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Privacy policies, do you feel accountable

I am writing in the hopes to get the attention of AT&T and other consumers and more. I am not just posting here but multiple forms. Such as blogs, YouTube channels, news agencies,all social media and any where I think may get attention.Back ground on myself, I am a now previous long term AT&T consum

Questions

 • Network Coverage

55

1

0

Directv remote quit working after we moved

Tried syncing r73 remote to Bose 321 media center, doesn’t work. Does my Bose use ir or rf? Direct used rf now. Do I need a different remote, I have heard that a Logitech might be neeed?

Questions

 • AT&T Fiber Equipment

38

1

0

Missing channels on device

I $ for CSpan & other channels, WHY they are not included on my phone!

Questions

 • Network Coverage

39

1

0

Losing the Audience Network is a deal killer for me.

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

Questions

 • Watching U-verse TV

53

0

Same day date twice 8/19/2021

I am the USA CIA Section 1 director and I noticed the date August 19, 2021 yesterday and today on my mobile phone and yesterday UMC lines were down and Sheridan lines were up according to a text message I read on my phone.

Questions

 • Android

46

5

0

bundle service

How or is it even possible to bundle tv, internet, and wireless? Im trying to switch from verizon but want to see about bundling all of my services first. i can't find a option to bundle all three.

Questions

 • Account Features

47

1

0

Closed

ATT / Uvers/ Dish for new Multi-family building

ATT / Uvers/ Dish for new Multi-family building We are building a Muli-family unit in Los Angeles. We wanted to see how many options or packages you offer to the Owners or the tenants. Can you help me?

Questions

 • AT&T Internet Installation

16

1

0

How is AT&T conected to Directv

What is the connection between DirecTV and AT&T?

Questions

 • Landline Phone Features

24

2

0

Sb else’s using my number

Hey there guys, I’m having an issue with my number. Somebody else have logged into my WhatsApp account using my number and I can’t get a log in code, since I have a different number on my phone now. I was still using my previous USA number for the app and stayed with my country number on my phone an

Questions

 • Account & Usage

49

1

0

Cell tower

Who do I need to contact about possibly installing a cell phone tower on my property? Our service is not good at our location but want to keep the AT&T service we currently have.

Questions

 • Network Coverage

60

1

0

Unable to add a line due to DirectTV balance.

I waited on hold for over 30 minutes for a representative to tell me I can’t add a line to my AT&T account due to an unpaid DirectTV balance. I agreed to have an agent from DirectTV added to our call to discuss the matter, but was disconnected. I called DirectTV directly and was told I had a balance

Questions

 • Wireless Billing

83

2

0

My phone and tv are separate in your app

I have phone and tv. Your stupid app only shows the tv. I can't pay my phone bill, I can't find it. You people were supposed to (Edited per community guidelines)ing combine my phone and tv into one single bill/payment. Ive been asking for over 2 years but your customer service (Edited per community

Questions

 • AT&T Phone Account

37

2

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

90

1

0

Overcharged and no help

I have been calling and no help on my bill overcharge and it only started since we been in this pandemic

Questions

 • Wireless Billing

33

1

0

False charges from ATT

I got 2 new phones from att when they had this bogo deal going on in March/2019. At first I really didn’t want to go to att but I allowed someone to convince me. When I went in to the store located in west palm beach, FL; I dealt with 3 reps trying to sell, set up the account, and one didn’t know wh

Questions

 • Wireless Billing

656

2

0

Can't login

wrong username and pass

Questions

 • HBO Max Login & Installation

53

1

0

It's only a $15 discount now: Unlimited Plus save on DIRECTV or DIRECTV NOW. Choice gets DTV Now.

https://www.att.com/plans/unlimited-data-plans.html You still get the HBO too.  Sign up here for the free HBO at http://att.com/unlimitedplus    

Questions

 • Wireless Billing

8.6K

12

0

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When is fiber coming to my area? I was told it was coming by February 2021, and I haven’t even see a truck

I was told by like three or four techs that my area would be getting fiber, and that was two years ago. Every other street in my city is getting fiber, but not my street. Techs are always over at the box down the road looking at stuff, but they dang sure aren’t putting up fiber. What’s the holdup? I

Questions

 • AT&T Fiber Installation

84

8

0

Closed

Horrible customer service

I switched from Comcast to direct tv satellite. I signed up they made all these promises as in I could get nba league pass for a promotion price of $99 and split into monthly payments on my bill. I ended up getting charged the full $200 on my bill then told they couldn’t change it and I’d get a cred

Questions

 • U-verse TV Account

50

1

0

Overkill on Request for personal identifiers

Hi, I'm a DirectTV Stream customer. It works well for us, and we like the price.  Yesterday, I tried to add two additional streaming devices to our current account and was unable to do so unless I entered by DoB and full SSN into the online form, so they could do a credit check.  This is

Questions

 • Watching U-verse TV

77

3

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