO SIGN INTO 3rd PARTY APPS

I am trying to sign into various 3rd party apps (ESPN, bravo, hbo max, etc) on my Samsung smart tv with my user ID and password which I know are correct, but every time I try, I get the following message. “ Hmm… that isn’t the ID you use for this service. Try signing in with another ID. C

Questions

 • HBO Max Login & Installation

122

3

0

I’m confused 5 iOS lines - TV access -2 accounts

How do I access all portals of everything on my iPhone or PC or through remote access for my multiple iOS lines 5 add author my home on my smart TVs and my PC computers ? Husband set it all up without permission and I am wanting access I am the authorized user .

Questions

 • Online Account Access

102

0

0

0

Add-on features ;FaceTime ; Hotspot

Hi, I’ve been holding this back for a couple years now, but I just came up here to voice my concern and embarrassment over AT&T new “I’ma take away people’s FaceTime/hotspot features, unless they upgrade their plan, head azz!” Accessibility!(I’m embarrassed already) 8 years ago, When no one

Questions

 • Apple

496

11

0

How do I get help

I need help fixing my phone number

Questions

 • Data & Messaging Features, Internet Tethering

23

1

0

Closed

directv stream

1 - is there a migration plan for uverse customers to directv stream? 2 - does directv stream have an app for Sony Bravia Smart TV?

Questions

 • U-verse TV Account

161

1

0

It's only a $15 discount now: Unlimited Plus save on DIRECTV or DIRECTV NOW. Choice gets DTV Now.

https://www.att.com/plans/unlimited-data-plans.html You still get the HBO too.  Sign up here for the free HBO at http://att.com/unlimitedplus    

Questions

 • Wireless Billing

8.6K

12

0

0

Can't login

wrong username and pass

Questions

 • HBO Max Login & Installation

53

1

0

New home connections- no shows

After mutiple days taken off work to try to “be available” for a scheduled installation, but left waiting 12 hours for a 4 hour service window, I’m so frustrated and disappointed. Im a long time AT&T wireless customer, and I’ve built a new home, and am trying to simply connect an already bui

Questions

 • AT&T Internet Installation

56

1

0

Moving A Router

How much does at&t charge for sending a technician over to my home so they can move my router to another room?

Questions

 • AT&T Internet Installation

70

1

0

I thought I was the only one.

After reading the other complaints in this forum I see that what I have been put thru by ATT is not the exception but the norm. ATT overcharges their customers as a practice then when you don't pay their bogus charges they turn your service off, essentially blackmailing their customers. They hire

Questions

 • AT&T Internet Account

29

2

0

Military discount

My father stay with me and he is a Navy Vet do we qualify for military discount.

Questions

 • The Military Discount

91

2

0

Addresses need to be serviceable

Hello, I'm a builder and just got done building 11 homes in an area where ATT & DirectTV service is across the street and on both sides of our small development. We have also ran conduit to the pole which has both ATT & Comcast. We use and recommend ATT services to our individual homes which typical

Questions

 • AT&T Internet Installation

25

0

0

Outage

Several of my neighbors and myself are without internet and broadband service for day 4 now, I have a tech coming to MY home today, it isn’t just my broadband and internet it all of ours. W143, Ledgewood and Courtland 44111.

Questions

 • AT&T Internet Equipment

37

1

0

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