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AT&T WHO PAYS FOR THE WEEKEND PLUMBER BILL THAT IS DOUBLE THE WEEKDAY RATE? FOR THE LINE THAT YOU CUT??

ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.

Questions

 • AT&T Fiber Installation

211

6

0

Sponsored Data and Directv now, misinformation on ATT site, and I lose all my data.

ATT sent text about sponsored data, so I signed up for Direct TV Now.  I have a prepaid account with ATT.  I looked online and even went to Direct TV Chat to confirm that using their service would not count against my monthly data limit.  I checked my data immediately before watching anything.  It w

Questions

 • Account & Usage

1.3K

12

0

0

'Sponsored Data' with AT&T Now app, using my hotspot on a Roku failed. It Def counts against my 8gb, I ran out of data on 4 hours.

I burned up my gigs in 4 hours and no I have none.. also I bother the 12 month pre-pay

Questions

 • Plans & Features

72

2

0

Can someone explain the 100G hot spot plan?

I understand there is a new 100G plan for $55. i want a modern 5G hotspot. I have an old hot spot with a grandfathered  plan that included a home phone and 100G of internet. i also got some add on benefit of 50G for being a directv.com customer also.  So together I have 150G. would I

Questions

 • Other Phones & Devices

28

4

0

uverse offers

Are there any uverse internet offers. In my area I can only get 6mb uverse. There are no cable companies near my street.I live on the outside city limits. I tried an att hotspot once but speed goes way down. I guess there is no Carrier aggregation for att. but my verizon is good but i don't have unl

Questions

 • AT&T Internet Plans

241

3

0

0

Directv Now Episodes and parts of episodes missing

Is anyone else having problems with episodes of certain series missing? I've also had complete endings of an episode missing. You get interested and the video just ends with about 10 minutes left to the episode. Just wondering.

Questions

 • 2016

23

0

0

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

 • Network Coverage

58

1

0

It's only a $15 discount now: Unlimited Plus save on DIRECTV or DIRECTV NOW. Choice gets DTV Now.

https://www.att.com/plans/unlimited-data-plans.html You still get the HBO too.  Sign up here for the free HBO at http://att.com/unlimitedplus    

Questions

 • Wireless Billing

8.5K

12

0

0

Closed

DirecTV Streaming app NOT AVAILABLE for XBOX, PlayStation, LG Content Store & other TV's

DirecTV Stream app should be added to Xbox, PlayStation, and LG content stores. Microsoft store should have DirecTV Stream. Seems like it may affect the bottom line if you're not having people sign up for wireless TV boxes, but most people already have things that should be compatible with the app,

Questions

 • Watching U-verse TV

98

1

0

New IP possible?

Is it possible for at&t to assign a new global/public IP address? Let me explain why I ask. My father and I both have DirecTV Now streaming service, AT&T Uverse internet, and we both use firesticks from Amazon. I won't give out the full IP's, but my fathers is 104.xxx.xxx.xxx and he is able to pick

Questions

 • AT&T Internet Account

110

2

0

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

41

4

AT&T Fiber for Alaskans

AT&T Fiber should come to Alaska and steal GCI & ACS customers. I'm tired of being limited to 10mb service while paying $120/mo. Bring in fiber and let's get those lower 48 prices & services going, it's 2020 and digital streaming is the modern way of entertainment.

Questions

 • AT&T Fiber Installation

24

0

0

FREE HBO Trouble

I just upgraded my wireless package that includes free HBO. But when the system checks my wireless number it shoots back that "We're Sorry, but your number isn't eligible".

Questions

 • Account Features

24

1

0

Directv Now and home phone

If I enroll in Directv Now, must I also ask ATT for a landline phone?  That is, I am currently using U-verse’s triple bundle which provides VOIP phone service.  Do I LOSE phone service with Directv Now, as I do not see any mention of a ‘bundled’ offering that included phone service?

Questions

 • AT&T Phone Account

141

1

0

0

uverse unlimited data

I have uverse 6mb only. its the only option i have in my area. I also have Direct now. How come I can.t have what I watch on Directv NOW not count towards my 1 terabyte. cap. I can't get att wireless since it is not reliable in my area. and I do not want satellite tv.

Questions

 • AT&T Internet Plans

254

0

0

0

At&t account identity theft: how do I report it?

i want to know how report about identity theft about at&t account?

Questions

 • AT&T Fiber Equipment

39

1

0

DTV Stream + Internet Bundle Issues with credit

I signed up separately for Internet and DTV stream respectively. Upon signing up for DTV stream, i was given a bundle price of 129. Its been 3 mos now and i still do not see it. I called 6 times today 3 in the internet department and 3 in dtv. They do not have any clue of what I'm talking about

Questions

 • AT&T Fiber Account

40

2

0

Who is responsible in AT&T for Customer Issues Resolutions?

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

Questions

 • Other Phones & Devices

577

1

0

Horrible AT&T Driver backs up traffic while playing on his phone.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

Questions

 • Community lounge

15

1

0

Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

 • AT&T Internet Account

33

0

0

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