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ATT MANAGER WANTED ME TO WRITE A COLD CHECK

I transferred my phone service to ATT in August 2023. When I got off the phone I was to pay $184 for 3 lines and internet, one bill, paid on the 9th of every month. That was the whole point for switching...to have one bill. Since then I have spent over 34 hours on the phone because my internet is se

Questions

56

9

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Identity. Fraud. Data Security. Contract.

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

Questions

47

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uverse unlimited data

I have uverse 6mb only. its the only option i have in my area. I also have Direct now. How come I can.t have what I watch on Directv NOW not count towards my 1 terabyte. cap. I can't get att wireless since it is not reliable in my area. and I do not want satellite tv.

Questions

274

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Pole in my yard

There’s an AT&T pole in my front yard that has been broken in pieces for two years. We have tried to get this remedied, but with no success. Please advise next steps.

Questions

31

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Att customer service rep

I have been with ATT for years. During that tile I have spoken to countless representatives, supervisors, and managers. I was a little “tense” this morning when I called. To tell you the truth, I was going to cancel my service. Since November of 2021, I have been paying for services that I had not b

Questions

75

1

DTV Stream + Internet Bundle Issues with credit

I signed up separately for Internet and DTV stream respectively. Upon signing up for DTV stream, i was given a bundle price of 129. Its been 3 mos now and i still do not see it. I called 6 times today 3 in the internet department and 3 in dtv. They do not have any clue of what I'm talking about

Questions

123

2

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Puk number changing

My passcodes n passwords to Apple ID n Emails changing on me a lot lately ever since I only one device and one account for so long. Usually my phones breaking I lose them and then I get locked out my emails and passwords but I noticed now I get locked out my phone my Apple 14 Pro Max. I remember bac

Questions

26

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Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

71

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Sign in the CBS app

I get a description saying that my TV provider doesn't accept the USERNAME

Questions

100

3

0

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DIRECTV sweepstakes. Is it legit?

I just got an email announcing a DIRECTV sweepstakes. Is it legitimate or spam?

Questions

141

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DO NOT TRUST PHONE ADVISORS

I posted a few months ago about the upgrade program with the 1000 trade in credits where after the new phone was bought and the contracted signed for the 1000 trade in and only given 130 and told when calling in and concerned that was the first 2.5 months credits, to bring told that was the whole tr

Questions

59

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Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

1K

1

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Smartphone promo credit

Today I went in to get a new phone upgrade. I had an iPhone 11. I also have 2 other phones/lines on this account. The guy told me I had to leave and go get my son with his phone in order to upgrade because he was having issues with others losing their monthly $15 smartphones credit. Then he mentione

Questions

504

4

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Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

54

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Unauthorized Payments and Identity Theft

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

Questions

48

1

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ATT Customer Retention Rep blatantly lied to me!

Hello, I recently made the switch from being a DirecTv satellite customer with ATT internet 25mbps to being a current DirectvNow subscriber. When I called customer retention on 1/9/19 to inform them that I was looking to cancel my satellite service to save money and potentially subscribe to DirecTvN

Questions

381

2

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collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

830

3

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DO NOT USE AT&T

I’ve had AT&T for years and for the first few years, it was pretty good. A reliable internet service that gave average internet speeds, upload and download. But a few years ago, I would say about 3 years about, the internet shot down. I checked all stats and it said that it was completely fine.

Questions

52

1

Sbcglobal email

I had Directv installed and my account has an att email address for it. I can no longer log into my sbcglobal email address because when I do, it directs me to log into the directv att email.  I don’t know how to fix this. I can’t log into my old email address from any computer now.  No

Questions

81

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Programming placement- Getting my TV network on DIRECTV

Good morning, Who do you speak with at DIRECTV or AT&T about getting a TV network placed on their lineup? It's currently on ROKU, APPLE TV and FIRE TV as alive streaming platform, but I want to know how do I get it on the regular AT&T or DIRECTV programming channel lineup. Thanks Andre AH

Questions

40

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