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New construction house prewire

Hello all! I am in the wiring phase of my new home build. I will be using directv cable and att fiber internet. I have a few questions of the locations of my devices. I have a bonus room with a cable management box in the closet. My plan is for them to run the fiber to that box. I need to place the

Questions

 • AT&T Fiber Installation

2.8K

4

0

0

Being charged for "free" HBO for life

I was told I would be getting HBO free for life, but now being charged $39.99. I keep having to call and get this charge removed, which takes hours. Why?

Questions

 • HBO Max Account & Billing

124

5

0

Moving A Router

How much does at&t charge for sending a technician over to my home so they can move my router to another room?

Questions

 • AT&T Internet Installation

70

1

0

Closed

False charge for ATT DirectTV

Hi, I might be in the wrong forum. I can't find a category for this. Experian shows an unpaid debt from ATT DirectTV, for around $700.  I confirmed with ATT themselves that I've never had DirectTV, but Radius Global Solutions records it as a debt. Experian disputed the claim for me, b

Questions

 • Watching U-verse TV

52

1

0

Bill processed but still showing pending???

I paid my bill today & got the email saying "we received your payment & it would be credited to my account" but when i look at my bank statement it says "pending" been over 3 hours now..is my bill paid?

Questions

 • Wireless Billing

154

0

0

AT&at U-verse

Receiver is showing red x on screen. Have tried soft & hard re-boots. Gear appears for a few minutes, then returns to red x.

Questions

 • U-verse TV Equipment

56

1

0

iOS macOS DirecTV app ONGOING playback issues Live and DVR

Since the start of my account I have been having issues with live and DVR playback on both iOS and macOS (Using 4 browsers).. I have contacted Technical support numerous times, was lied to numerous times that I was going to receive a call from a supervisor with information gathering and resolution o

Questions

 • 2017

35

0

0

0

Are HBO satellite channels on Directv included with AT&T Unlimited Elite plan

AT&T and DirecTV have been messing with me for about 8 months on this and had to refund 14 months worth of charging me for HBO. They still will not provide the satellite channels. I've spent a combined minimum of 11 hours on the phone with both companies.  It looks like they may have wi

Questions

 • Device Features

103

3

0

Closed

13 CW, Chico, CA KHSLDT2 CW 13 A3 SD on DirectTv has pixelated video & audio problems DC Stargirl was unwatchable and Walker: Inde

Another DirectTV show was unwatchable is anyone working on Fixing the CW channel on it, I was unable to watch the end of DC Stargirl S3 E7. the CW Shows have pixelated video & audio problems for weeks now, for example DC Stargirl was unwatchable this week and the new Walker: Independence series

Questions

 • Watching U-verse TV

44

1

0

HBO now and directv

So I recently switched plans and now receive the HBO now. Question is is there a way to link it to my directv service? I’m not finding how to do it. Or do I have to add it to my directv line up and pay additional $$ each month?

Questions

 • Watching HBO Max

54

2

0

There’s a problem with this channel

I’m 8 minutes into Rob Schmidt on Newsmax and all of a sudden the feed goes dead. What the heck is going on? Censorship? What could the cause be?

Questions

 • Watching U-verse TV

43

1

0

Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

Questions

 • Wireless Billing

55

2

0

Proposed (Edited per community guidelines) for Watch TV Removal

Hello friends.  I was wondering if anyone else was displeased with ATT's decision to shut off Watch TV. I spoke with customer support many times, and they essentially said "Well it was free so you shouldn't be too unhappy, btw you should think about starting direct tv service at $69.99 a month

Questions

 • HBO Max Account & Billing

143

5

0

Cinema Connection Kit and ATT U-Verse 5268AC

I have read just about every article available and have no luck with my issue. The CCK can find the router but won't accept the security key. After many failed attempts my guess is that there's an issue with the Firewall within the Pace PLC 5268AC. When connected via a wire it works but that's the o

Questions

 • AT&T Internet Features

483

5

0

0

Directv app ipad unable to download shows

Just never downloads

Questions

 • Learn

34

1

0

I want to leave a review

AT&T has the WORST total service of any business I’ve ever done business with. Top to bottom scammed me out of over $4,000 there’s nothing I can do. DirectTV sent a representative with their tech to install at my home & directtv also won’t hold them accountable. I will go out of my way to ma

Questions

 • Phone & Device Upgrades

41

0

0

combine at&t and directv accounts

I logon and manage my AT&T mobile phone account att ATT.COM with my cell phone number. I logon and manage my DirecTV account at DirecTV.com with my e-mail address. What do I need to do to have one logon to manage both accounts?

Questions

 • Wireless Account

49

1

0

New to AT&T

We started with AT&T back in November November 19, 2016. We were told the bill would be $233 plus tax with a free phone. When I received my first bill that was extremely large I went to them and they said oh it takes three months to get it bundled. It is now bundled and it still extremely high. $319

Questions

 • Wireless Billing

152

1

0

0

HBO MAX

I have Directtv. I have the HBO Max apps on my phone and tablet. How do I watch HBO Max on my tv

Questions

 • Watching HBO Max

112

1

0

Customer service

Having hard time getting anyone from at&t to return my calls or tell me what can be done about my service

Questions

 • AT&T Phone Installation

42

3

0

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