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Internet service

Hello I am trying to get internet service in my home. It's a new development and the att storec said they can only service me at this time if I get a package. I already have direct stream. I was told he can't override at the store and to contact the loyalty department and ask for help.

Questions

44

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Can't view my att bill

I've been experiencing this problem for the past 4-5 months and 2 months ago after calling AT&T numerous times about the issue, they said they knew why and it should be fixed within 2 billing cycles but it's still the same. I used to have a combined bill but canceled my Direct TV account and kept my

Questions

73

1

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Closed

Horrible customer service

I switched from Comcast to direct tv satellite. I signed up they made all these promises as in I could get nba league pass for a promotion price of $99 and split into monthly payments on my bill. I ended up getting charged the full $200 on my bill then told they couldn’t change it and I’d get a cred

Questions

69

1

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Trying to get 2 for Tuesdays and keeps changing date to a Wednesday

Like the title says, I click on the movie, time and then it takes me to the checkout but says I need to remove the promotion because it can't be used on a Wednesday. I'm choosing a time for this Tuesday, Feb. 18, 2020

Questions

47

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AT&T DOES NOT OFFER FLEXIBLE PAYMENTS ON INSTALLMENT PLANS

also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu

Questions

78

2

0

Closed

Paid For Equipment

I guess I just don't understand why I'm being asked told to return the Directv box that we've had for years and should be paid for and ours by now? why am I "required" to return it???

Questions

33

4

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bundle service

How or is it even possible to bundle tv, internet, and wireless? Im trying to switch from verizon but want to see about bundling all of my services first. i can't find a option to bundle all three.

Questions

78

1

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Overkill on Request for personal identifiers

Hi, I'm a DirectTV Stream customer. It works well for us, and we like the price.  Yesterday, I tried to add two additional streaming devices to our current account and was unable to do so unless I entered by DoB and full SSN into the online form, so they could do a credit check.  This is

Questions

100

3

Privacy policies, do you feel accountable

I am writing in the hopes to get the attention of AT&T and other consumers and more. I am not just posting here but multiple forms. Such as blogs, YouTube channels, news agencies,all social media and any where I think may get attention.Back ground on myself, I am a now previous long term AT&T consum

Questions

79

1

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Fiberoptic Hole

Fiber optic was installed in my neighborhood a few months back. They dug out my backyard and put a box in the corner. I came home on Friday. The box lid was removed and left open. The next day I saw a large hole where they had dug up my yard to install the conduit. I went to look at the hole and it

Questions

86

4

0

Care Code: 205.61 when trying to log in to sbcglobal.net email account

I'm trying to log in to an sbcglobal.net account on a PC but I get, "Let's try that again. It looks like you entered the ID you use to sign in to DIRECTV... Care Code: 205.61." I cancelled my DIRECTV account almost 2 years ago so there hasn't been a DIRECTV account associated with this email since t

Questions

834

3

Sb else’s using my number

Hey there guys, I’m having an issue with my number. Somebody else have logged into my WhatsApp account using my number and I can’t get a log in code, since I have a different number on my phone now. I was still using my previous USA number for the app and stayed with my country number on my phone an

Questions

67

1

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Need Bally Sports Midwest and Southeast-- Cardinals and Grizzlies

When I had DirecTV satellite previously, I had the sports package that included Bally Midwest and Southeast, on which I watched the Cardinals and Memphis Grizzlies, respectively. We dropped the satellite but considering streaming, but when I use the channel lookup, it only shows Bally Oklahoma and S

Questions

89

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Help with DirectTv account login

Someone had direct tv account with my name and number, now I’m ordering wireless service and can’t login to app.! Please help!

Questions

91

1

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Illegal SMS Filtering

You guys keep filtering out people messages. 63.03% of people on here are complaining about this one issue. I have already filled a complaint with the FCC and am in the progress of filling a (Edited per community guidelines). You guys are lying to consumers and wrongfully filtering people messages.

Questions

40

3

HotSpot

Does att unlimited plan have a limitation on hotspot usage or can I play unlimited games on my computer with my hotspot?

Questions

21

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DirectvStream

I can't find any email addresses for customer service, so I'm posting this here. After almost 40 years with AT&T, I plan to change wireless carriers….and probably internet and TV as well. I have 3 wireless numbers, Fiber and DirectvStream. I’m looking for reasons, explanations, apologies and

Questions

162

2

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Add-on features ;FaceTime ; Hotspot

Hi, I’ve been holding this back for a couple years now, but I just came up here to voice my concern and embarrassment over AT&T new “I’ma take away people’s FaceTime/hotspot features, unless they upgrade their plan, head azz!” Accessibility!(I’m embarrassed already) 8 years ago, When no one

Questions

675

11

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Netgear hotspot

We ordered DirecTV from our AT&t store. They said it would be cheaper to add to our phone lines come to find out it's not but we had to get a hotspot, went to Walmart. Got what they recommended and it would not hold a charge. We end up getting a Netgear and we had to go to the store to have them

Questions

40

2

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New to AT&T

We started with AT&T back in November November 19, 2016. We were told the bill would be $233 plus tax with a free phone. When I received my first bill that was extremely large I went to them and they said oh it takes three months to get it bundled. It is now bundled and it still extremely high. $319

Questions

163

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