Our Community Forum will be shutting down on June 27, 2024. Please visit att.com/support for all your support needs.

Official

Accepted

Unanswered

Advanced Filters

Search Results (916)

Relevance
Selected Relevance
How to Import Your Calendar Entries into Your att.net Email - A Solution From the AT&T Community

Learn how to import your calendar entries into your att.net email, just follow the instructions below.   1.) Open the window for your new email account. 2.) Select the Calendar icon.   3.) The Calendar view should appear. 4.) Click on the carrot  next to the calenda

Questions

416

0

0

0

Add-on features ;FaceTime ; Hotspot

Hi, I’ve been holding this back for a couple years now, but I just came up here to voice my concern and embarrassment over AT&T new “I’ma take away people’s FaceTime/hotspot features, unless they upgrade their plan, head azz!” Accessibility!(I’m embarrassed already) 8 years ago, When no one

Questions

690

11

0

Suggestions for U Verse

So far, short of few problems once getting it installed, There's 2 suggestions I would like to make concerning the features we can use on the remote. First off, when our installation guy asked us if we had questions, I did. I asked him if U verse had autotunes like DirecTV had. He told me he had nev

Questions

938

8

0

0

Closed

directv stream

1 - is there a migration plan for uverse customers to directv stream? 2 - does directv stream have an app for Sony Bravia Smart TV?

Questions

370

1

0

wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

Questions

66

1

0

Overkill on Request for personal identifiers

Hi, I'm a DirectTV Stream customer. It works well for us, and we like the price.  Yesterday, I tried to add two additional streaming devices to our current account and was unable to do so unless I entered by DoB and full SSN into the online form, so they could do a credit check.  This is

Questions

102

3

No more Badges/Medals I don’t want them.

Stop with the supposedly, Badges/Medals for what reasons ? You’all  are really Obviously very Obsessed and possibly Compulsive, in your Behavior.  I essentially was asking “Why doesn’t the AT&T’s and Direct TV’s ? Membership numbers correlate with each other?  Next thing I know

Questions

65

7

0

AT&T Lies at signup.

Hello. Need help with an issue. Went to AT&T store to sign up for home internet.   1. Due to location we only can get Wireless home internet with 100 GB data cap.  2. Rep lied by telling us by saying that signing up for basic Direct TV would give us an additional 50 GB data for only $40.00. 3. Rep m

Questions

61

2

0

False charges from ATT

I got 2 new phones from att when they had this bogo deal going on in March/2019. At first I really didn’t want to go to att but I allowed someone to convince me. When I went in to the store located in west palm beach, FL; I dealt with 3 reps trying to sell, set up the account, and one didn’t know wh

Questions

755

2

0

New home connections- no shows

After mutiple days taken off work to try to “be available” for a scheduled installation, but left waiting 12 hours for a 4 hour service window, I’m so frustrated and disappointed. Im a long time AT&T wireless customer, and I’ve built a new home, and am trying to simply connect an already bui

Questions

94

1

0

Bills keep going up

I have direct tv/internet for 3years and have separate att wireless account and decided to have both my account combined last month. Never thought it’s a horrible mistake because I got a bill of $763??? I’ve been calling representatives for 2 days kept on the phone for 3 hours every time I call and

Questions

139

2

0

Bill in collections

Been checking my CR I have a AT T DIRECTV UVERSE account that's in collection from 2017. This has never been in my CR  until last month. Trying to get detail of the account to see what the charge is for

Questions

42

1

0

AT&at U-verse

Receiver is showing red x on screen. Have tried soft & hard re-boots. Gear appears for a few minutes, then returns to red x.

Questions

81

1

0

IMO from unlimited plus to elite

https://www.att.com/support/article/wireless/KM1374191/ I see that customers can still carry over the tv loyalty credit and HBO Max offer, from unlimited plus when upgrading service to unlimited elite. However, will Free HBO channels on Directv be lost? Also, Will making the switch to elite sa

Questions

137

1

0

Overcharged and no help

I have been calling and no help on my bill overcharge and it only started since we been in this pandemic

Questions

44

1

0

Losing the Audience Network is a deal killer for me.

Just letting you guys know that killing the Audience Network has killed our relationship. I don't say this lightly after being a U-verse customer and AT&T stockholder for 15 years. But that channel was one of the very few I enjoyed amongst the droves of incessant, pandering networks of simpleton adv

Questions

70

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

119

1

0

Internet slowing to a crawl late at night

Periodically late at night my ATT fiber optic Internet disconnects and slows to a crawl. The modem/router shows that I am connected but my phone and Smart TV say that I'm not connected. I switch to 5g and do an Internet speed test and it shows that I have a download and an upload speed of 0.001gps,I

Questions

595

3

0

Illegal SMS Filtering

You guys keep filtering out people messages. 63.03% of people on here are complaining about this one issue. I have already filled a complaint with the FCC and am in the progress of filling a (Edited per community guidelines). You guys are lying to consumers and wrongfully filtering people messages.

Questions

48

3

How do I request AT&T internet to be extended into my new neighborhood?

I am relocating to an area where AT&T is available about 4,000 feet away. In the area I will be moving, there are around 20 houses being constructed in the new phase of an existing neighborhood, and I am wondering how we can request AT&T be extended to this new area (equipment made available

Questions

264

1

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.