Hi so I decided to trade in my iPhone 11 for the 12 and I realized I have the iPhone X . While the process is completed is there any other way I can trade the iPhone X instead of the 11 . Would I have to call and switch the trade in ?

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

I need help fixing my phone number

Rebooted my U-verse box, as I get wireless service via AT&T. All was well until my tv showed a direct tv login screen. The email on file I have no access to and don't know password or security Q answers. Spoke with both companies and direct tv doesn't have my number associated with an acct, trie

Stop with the supposedly, Badges/Medals for what reasons ? You’all  are really Obviously very Obsessed and possibly Compulsive, in your Behavior.  I essentially was asking “Why doesn’t the AT&T’s and Direct TV’s ? Membership numbers correlate with each other?  Next thing I know

When I had DirecTV satellite previously, I had the sports package that included Bally Midwest and Southeast, on which I watched the Cardinals and Memphis Grizzlies, respectively. We dropped the satellite but considering streaming, but when I use the channel lookup, it only shows Bally Oklahoma and S

I'm contemplating making a switch from U-verse to Direct TV, but I'm not sure if it offers me any advantages.   We have almost every channel U-verse offers now, and it seems as though trying to get the equivalent from Direct TV may be a bit more expensive.   Can anyone weigh in on what they think th

Since the start of my account I have been having issues with live and DVR playback on both iOS and macOS (Using 4 browsers).. I have contacted Technical support numerous times, was lied to numerous times that I was going to receive a call from a supervisor with information gathering and resolution o

I paid my bill today & got the email saying "we received your payment & it would be credited to my account" but when i look at my bank statement it says "pending" been over 3 hours now..is my bill paid?

Starting in 2013, AT&T implemented a $0.63 "Administrative Fee" onto to every wireless customers bill with the  need to "cover the costs of so-so to better serve you". Well, I found out after talking to customer service that the fee was not on the "service side" of my bill, but on the administrative

I am so unhappy with att all together. I'm very seriously considering closing my att wireless, att home internet and my directv. I'm am so sick and tired of contacting customer support for my issues and never getting them fixed.

I have had at&t wireless for ages. I have five personal lines and dozens business lines including tablets.  I have had u-verse internet for three years.  U-verse tv finally became available at my address so I signed up. Today was the installation day. Originally it was suppose to be installed from 9

You guys keep filtering out people messages. 63.03% of people on here are complaining about this one issue. I have already filled a complaint with the FCC and am in the progress of filling a (Edited per community guidelines). You guys are lying to consumers and wrongfully filtering people messages.

We started with AT&T back in November November 19, 2016. We were told the bill would be $233 plus tax with a free phone. When I received my first bill that was extremely large I went to them and they said oh it takes three months to get it bundled. It is now bundled and it still extremely high. $319

My husband went to our local AT&T store yesterday to buy a new phone because his was dying. We have been customers for years. As they began to finalize the transaction, a charge for $330 popped up. It has never shown up before and after some investigation it turned out to be from our son’s account.

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

https://www.att.com/support/article/wireless/KM1374191/ I see that customers can still carry over the tv loyalty credit and HBO Max offer, from unlimited plus when upgrading service to unlimited elite. However, will Free HBO channels on Directv be lost? Also, Will making the switch to elite sa

I have been calling and no help on my bill overcharge and it only started since we been in this pandemic

How do I access all portals of everything on my iPhone or PC or through remote access for my multiple iOS lines 5 add author my home on my smart TVs and my PC computers ? Husband set it all up without permission and I am wanting access I am the authorized user .

How do I check status if fraud incident report. Think it is totally ridiculous that employees and customers can't speak to a human and have to wait days to hear from them. 7 customer service and going into store and only fraud can unlock my account. I an about ready to tell ATT to stick it. Going on