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USER ID NOT WORKING TO SIGN INTO 3rd PARTY APPS

I am trying to sign into various 3rd party apps (ESPN, bravo, hbo max, etc) on my Samsung smart tv with my user ID and password which I know are correct, but every time I try, I get the following message. “ Hmm… that isn’t the ID you use for this service. Try signing in with another ID. C

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234

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Door to door scam

Back in June of 2019 I had an At&t rep come to my house and offer a bundle with DirecTV. He promised that I would be saving money if I switched from Verizon to at&t. I'm not, I'm paying more than what he quoted me at. The rep also took my brand new Google pixel 3 and and iPhone and gave us a $250 cr

Questions

180

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Wireless Bill in Bankruptcy will that effect internet and directv

My wireless plan is being put in bankruptcy and I changed phone providers. Will the money owed to my wireless bill have a effect on my directv and fiber bill?

Questions

99

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Closed

False charge for ATT DirectTV

Hi, I might be in the wrong forum. I can't find a category for this. Experian shows an unpaid debt from ATT DirectTV, for around $700.  I confirmed with ATT themselves that I've never had DirectTV, but Radius Global Solutions records it as a debt. Experian disputed the claim for me, b

Questions

125

1

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Will Be Disconnecting Service Soon If No Resolution

I have been an AT&T Uverse/Directv, Gigabit fiber internet and home phone customer for quite a number of years. A great customer that has never been late on a bill with services totaling over $200/month. I was also one of Sprint's most loyal customers (24 years to be exact) until Sprint only offered

Questions

201

2

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bundle service

How or is it even possible to bundle tv, internet, and wireless? Im trying to switch from verizon but want to see about bundling all of my services first. i can't find a option to bundle all three.

Questions

68

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Closed

DirecTV Streaming app NOT AVAILABLE for XBOX, PlayStation, LG Content Store & other TV's

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Questions

2.2K

1

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DirectvStream

I can't find any email addresses for customer service, so I'm posting this here. After almost 40 years with AT&T, I plan to change wireless carriers….and probably internet and TV as well. I have 3 wireless numbers, Fiber and DirectvStream. I’m looking for reasons, explanations, apologies and

Questions

87

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Closed

directv stream

1 - is there a migration plan for uverse customers to directv stream? 2 - does directv stream have an app for Sony Bravia Smart TV?

Questions

318

1

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Internet slowing to a crawl late at night

Periodically late at night my ATT fiber optic Internet disconnects and slows to a crawl. The modem/router shows that I am connected but my phone and Smart TV say that I'm not connected. I switch to 5g and do an Internet speed test and it shows that I have a download and an upload speed of 0.001gps,I

Questions

48

3

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Device unlock marked as fraud

While I am trying to unlock my device. It was flagged as fraud. I contacted fraud department by filling form. And they said there no issues in term of fraud . Again while trying to unlock . Same thing happens to consult fraud agency . Does have solution for this thing 

Questions

1.2K

8

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Closed

DirecTV - Leaving after 28 Years (Feedback)

Unfortunately, there isn't an easy way to provide feedback, or a good eMail address for DirecTV customer support, but I want to provide some feedback... I started out as a DirecTV customer in Michigan in the mid-1990s and continued service until now in 2023 through the AT&T acquisition. Over

Questions

216

1

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I can't access my directv billing through my ATT login anymore.

I log into ATT - the webpage redirects me to the DirecTV site which says I am billed my another provider and to go to that site to access my billing information. The ATT site doesn't even let me access my profile. It just sends me to the DirecTV site! I haven't been able to see my statements for ove

Questions

230

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Are HBO satellite channels on Directv included with AT&T Unlimited Elite plan

AT&T and DirecTV have been messing with me for about 8 months on this and had to refund 14 months worth of charging me for HBO. They still will not provide the satellite channels. I've spent a combined minimum of 11 hours on the phone with both companies.  It looks like they may have wi

Questions

191

3

0

Yahoo email constantly asking to change password

My yahoo mail asks me to reenter my password every two weeks. The problem is it always says I have too many failed attempts and makes me change my password.  It’s annoying!  And when I try to sign in to direct tv I get the same error message and it asks me to change my password.  It’

Questions

3.7K

5

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When is fiber coming to my area?

I was told by two different ATT reps that were fixing issues at my house that I would be getting fiber in Spring 2021. It’s almost Spring 2022, and I haven’t seen so much as an ATT truck out here. I’ve seen Sparklight, Charter, but no ATT. Does anyone have any idea what the holdup is, or does ATT ju

Questions

13.3K

15

Care Code :500 error

For about 6 months now I have been trying to logging to the DirecTv app and all other AT&T apps and I keep getting the same "Care code: 500 Error" I have call multiple times and they always say someone is going to call me back and nothing it's been over 6 months now and still nothing .I'm still

Questions

7.2K

6

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Unable to add a line due to DirectTV balance.

I waited on hold for over 30 minutes for a representative to tell me I can’t add a line to my AT&T account due to an unpaid DirectTV balance. I agreed to have an agent from DirectTV added to our call to discuss the matter, but was disconnected. I called DirectTV directly and was told I had a balance

Questions

180

3

0

Att.com redirects me to directv.com

Every time I try to login to att.com I am redirected to my account on directv.com. I have tried multiple  browsers and multiple devices but everyone of them sends me to my DirecTV account when I try to login to my att account.

Questions

24.5K

17

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Were you mistakenly told your plan had changed?

Has anyone gone through something similar?I lost my free Max subscription all of a sudden. I signed up originally with an unlimited phone plan + DirectTv Stream plan (over a few years ago) and was told I'd have free HBO (Max) for life. I've received no communication regarding my account changing, n

Questions

13.1K

30

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