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AT&T DOES NOT OFFER FLEXIBLE PAYMENTS ON INSTALLMENT PLANS

also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu

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56

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Wireless Bill in Bankruptcy will that effect internet and directv

My wireless plan is being put in bankruptcy and I changed phone providers. Will the money owed to my wireless bill have a effect on my directv and fiber bill?

Questions

98

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combine at&t and directv accounts

I logon and manage my AT&T mobile phone account att ATT.COM with my cell phone number. I logon and manage my DirecTV account at DirecTV.com with my e-mail address. What do I need to do to have one logon to manage both accounts?

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59

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Can't view my att bill

I've been experiencing this problem for the past 4-5 months and 2 months ago after calling AT&T numerous times about the issue, they said they knew why and it should be fixed within 2 billing cycles but it's still the same. I used to have a combined bill but canceled my Direct TV account and kept my

Questions

67

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Billing

I recently got wireless phone service with at&t and we already had Direct Tv. Now when I get on the app it has the Direct Tv portion of my bill but I can’t see the new Wireless phone bill on it. Also, the phone portion is on auto pay but the tv portion is not and both are due on different days.

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49

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Charge erroneously on our account

My husband went to our local AT&T store yesterday to buy a new phone because his was dying. We have been customers for years. As they began to finalize the transaction, a charge for $330 popped up. It has never shown up before and after some investigation it turned out to be from our son’s account.

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42

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Bill

My bill went up again after I was promised it would stay the same until December, I had to lose my home phone to keep that price

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40

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Check status of fraud incident report

How do I check status if fraud incident report. Think it is totally ridiculous that employees and customers can't speak to a human and have to wait days to hear from them. 7 customer service and going into store and only fraud can unlock my account. I an about ready to tell ATT to stick it. Going on

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239

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Overcharged and no help

I have been calling and no help on my bill overcharge and it only started since we been in this pandemic

Questions

42

1

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False charges from ATT

I got 2 new phones from att when they had this bogo deal going on in March/2019. At first I really didn’t want to go to att but I allowed someone to convince me. When I went in to the store located in west palm beach, FL; I dealt with 3 reps trying to sell, set up the account, and one didn’t know wh

Questions

723

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Closed

ATT access as well as editing and placing insulting names on my email changed my bill name, stopped calls to my mom and dad

I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as

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70

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Will Be Disconnecting Service Soon If No Resolution

I have been an AT&T Uverse/Directv, Gigabit fiber internet and home phone customer for quite a number of years. A great customer that has never been late on a bill with services totaling over $200/month. I was also one of Sprint's most loyal customers (24 years to be exact) until Sprint only offered

Questions

200

2

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Bills keep going up

I have direct tv/internet for 3years and have separate att wireless account and decided to have both my account combined last month. Never thought it’s a horrible mistake because I got a bill of $763??? I’ve been calling representatives for 2 days kept on the phone for 3 hours every time I call and

Questions

119

2

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Add-on features ;FaceTime ; Hotspot

Hi, I’ve been holding this back for a couple years now, but I just came up here to voice my concern and embarrassment over AT&T new “I’ma take away people’s FaceTime/hotspot features, unless they upgrade their plan, head azz!” Accessibility!(I’m embarrassed already) 8 years ago, When no one

Questions

636

11

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wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

Questions

24

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Door to door scam

Back in June of 2019 I had an At&t rep come to my house and offer a bundle with DirecTV. He promised that I would be saving money if I switched from Verizon to at&t. I'm not, I'm paying more than what he quoted me at. The rep also took my brand new Google pixel 3 and and iPhone and gave us a $250 cr

Questions

179

1

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Closed

IN-HOME EXPERTS

UNWANTED AND NOT AUTHORIZED SALESMEN***SCAM*** Why are in home experts allowed to come to your home without customers consent? Why do in home experts enter your home under false pretense? There's no soliciting in our neighborhood so sending out a in home expert who states they are here to s

Questions

42

1

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Bill processed but still showing pending???

I paid my bill today & got the email saying "we received your payment & it would be credited to my account" but when i look at my bank statement it says "pending" been over 3 hours now..is my bill paid?

Questions

213

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Device unlock marked as fraud

While I am trying to unlock my device. It was flagged as fraud. I contacted fraud department by filling form. And they said there no issues in term of fraud . Again while trying to unlock . Same thing happens to consult fraud agency . Does have solution for this thing 

Questions

1.2K

8

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Unable to add a line due to DirectTV balance.

I waited on hold for over 30 minutes for a representative to tell me I can’t add a line to my AT&T account due to an unpaid DirectTV balance. I agreed to have an agent from DirectTV added to our call to discuss the matter, but was disconnected. I called DirectTV directly and was told I had a balance

Questions

175

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