Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (753)

Relevance

Accepted Solution

Why do At&t have hidden fees?

Hi, I was a tmobile customer; & I switched to at&t because of a sale rep. that was in my neighborhood in the new city I moved to. I never had at&t before, but he was able to sell his service very well. He told me, that my trade in would cover the $800 for the 13pro and there will be a ba

Questions

 • Wireless Billing

248

15

Getting into a Fiber/DTV/Cellular bunble

Existing cellular customer.  I believe I went about getting into a AT&T Fiber/DirecTV bundle the wrong way.  My original intention was to bundle DTV/Fiber Internet in order to get the "$39 off Internet for Life" promotion.  I signed up for AT&T Fiber (installed on 2/11/2017) alone with the intention

Questions

 • AT&T Fiber Account

310

1

0

0

AT&T Lies at signup.

Hello. Need help with an issue. Went to AT&T store to sign up for home internet.   1. Due to location we only can get Wireless home internet with 100 GB data cap.  2. Rep lied by telling us by saying that signing up for basic Direct TV would give us an additional 50 GB data for only $40.00. 3. Rep m

Questions

 • AT&T Internet Account

39

2

0

How can a hard wired internet lose internet?

I have uverse/wifi. I recently did a speed test on my "hard wired" internet smart tv and it was 8? I constantly get a pop up that says my LAN wired is "not connected" how can a wired connection lose internet? I sit here and do nothing and it pops up later and says wired now connected? I have never b

Questions

 • AT&T Fiber Installation

284

0

0

0

Door to door scam

Back in June of 2019 I had an At&t rep come to my house and offer a bundle with DirecTV. He promised that I would be saving money if I switched from Verizon to at&t. I'm not, I'm paying more than what he quoted me at. The rep also took my brand new Google pixel 3 and and iPhone and gave us a $250 cr

Questions

 • Wireless Account

161

1

0

How AT&T lost my business

Starting in 2013, AT&T implemented a $0.63 "Administrative Fee" onto to every wireless customers bill with the  need to "cover the costs of so-so to better serve you". Well, I found out after talking to customer service that the fee was not on the "service side" of my bill, but on the administrative

Questions

 • Wireless Account

257

8

0

0

Bill

My bill went up again after I was promised it would stay the same until December, I had to lose my home phone to keep that price

Questions

 • Wireless Account

37

1

0

Anyone switched to Direct TV from Uverse? Any thoughts on the switch?

I'm contemplating making a switch from U-verse to Direct TV, but I'm not sure if it offers me any advantages.   We have almost every channel U-verse offers now, and it seems as though trying to get the equivalent from Direct TV may be a bit more expensive.   Can anyone weigh in on what they think th

Questions

 • 2017

46

1

0

0

AT&T DOES NOT OFFER FLEXIBLE PAYMENTS ON INSTALLMENT PLANS

also my bill averaged 184 per month. Around stimulus time, it booms to 600. AT&T randomly spikes my bill despite me using less data. Each representative says something contradicting. The “rewards” at$t gives are never valid and at the end of every page where it asks if “this article was helpfu

Questions

 • Wireless Billing

43

2

0

Addresses need to be serviceable

Hello, I'm a builder and just got done building 11 homes in an area where ATT & DirectTV service is across the street and on both sides of our small development. We have also ran conduit to the pole which has both ATT & Comcast. We use and recommend ATT services to our individual homes which typical

Questions

 • AT&T Internet Installation

24

0

0

Hot spot

What effect does Alexa have on hot spot data usage?

Questions

 • Other Phones & Devices

32

1

0

Military discount

My father stay with me and he is a Navy Vet do we qualify for military discount.

Questions

 • The Military Discount

90

2

0

How at&t will lose thousands in monthly revenue

I have had at&t wireless for ages. I have five personal lines and dozens business lines including tablets.  I have had u-verse internet for three years.  U-verse tv finally became available at my address so I signed up. Today was the installation day. Originally it was suppose to be installed from 9

Questions

 • Wireless Account

329

8

0

0

Driver/Installations service Poor

I ordered service trying to complete my kids Christmas wish after just buying us a new home. I woke up at 7 a.m getting things prepared for them to arrive my appointment time was set for 9 a.m to 11 a.m. They began texting at 8 saying they was on the way. Me and my children sat and waited. At 9:30

Questions

 • AT&T Internet Installation

48

4

0

No more Badges/Medals I don’t want them.

Stop with the supposedly, Badges/Medals for what reasons ? You’all  are really Obviously very Obsessed and possibly Compulsive, in your Behavior.  I essentially was asking “Why doesn’t the AT&T’s and Direct TV’s ? Membership numbers correlate with each other?  Next thing I know

Questions

 • Community lounge

45

7

0

How to Import Your Calendar Entries into Your att.net Email - A Solution From the AT&T Community

Learn how to import your calendar entries into your att.net email, just follow the instructions below.   1.) Open the window for your new email account. 2.) Select the Calendar icon.   3.) The Calendar view should appear. 4.) Click on the carrot  next to the calenda

Questions

 • AT&T Internet Security

358

0

0

0

Suggestions for U Verse

So far, short of few problems once getting it installed, There's 2 suggestions I would like to make concerning the features we can use on the remote. First off, when our installation guy asked us if we had questions, I did. I asked him if U verse had autotunes like DirecTV had. He told me he had nev

Questions

 • Watching U-verse TV

916

8

0

0

What do I do if I can't find a broadband hook-up in my 1999 wilderness travel trailer by Fleetwood?

I'm unable to find a broadband hook-up or plug in our 1999 wilderness travel trailer by Fleetwood

Questions

 • AT&T Internet Installation

94

2

0

Billing

I recently got wireless phone service with at&t and we already had Direct Tv. Now when I get on the app it has the Direct Tv portion of my bill but I can’t see the new Wireless phone bill on it. Also, the phone portion is on auto pay but the tv portion is not and both are due on different days.

Questions

 • Wireless Account

44

1

0

IMO from unlimited plus to elite

https://www.att.com/support/article/wireless/KM1374191/ I see that customers can still carry over the tv loyalty credit and HBO Max offer, from unlimited plus when upgrading service to unlimited elite. However, will Free HBO channels on Directv be lost? Also, Will making the switch to elite sa

Questions

 • Wireless Billing

122

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.